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Holiday Inn Express & Suites Marshall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Marshall by IHG

Exterior
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
500 I 20 E, Marshall, TX, 75670
  • Texas State Technical College
    ‪6 min drive‬
  • Wiley College
    ‪8 min drive‬
  • CHRISTUS Good Shepherd Medical Center - Marshall
    ‪8 min drive‬
  • Marshall, TX (ASL-Harrison County)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications) | Bathroom | Free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, High Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Tran Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express & Suites Marshall by IHG

Hotel in Marshall with free breakfast and 24-hour fitness centre
This hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Holiday Inn Express & Suites Marshall by IHG offers 80 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Marshall hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Marshall by IHG. During your stay, you'll be close to Texas State Technical College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Texas State Technical College and 7 minutes from Tyler Bend Recreation Area
Holiday Inn Express & Suites Marshall by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 375 square feet (35 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Marshall by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Marshall hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 375 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Marshall
Holiday Inn Express Marshall
Marshall Holiday Inn Express
Holiday Inn Express Hotel And Suites Marshall
Holiday Inn Express Marshall Hotel
Holiday Inn Express Suites Marshall

Holiday Inn Express & Suites Marshall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 485 reviews
Rating 8 - Good. 149 out of 485 reviews
Rating 6 - Okay. 51 out of 485 reviews
Rating 4 - Poor. 10 out of 485 reviews
Rating 2 - Terrible. 12 out of 485 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Angela

Liked: Property conditions & facilities
The room was nice and clean on arrival. Bed was very comfortable but daily housekeeping was poor. We were there for a week. Our bathroom was not cleaned each day just new towels provided and old towels taken. We pulled up the bedspread each day before we left and that's how it stayed each day.
Stayed 7 nights in Oct 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

DEVON, Marrero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located near the highway, the rooms are a 10 out of 10 clean, spacious linens are clean and room like new.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John, Abbeville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Quiet and clean,
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
Was there for family reunion. And had a great time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilda M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Practically new facility - currently being remodeled - Elevator not working and trouble flushing commode - only overnight stay but pretty safe area
Stayed 1 night in Aug 2024

8/10 Good

Lakin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, bed was comfortable, but the elevator didn’t work which was inconvenient.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, convenient. Will be staying here again.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to our room did not close properly and had to be slammed multiple times. I reported it to the desk and asked that they wait to fix it as we only stayed 1 night
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean, but staff is not very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Stayed 1 night in Jul 2024

10/10 Excellent

DEVON, Marrero

Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness and layout of the place. The staff was cautious and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
All was nice. There were a couple of bugs (one in the bed and 2 in the bathroom which were not bed bugs I don’t think) We did leave a stuffed animal of sentimental value that we are confersing with the location to hopefully get back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, always amazing.
Excellent and dare. Clean and bright. Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that their store that has food and toiletries was too expensive and some of the food was expired.
Stayed 1 night in May 2024

6/10 Okay

Jerry

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Cynthia Jane, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courtesy personnel. Clean property and rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024