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4.1 out of 5

"Great location with so much more potential..food in hotel is amazing.staff not so attentive.rooms very standard.but understandable as it is svalbard.. ... " More

By a verified traveller on Fri 29 Mar 2019

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Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Radisson Blu Polar Hotel Spitsbergen. During your stay, you're just a quick walk from Svalbard Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at Restaurant Nansen
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and 2 hot tubs -
  • Just a 4-minute walk from Svalbard Museum and 5 minutes on foot from University Centre in Svalbard
  • Airport shuttle service available for a fee

Radisson Blu Polar Hotel Spitsbergen ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Blu Polar Hotel Spitsbergen

Everyone (3) Couples (2) Family (1) Friends (1)
4 out of 5
Great location with so much more potential..food in hotel is amazing.staff not so attentive.rooms very standard.but understandable as it is svalbard...

Posted by on 29 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Recepcionist

Thank you to take the time for giving us a review. We are glad to know that you enjoy staying with us and you had a good experience with our menus option. I'm sorry to hear that the staff was not so attentive to you, we will take this in consideration and try to be better in the future. Regards, Sofia // Frontdesk Radisson Polar Hotel

1 out of 5
Hotel was booked months ago but on arrival found out we had had our reservation changed to the Funken Lodge, would have been nice to have been told!! Cost a taxi fare to the new accommodation and although the Funken lodge was nice to us situated on top of a hill! We also had booked a junior suite room at the Radisson but ended up with a standard double room! Poor communication from Ebookers I am afraid!!

Posted by on 3 Feb 2019

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Comment from Hotel Management

8 Feb 2019 by Malin

Best Anonymous Guest Thank you for taking the time to review us on Expedia. We are sorry that you did not get the information about your change of hotel. If you should have received it, then we would have explained that your upgrade is to our Premium Plus hotel, a standard room. This is not an excuse, and again we are sorry for the lack of information. We are glad you liked Funken Lodge in general, but we would like you to contat us at Radisson Blu Polar Hotel, if you choose to visit Longyearbyen in the future, in order for us to make this right for you. I hope to see you again, and I will personally be responsible for you having a better experience than you had. Best Regards Malin Guest Experience Manager Radisson Blu Polar Hotel Spitsbergen

4 out of 5
Hyvä sauna. Liian kuuma huone.

Posted by on 13 Sep 2023

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Comment from Hotel Management

13 Sep 2023 by Camila - Front Desk

Dear Ahti,Thank you so much for your kind and sincere words. And we agree that the sauna is a delightful treat after a day in the cold arctic!We count ourselves lucky to have guests like you.Thank you so much for your visit. We look forward to seeing you here again in the future!

5 out of 5
Saunaosasto ja aamupalaa olivat huipputasoa. Huone siisti ja tilava.

Posted by on 28 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by Recepcionist

Hello, Thank you for your review. We are happy to know that you enjoy our service and hotel, especial our sauna and breakfast! Regards, Sofia // Front Desk

5 out of 5

Posted by on 19 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by Front office

Dear guest, Thank you for your great review! Welcome back to us! Best regards Gustaf Front office

5 out of 5
Zimmer gross wie Suites, sehr sauber und warm. Personal sympathisch und professionell immer parat am helfen. Ich kann das Hotel empfehlen. Svalbard muss man besuchen ist sehr speziell und schön, wenn auch das Hotel stimmt, alles ist perfekt dort. 👍🇳🇴👌

Posted by on 8 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Kristina S.

Thank you for your kind review! We are so happy that you were pleased with our services and that you enjoyed your stay with us. We look forward to having you here again soon! Kind regards,

5 out of 5

super hotel

dies ist ein super hotel. sehr freundliches personal. nur das essen ist etwas zu teuer, aber durchaus seinen preis wert.

Posted by , from salgesch on 5 Jun 2017

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4 out of 5

Uniikki kokemus.

Keskellä kylää, ravintolasta upeat maisemat! Erinomainen aamiaisbuffett.

Posted by on 20 May 2015

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About the Radisson Blu Polar Hotel Spitsbergen

Location Vei 229-3, Longyearbyen, 9171

Property Features

Radisson Blu Polar Hotel Spitsbergen offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2475 square feet (230 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Radisson Blu Polar Hotel Spitsbergen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Longyearbyen hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 2475 sq ft of conference space
  • 230 sq. m of conference space
  • Built in 1994
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Radisson Blu Polar Hotel Spitsbergen offers 128 accommodations with complimentary slippers and a hairdryer. Cable televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Desk
  • Blackout curtains
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Restaurant Nansen – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Barentz Pub – This pub specialises in international cuisine and serves lunch and dinner. Open daily.

Nearby Activities

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Motor boating nearby
  • Snowmobiling nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NOK 300.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way), (up to 12 years old)
  • Rollaway bed fee: NOK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Radisson Blu Polar
  • Hotel Spitsbergen
  • Radisson Blu Polar
  • Radisson Blu Polar Hotel
  • Radisson Blu Polar Hotel Spitsbergen
  • Radisson Blu Polar Hotel Spitsbergen Longyearbyen
  • Radisson Blu Polar Spitsbergen
  • Radisson Blu Polar Spitsbergen Longyearbyen
  • Radisson Blu Spitsbergen
  • Spitsbergen Radisson Blu Polar Hotel
  • Longyearbyen Radisson
  • Radisson Blu Polar Hotel, Spitsbergen, Longyearbyen Svalbard
  • Radisson Longyearbyen
  • Radisson Blu Polar Spitsbergen
  • Radisson Blu Polar Hotel Spitsbergen Hotel
  • Radisson Blu Polar Hotel Spitsbergen Longyearbyen
  • Radisson Blu Polar Hotel Spitsbergen Hotel Longyearbyen

You should know

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.