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Svalbard Hotell - The Vault

3.0 star property

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Photo gallery for Svalbard Hotell - The Vault

Exterior detail
Bar (on property)
Exterior detail
Standard Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Check-in/check-out kiosk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
Vei 507-01, Longyearbyen, 9170
  • Svalbard Museum
    ‪10 min walk‬
  • Svalbard Church
    ‪14 min walk‬
  • Svalbard Kirke
    ‪14 min walk‬
  • Longyearbyen (LYR-Svalbard)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Radisson Blu Polar Hotel Spitsbergen

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (787)
The price is CHF 268
for 1 room
includes taxes & fees
12 May - 13 May
Radisson Blu Polar Hotel Spitsbergen

About this property

Svalbard Hotell - The Vault

Hotel in Longyearbyen with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and gift shops/newsstands are on-site.
Svalbard Hotell - The Vault offers 35 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. This Longyearbyen hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Svalbard Hotell - The Vault. During your stay, you're just a quick walk from University Centre in Svalbard. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a gift shop and multilingual staff
  • On-site recreation includes hiking/biking trails and bicycles to rent
  • Within a 15-minute walk of University Centre in Svalbard and Svalbard Museum
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Svalbard Hotell - The Vault. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Longyearbyen hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Svalbard Hotell Vault Hotel Longyearbyen
Svalbard Hotell Vault Hotel
Svalbard Hotell Vault Longyearbyen
Svalbard Hotell Vault
Svalbard Hotell The Vault
Svalbard Hotell | The Vault
Svalbard Hotell - The Vault Hotel
Svalbard Hotell - The Vault Longyearbyen
Svalbard Hotell - The Vault Hotel Longyearbyen

Svalbard Hotell - The Vault Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 409 reviews
Rating 8 - Good. 129 out of 409 reviews
Rating 6 - Okay. 5 out of 409 reviews
Rating 4 - Poor. 1 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 22 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Stayed 5 nights in Nov 2024

10/10 Excellent

Norris

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Vaibhav

Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at The Vault were very easy to talk to. Tobias and Anna were exceptional. It is centrally located to all the food and shopping options.
Stayed 3 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Longyearbyen

Close to the town centre, shuttle from the airport drops you off. If you can't manage the stais walk around the road to the main entrance
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven, Rockaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Vault is a great option in Longyearbyen. Rooms are comfortable and clean and new. Breakfast is excellent. And, like everything in Longyearbyen, the Vault is walking distance to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Amenities
Great hotel location and amenities. Would highly recommend for our stay in Longyearbyen. Easy access to everything in and around town.
Stayed 1 night in Jul 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Glenn

Stayed 2 nights in Jun 2024

10/10 Excellent

Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was superking and available 24/7. the hotel is new/well maintained. Warm clean and quiet. A rich breakfast is available for several hours in the am and fresh coffee and tea available all day at the reception or in your room. The location is optimal, bang in the centre but recessed frm the main road. I would happily go back there again
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to land in Longyearbyen

All the hotels in Svalbard are a little pricey, but this one is in the center of town, close to UNIS (the university center) and the shop, and it has a very nice breakfast. Best of all is the helpful and pleasant front desk people. The Vault offers dinner but didn't say anything about it when I checked in and have no obvious signs for it. Because I learned about it only when I left, I cannot judge it, though I can report that it is some kind of Asian fusion restaurant. But many restaurants are a very short walk away.
Stayed 2 nights in Jun 2024

10/10 Excellent

Higgins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This hotel was centrally located in Longyearbyen. Clean and comfortable. Very eco responsible. Great breakfast too
Stayed 1 night in Jun 2024

8/10 Good

Chong Wai, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean. All hotels in Svalbard are much the same and pretty small. Don't like the bench seating at the breakfast place though
Stayed 2 nights in May 2024

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right in town near all the restaurants and stores, it’s the perfect walking distance to everything. The staff was very friendly and helped book a boat trip for me and they were all very knowledgeable. The room was a perfect size for two people and the beds were very comfortable. Breakfast was very good as well.
Stayed 6 nights in May 2024

10/10 Excellent

Keiko, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel situated very close walking distance for Longyearbyen’s shopping centre and restaurants. Inside the hotel tiny but very good Sushi restaurant there. I’m Japanese. I’ve never tasted good like this long time. Room itself was very comfortable and well equipped. Less clothes hangers but plenty of hooks and big shelves. There were 5 windows in our room. Bit struggled to close rolling blackout screens. TV control was little complicated but gradually found out how to operate. The room was very clean and room slippers were great.
Stayed 1 night in Apr 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they ran out of some food items for breakfast a couple of mornings
Stayed 4 nights in Apr 2024