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Hôtel Eco Relais

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Eco Relais

Exterior
Desk, soundproofing, free cots/infant beds, free WiFi
Miscellaneous
Breakfast area
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Rue de Strasbourg, Mail de l'hippodrome, Lons, Pyrenees Atlantiques, 64140
  • Piscine Aqualons
    12 min walk
  • Hippodrome de Pau
    19 min walk
  • Zenith de Pau
    4 min drive
  • Pau (PUF-Pau - Pyrenees)
    8 min drive

Room options

View all photos for Standard Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Quick Palace Pau

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (427)
The price is CHF 40
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Quick Palace Pau

About this property

Hôtel Eco Relais

Hotel in Lons with restaurant and bar/lounge
Along with a restaurant, this hotel has a bar/lounge and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Hôtel Eco Relais offers 62 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hôtel Eco Relais, you'll be within walking distance of Piscine Aqualons. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a terrace and a vending machine
  • 12 minutes on foot from Piscine Aqualons and a 2-minute drive from Hippodrome de Pau
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Hôtel Eco Relais. Free self parking is available.

Smoking is allowed in designated areas at this Lons hotel.

Hôtel Eco Relais has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception is available from 6:30 AM to 11 AM and 5 PM to 9 PM on weekdays, and 7 AM to 11 AM and 5 PM to 9 PM on weekends and Bank holidays. Guests planning to arrive outside of these hours must contact this property in advance for check-in instructions and key retrieval information.
For same day bookings made after 10:45 AM, check-in is after 5 PM.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.01 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ECO Relais
ECO Relais Pau-Lons
Hôtel ECO Relais
Hôtel ECO Relais Pau-Lons
Hôtel ECO Relais Pau Lons
Hôtel Eco Relais Lons
Hôtel Eco Relais Hotel
Hôtel ECO Relais Pau Lons
Hôtel Eco Relais Hotel Lons

Hôtel Eco Relais Reviews

Reviews

6.8
Rating 10 - Excellent. 50 out of 299 reviews" "
Rating 8 - Good. 112 out of 299 reviews" "
Rating 6 - Okay. 62 out of 299 reviews" "
Rating 4 - Poor. 43 out of 299 reviews" "
Rating 2 - Terrible. 32 out of 299 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Marian

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

paul

Stayed 1 night in Sep 2023

2/10 Terrible

Aimie

Stayed 1 night in Jul 2022

2/10 Terrible

Keith

Stayed 1 night in Mar 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable hotel with free parking
This is a great hotel if you are travelling to or from Spain as it is in a quiet area with easy access to the main route. The hotel is very comfortable with spacious rooms with tea/coffee making facilities and large beds. Bathrooms have bath as well as shower and excellent hot water and also complimentary toiletries and hairdryer. Breakfast was very good and the room was very pleasant. We did not have dinner but they offer a fixed price menu which looked to be good value. There are other eating places close by and a supermarket if needed. Private free parking is essential for us so this perfect.

8/10 Good

Margaret, Folkestone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop at a very good price
On a journey to Spain this is an ideal overnight stop. Staff are welcoming and for a budget hotel the room was spacious. Double bed is a good size and all linen was very clean and fresh. The area is very quiet so a good nights sleep is assured. Adjoining hotel has a restaurant and there is a supermarket next door. There is no lift so would advise less able to request a ground floor room.

8/10 Good

gary, Gilberdyke

Liked: Cleanliness, property conditions & facilities
Good stopover
Use this hotel regularly, no complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

gary, gilberdyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget hotel, staff very friendly and he
Excellent budget hotel staff very friendly and helpful, would recommend.

8/10 Good

Joanne M, N/E ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities
good overnighter
A decent basic overnight stay. A bit out of the way -on a industrial estate so dont think of walking out to a pub/restaurant. We would definately recommend this place to others,but make sure you ask for a NO SMOKING room.

8/10 Good

John, Valencia

Liked: Cleanliness, staff & service
Night stop UK/Valencia
Adequate for a night stop. A/C, as advertised on web, did not work, so, in winter, the heating probably would not function either. Adjoining Hotel Relais has a good restaurant, and would probably be better for a longer stay.

8/10 Good

DC, Cumbria

Liked: Cleanliness, staff & service, room comfort
An adequate hotel for the price of the room. Good value set evening meal at Relais next door

6/10 Okay

P, Scotland

Liked: Cleanliness, staff & service
Simple economical hotel
The rooms and showers are very small but clean. The staff are helpful and friendly.

8/10 Good

Chris, Newcastle NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Hotel was good however the location was a fair way out of town, for the price I paid and the time I booked (tour de France) this wasn't a problem at all.

6/10 Okay

linda

on route
good for the money just a slight drain smell

6/10 Okay

Alan

Liked: Cleanliness
Only good if you're driving
First of all this isn't in Pau but in Lon which is on the outskirts. Secondly it's in an industrial area so you definately need to be driving a vehicle to get here. The place is like a poor mans Travelodge essentially. Inside it felt like a space capsule, small bed with plastic flooring and a tiny pod which contains the toilet and shower. Overall functional for a stop off but don't expect to do any sight seeing unless you're driving.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
premier classe pau nord
For the price fairly good value but the air conditioning did not work efficiently.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Southampton

Liked: Staff & service
Disliked: Room comfort
Great staff in a mediocre hotel
First of all, checking into this hotel is by an automated system, requiring you to insert the card you used to pay for the booking. This doesn't work for Expedia bookings and so it took a long time to just get into the hotel. The staff from the neighbouring Kyriad hotel (same owners) were absolutely brilliant at sorting the problem out, but it took a long time and a bit of initial persuasion. They explained this is a problem with all credit cards registered outside of France. The room itself is what you may expect from a youth hostel, with the addition of a television. The 'bathroom' was a a toilet and a shower in a small cupboard. There are no creature comforts here, except for the rather strange creature we found on the wall, who seemed very comfortable to me. The bed is fairly comfortable and the air conditioning helped in the heat, although its output is best described as "gentle". Downstairs, there is a vending machine for things like coffee, chocolate etc. Location wise, this hotel is not in the centre of Pau and we saw little evidence of public transport nearby. We had hired a car at the airport, which turned out to be really useful to explore the wonderful area of the Pyrenees. The one reason we may consider a return here is the excellent staff who were unfailingly polite, smiley and helpful.

2/10 Terrible

Liselie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mauvaise nuit
Dégueulasse, bruyant, et pue la cigarette, voire plus...
Stayed 1 night in Aug 2024

6/10 Okay

Isabel

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Marcel

Stayed 1 night in Jun 2024

2/10 Terrible

Michel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Sen Åke Herbert

Stayed 1 night in Apr 2024

6/10 Okay

Pilar

Travelled with group
Habitación barata para dormir en un viaje largo, la cama era cómoda pero la habitación estaba muy deteriorada, el fin de semana no hay recepción abierta
Stayed 1 night in Mar 2024