8/10 Good
Tomas, Vancouver
Travelled with partner
9 Feb 2025
This property has amazing potential, beautiful beach, the resort grounds are very nice, washrooms etc are very clean.
However, the pool is not heated so the swim up bar and pool have no one using it because the pool is very cold. One day the hot tub was too hot to get into, next day luke warm. The staff are hard to recognize as they just wear their street clothes and play with their phones so you have to chase them down to get service, they wont come asking you if want a drink etc. They dont clean up the beach area or organize the loungers etc.
There is no pedestrian entrance so you have to walk in and out through the vehicle entrance over ankle twisting cobble to go to nearby restaurants as the only one at the "resort" by the pool is very limited in service.
It appears as if no one is actually in charge, its an inexpensive stay but not what a person would expect from a "resort" in Mexico.
I would stay again for sure but dont expect resort type service.
Tomas
Stayed 3 nights in Feb 2025