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GreenTree Pasadena Inn

2.0 star property

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Photo gallery for GreenTree Pasadena Inn

Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Shower, hair dryer, towels, soap
Lobby
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Pasadena Convention Center
    ‪11 min walk‬
  • California Institute of Technology
    ‪3 min drive‬
  • Rose Bowl Stadium
    ‪5 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

GreenTree Pasadena Inn

Motel with free breakfast, near Pasadena Convention Center
An outdoor pool, a restaurant and coffee/tea in a common area are available at this smoke-free motel. Free continental breakfast and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
GreenTree Pasadena Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
There's a restaurant on site. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free.

This Pasadena motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Akbar Indian Cuisine – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Akbar Indian Cuisine

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12.78 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Faxes
  • Housekeeping
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 193 out of 1004 reviews
Rating 4 - Poor. 150 out of 1004 reviews
Rating 2 - Terrible. 113 out of 1004 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 1 night in Jan 2025

10/10 Excellent

KANTA

Liked: Staff & service
Very chill vibe
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Room was dirty. The park and surrounding area littered with homeless people.
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very big and it was clean. Beds comfortable. Very convenient because we could walk to the Rose Bowl parade and game from the hotel. Couple of nice restaurants nearby. The only complaint would be breakfast. Not good at all. That would have been a bonus but I was hoping to at least get a cup of coffee. One day there was none at all and the other day it ran out. Just 2 containers and with a lot of people around, there should have been someone there checking often. Staff was very nice
Stayed 2 nights in Dec 2024

8/10 Good

Freddy, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hair dryer was missing and so was the couch. But other than that it is good.
Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The bed was super comfortable and sturdy ;) The complimentary Breakfast was good and had a huge variety of breakfast. For the price of a one night stay I would recommend and stay again to the Green Tree Pasedena Inn.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Stayed 1 night in Dec 2024

8/10 Good

Hao Ruo, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good free breakfast!
Stayed 1 night in Jan 2025

8/10 Good

Mary, San Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and walkable area. Clean and safe rooms.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Do NOT book! No room available when we checked in

Had made reservations on New Years Day and arrived at 9:30 to check in which of course is early. Room wasn’t ready and we couldn’t check in at all, said to come back later. Needed to use a restroom which they didn’t have, had no idea where we catch the shuttle to the Rose Bowl which they originally gave us info for. Came back in the evening to check in around 8:30 and they didn’t have a room for us. Told us to go find a room down the street! Told me I wouldn’t be charged, which I was and now I’m dealing with getting the money back. Had nowhere to stay and not in the condition to be driving around which is why we booked the room in the first place!
Stayed 1 night in Jan 2025

4/10 Poor

Cristina

Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was by no means a fancy hotel but for the price and location is does the job. The gentleman who was working the front desk was doing an amazing job trying to fix people problems and helping everyone while doing it all on his own! Happy to have stayed here and would again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely unacceptable

We arrived at the property at around 7:30PM after a long day of travel. We had a reservation for 3 people with two separate beds (which the front desk confirmed). When we arrived, they did not have any rooms left with 2 separate beds (due to a computer "snafu"). They said they would cancel the reservation and we could find another hotel. This was the evening of the Rose Bowl and we were left scrambling for lodging at the last minute. To be clear, they were charging us over $500 for this room and it is completely unacceptable for them to do this to us. They had our contact information but at no point during the day did they contact us regarding their not having a room for us.
Stayed 1 night in Jan 2025

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t recommend

The staff was friendly. The room was semi clean but only had one towel. The continental breakfast was a joke. They had coffee but no creamer, nothing other than a couple of yogurts and some stale cereal. No fruit other than a couple of apples. At night it was extremely loud from street noise and people coming and going all hours. Sheets had holes. We stayed here during Rose Bowl and while we know the rates were inflated during this time, we also know The hotel made a ton of money for those few days. Providing a better continental breakfast and making sure vending machines were stocked (couldn’t get bottled water anywhere) would have been appreciated. We definitely would not recommend staying here.
Stayed 2 nights in Dec 2024

6/10 Okay

Jonathan

Stayed 1 night in Nov 2024

4/10 Poor

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a tear down and replacement. No food for breakfast. No coffee in the air pots for breakfast. Every surface is worn, dysfunctional or broken. No management. They did get our reservation correct all though several people in font of us were turned away with no room on the busiest night of the year (New Years Eve). I could go on.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

2/10 Terrible

Jasmine

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and location
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

VAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read a lot of review about the cleanliness of this place, but end up booking it due to the convenient. However, it is a big suprise to me upon check in. The room is clean and more that what I expect. The hotel provide free wifi, free parking and free breakfast with a reasonable price is a plus to me. Only one suggestion is the room should have a desk lamp for the desk. Overall, I love this hotel and highly recommend to everyone.