Hampton Inn & Suites Ontario

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Ontario

Outdoor pool
Sun deck
Exterior
Studio Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
4500 Mills Circle, Ontario, CA, 91764
  • iFLY Indoor Skydiving - Ontario
    3 min walk
  • Ontario Mills Shopping Mall
    4 min walk
  • Toyota Arena
    2 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    10 min drive

Room options

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Ontario

Hotel with free breakfast, a quick walk to iFLY Indoor Skydiving - Ontario
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Hampton Inn & Suites Ontario offers 91 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Ontario. During your stay, you're just a quick walk from Ontario Mills Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from iFLY Indoor Skydiving - Ontario and a 2-minute drive from Toyota Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Ontario offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Ontario also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton Inn & Suites Ontario offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hampton Inn Ontario Hotel
Hampton Hotel Ontario
Hampton Inn & Suites Ontario Hotel
Hampton Inn & Suites Ontario Ontario
Hampton Inn & Suites Ontario Hotel Ontario

Hampton Inn & Suites Ontario Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews" "
Rating 8 - Good. 230 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 47 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Dorothy Daniels-

Travelled with partner
We stay at the hotel for two nights and never received any housekeeping services because they clean the rooms every other day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing from front desk to night people. And breakfast was amazing me and my daughter enjoyed every second even the pool. Definitely would stay there again. We traveled from high desert to celebrate birthday best stay ever!
Stayed 1 night in Aug 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds need upgraded but otherwise ok
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Irina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and conveniently located. The breakfast was great and staff very accommodating. I was pleasantly surprised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff
Stayed 3 nights in Jul 2024

6/10 Okay

Nadia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not many perks and no fridge or microwave in rooms - property needs updating- beds not comfy - front desk guy was great though
Stayed 1 night in Jul 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor ant problem
Hotel room was comfortable and clean. The outdoor areas needed some serious cleaning though. There were full ash trays dumped out in back and front of hotel outdoor areas and trash in the bushes by the back door. No trash cans outdoors by the back so people probably just set it there there for staff to grab since there was not anywhere else to put it. There were tons of ants in the swimming pool area so property could probably benefit from insect repellent services. After checking out, we got to our car to find it infested with ants. Like seriously had to go to the closest car wash to vacuum them out but this still did not get rid of them so went to Target and purchased ant spray to get rid of them and there are still some stragglers left, ugh, one is one crawling on me still 8 hours later. Aaaahhh!!!! Perfect stay other than the ants though :-)
Stayed 2 nights in Aug 2024

4/10 Poor

Jose J

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Staff was not friendly. Hotel is extremely out dated and outside seem very unsafe. Not enough guest parking on hotel property. I do not recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
This room is extremely clean
Stayed 1 night in Aug 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness
The property is close to a freeway. Not enough parking for size of property. I was told Overflow parking was a across the commercial parkway in a shopping mall lot. Not acceptable! Once settled in the mediocre room, we found there to be no hot water. The front desk was notified and they said they will let management/ maintenance know in the morning. Again unacceptable! The property was not a 8.8 as rated in Expedia review.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
We always stay here when we are in the area. It is near a mall and various restaurants within walking distance.
Stayed 1 night in Jul 2024

6/10 Okay

Ronique, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good stay
Stayed 1 night in Aug 2024

6/10 Okay

David

Disliked: Staff & service
A Hampton Inn that needs a property refresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheri

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed this property Friendly and clean
Stayed 1 night in Aug 2024

8/10 Good

Karen K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a Nice property , clean & comfortable. Rooms were Great ,although not much amenities or parking. Would stay & try again next time
Stayed 2 nights in Aug 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen Hotel
El hotel en si, esta muy bien. Lo único a destacar sería que la alfombra en las habitaciones esta un poco sucia, como que usualmente no la aspiran seguido.
Stayed 2 nights in Aug 2024

10/10 Excellent

ANGELINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, is a very nice place with a mall to close , restaurants .
Stayed 3 nights in Aug 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay at Hampton Inn
Stayed 1 night in Aug 2024

2/10 Terrible

La Rina

Covering on AC unit fell off, parking was apart of the mall parking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024