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Holiday Inn Express Los Angeles Downtown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Los Angeles Downtown West by IHG

Exterior
Point of interest
Suite, 2 Queen Beds (Additional Living Area) | Memory-foam beds, in-room safe, desk, blackout curtains
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
611 S Westlake Ave, Los Angeles, CA, 90057
  • L.A. Live
    ‪3 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Crypto.com Arena
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Memory-foam beds, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower) | Memory-foam beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Memory-foam beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Shower, eco-friendly toiletries, hair dryer, towels

Suite, 2 Queen Beds (Additional Living Area)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Memory-foam beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Memory-foam beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Los Angeles Downtown West by IHG

Hotel with free breakfast, near L.A. Live
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site.
Holiday Inn Express Los Angeles Downtown West by IHG offers 80 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Los Angeles Downtown West by IHG. During your stay, you're just a quick walk from Good Samaritan Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from L.A. Live and a few minutes from Los Angeles Convention Center
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Los Angeles Downtown West by IHG. Limited free parking is available on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West Hotel
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West by IHG Hotel
Holiday Inn Express Los Angeles Downtown West an IHG Hotel
"Holiday Inn Express Los Angeles Downtown West an IHG Hotel"
Holiday Inn Express Los Angeles Downtown West by IHG Los Angeles

Holiday Inn Express Los Angeles Downtown West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1009 reviews
Rating 8 - Good. 246 out of 1009 reviews
Rating 6 - Okay. 128 out of 1009 reviews
Rating 4 - Poor. 70 out of 1009 reviews
Rating 2 - Terrible. 80 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yolanda

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was Cockroaches in hallway. Our Water took forever to get hot. There was so much noise at night. Staff at front desk was rude. Got an evaluation alert due to all the fires and they wouldn’t give a refund. After 40mins the evaluation was cancelled, but we were told even if the evaluation was in place they still wouldn’t give a refund. We left anyways because it was getting to heard to breathe with all smoke and it was getting scary. The homeless is so bad on that street. The first 2mins we were there a homeless man came to our car window asking for money. The Elevator took along time. Our key cards didn’t work we had to reprogram them about 4 times. I wouldn’t stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no nos gusto es que durante toda la estadía hubo un solo ascensor funcionando y el que iba a las cocheras jamás funcionó con lo que eso implica para bajar o subir cosas del auto sumado al cansancio que se acumula a lo largo del día. Incluso el personal de limpieza tenía que compartir con el huésped el ascensor con los carros de transporte de toallas/ sábanas. Nuestra habitación estaba en el tercer piso y según el peso del huésped y la cantidad de personas en la habitación de arriba crujían los techos. La verdad es que parecía que se podía caer encima de uno. La zona que rodea al hotel no es de las más linda pero la triste realidad es que homeless había por todos lados y esta no era la excepción. Sin embargo, en la misma manzana del hotel nuestra experiencia fue MUY SEGURA, sin embargo no nos desplazábamos caminando por ahí sino con el auto. El desayuno excelente y muy abundante, el personal de atención excelente. Y los espacios compartidos todo muy agradable. Las camas de buen tamaño pero el espacio de la habitación era muy pequeño. Poco espacio de guardado. NO TENIAMOS CAJA DE SEGURIDAD en la habitación. El baño muy bien.
Stayed 5 nights in Nov 2024

6/10 Okay

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was almost perfect with the exception of the hotel location.
Stayed 2 nights in Jan 2025

6/10 Okay

Sara

Travelled with family
Rough area of town
This hotel is in a really rough area of LA. While inside the hotel is nice and our room was good for the pricing, I will not stay here again as a single mother with two children. I did not feel safe outside, going to my car during the day, but especially at night. To be honest, I’m not sure what exactly can be done because I understand it is the area however it was very unsettling.
Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
Family Christmas Trip.
It was a good space for our family. Breakfast was great for us and exactly what we needed. 😀 I had a bit of a problem getting extra bedding when we cane back for the evening. But other than that everything was good. Don't go walking around the neighborhood it is covered in homelessness. Inside is good outside Not good!
Stayed 2 nights in Dec 2024

8/10 Good

Adela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony, fresno

Stayed 1 night in Dec 2024

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and kind
Stayed 1 night in Jan 2025

2/10 Terrible

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is situated in very unsafe area and surrounded by homeless people on street. There were homeless people roaming Infront of lobby entrance and in property parking lot. Car parking is not safe. Inside hotel is in good condition but surround place is very noisy and unsafe one can hear shouting and noise all night.
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable. However the hotel is in a horrible area. Infested with homeless on and around the property.
Stayed 1 night in Dec 2024

8/10 Good

Evangelene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the TV did not work in our room so I asked for another which they accommodated without issue. The only issue I found was the location of the gem. Immediately outside were blocks and blocks of piles of trash, homeless individuals, and their encampments. Many blocks smelled like urine. Gunshots and sirens were heard through the night, so were did not sleep well. Other than the TV. none of these other issues were the hotel's fault, but I can't help wondering why they chose that location to build or to take over another hotel's location. With that said. he building was secure and staff was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Kwangho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Sreedhar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good food. Like the over all experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashida

Travelled with family
Liked: Property conditions & facilities, room comfort
Excellent
Very comfortable stay for 2 nights neighborhood is close to universal and lake hollywood. Area ia not so good if traveling by public transportation. We drove so was not a concern. Breakfast was amazing.
Stayed 2 nights in Dec 2024

8/10 Good

peter

Stayed 2 nights in Dec 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was okay for 2 nights
Stayed 1 night in Nov 2024

10/10 Excellent

javier

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Property conditions & facilities
Had to leave early because first night was so noisy we could not sleep. Very expensive for the overall experience.
Stayed 2 nights in Dec 2024

6/10 Okay

Raymundo

Disliked: Staff & service
Lady at front desk rude while helping us the phone rang and she comented before answering the call “ people don’t let me eat” She was eating when we got there. Also, the bed was not in good condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sebastian

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

melanie, Bakersfield

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was wonderful however my view was of an alley and there were homeless people shooting up drugs right there right out my window so that was a definite negative
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. The breakfast was delicious and the staff was very polite and friendly. If you’re looking for a swimming pool during the summer months this wouldn’t be the place . However they do have a very small 3 1/2 foot out sorry waiting pool if that suits you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Seunghyun

Stayed 1 night in Nov 2024