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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

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Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Villaggio Nail Spa
    ‪16 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1151)
The price is CHF 119
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping centre, steps from Ontario Mills Shopping Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Hyatt Place Ontario / Rancho Cucamonga gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ontario Mills Shopping Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Gallery, a café that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena
  • Dogs welcome for a fee
Hyatt Place Ontario / Rancho Cucamonga offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Hyatt Place Ontario / Rancho Cucamonga also features a vending machine, a garden, and concierge services. Self parking is free.

This Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
Gallery – This café specialises in American cuisine. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivirubitza

Stayed 1 night in Nov 2024

10/10 Excellent

Arcelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall walking distance very convenient
Stayed 3 nights in Oct 2024

4/10 Poor

RAJNI

Liked: Cleanliness, staff & service, property conditions & facilities
No proper breakfast, no coffee as machine was broke, no fruits Terrible for morning to start with
Stayed 1 night in Nov 2024

8/10 Good

MORGAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kieu Nhi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & safe hotel
My friend and I were there for a senior tennis tournament. We arrived late but everything was smooth. Nice staff. Room is spacious and clean. Only one prob is the AC is quite loud. Great breakfast. We enjoyed our stay at Hyatt.
Stayed 1 night in Nov 2024

10/10 Excellent

Regan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Paul, Running Springs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mall, the airport, and restaurants, makes it very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

Business traveller
Liked: Staff & service, amenities
Over all my stay was pretty nice. The toilet in the room constantly ran water but atleast there was a door that could close to muffle it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service
Close to restaurants
Stayed 4 nights in Oct 2024

6/10 Okay

Roger

Travelled with family
Still a good option if you want to stay and go to the mall, convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Roger

Travelled with family
Liked: Staff & service
Kind of nice place to stay, near the Hwy but still you can rest well. It’s close to the mall, convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect for our trip, close to shopping and dining, the room was clean, and the staff were great. My only critique would be to update the furniture and/or outlets to have charging ports. All and all, it was a great stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Breyman

Stayed 2 nights in Sep 2024

10/10 Excellent

Cole

Stayed 1 night in Sep 2024

10/10 Excellent

Yenisey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Oct 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
Everything was good exept the side door did not open with the card it looks like if it was out of order
Stayed 2 nights in Oct 2024

6/10 Okay

Maxim

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Magaly

Travelled with family and small children
Liked: Staff & service, amenities
Staff was friendly. Checking in and out was extremely easy . Loved how close we were to the mall and dining options . The room we stayed at was out dated . The carpet was torn and cracks on the wall. The breakfast they offered was not bad . Appreciated the free parking .
Stayed 2 nights in Oct 2024

10/10 Excellent

Hok

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb
Stayed 1 night in Oct 2024

10/10 Excellent

AJIT, PUNE

Business traveller
Liked: Cleanliness, staff & service, amenities
Lots of noise from construction around the property
Stayed 2 nights in Sep 2024

2/10 Terrible

ANEL

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I called ahead of time that I would be late due too traffic, I arrived to the hotel at midnigth, very exhuasted with 3 kids, and I noticed I left my driver license when rent the car at the LAX airport. I asked the lady if i can show a picture of my ID with my phone. She said no, anyway, I have to call to the third party to charge the name for my daughter's name. It took me 30 minutes to do the change. Next day, my co worker told that the same happened to him in the same hotel, but they let him to show a photo of the Driver License on his phone. I was very surprised that they let him to do it, and not to me, I have kids with me. Terrible service and of course they are racism, me as a Mexican do not let me use a picture of my driver license but my Anglo-American co-worker was able to use it at the same hotel and same day!!!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

desiree, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the location was convenient.
Stayed 1 night in Oct 2024