Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Lobby sitting area
Point of interest
Restaurant
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Conejo Valley Botanic Garden
    ‪4 min drive‬
  • Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • California Lutheran University
    ‪9 min drive‬
  • Van Nuys, CA (VNY)
    ‪47 min drive‬

Room options

Room, 2 Queen Beds (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Palm Garden Hotel

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Free self parking is available. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this Thousand Oaks hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Selvin's Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 760 out of 1167 reviews
Rating 8 - Good. 273 out of 1167 reviews
Rating 6 - Okay. 83 out of 1167 reviews
Rating 4 - Poor. 25 out of 1167 reviews
Rating 2 - Terrible. 26 out of 1167 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service
We were given a choice of a room on the freeway or a quieter room which was on the second or third floor with no elevator. My husband and I both have bad knees and stairs are difficult for us so there was no choice but to choose the one with an elevator. Impossible to sleep with the traffic noise so we checked out and went elsewhere.
Stayed 9 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and so convenient. Very nice property!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yukiko

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Misty Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the bathroom had a consistent terrible odor! Stay was amazing otherwise.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yukiko

Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Did not like breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay
Nice and quiet stay for business.
Stayed 1 night in Dec 2024

4/10 Poor

Haley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very disappointed with our stay at this property. First off, we picked this property due to breakfast offered in the morning. When we went down in the morning to get it the front desk stated “it’s not open and I can’t tell you why”. Also starting at 5am it is so loud around the property. Many homeless around the property. Carpet inside room had many visible stains. Staff overall was just not very welcoming or nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Luisa Fernanda

Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERT, Oxnard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and quiet with a heated pool in December. Will definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioning/heater. Nice bathroom Clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Puspa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown. You can hear the plumbing from other rooms. Very loud at all times of the night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,modern, comfortable bed, easy to find. Thanks for a good night’s sleep!
Stayed 1 night in Dec 2024

8/10 Good

Chad

Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Liked: Amenities
The staff and room cleanliness were exceptional. We did have a problem with the heater, which led to a less than optimal nights sleep. However, the staff indicated that they could have brought in a temporary heater had we called, but we were simply too tired at that point. The only real challenge with the heater not working was that we could not turn on the fan to block out the freeway noise, but again we know the staff would’ve been willing to try to address this issue.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
I recently stayed at the Palm Garden Hotel for two nights and had a great experience. The location is absolutely perfect—close to everything I needed while still offering a peaceful atmosphere. The facilities were well-maintained, and my room was clean and inviting. The bed was especially comfortable, ensuring I got a good night's sleep both nights. The front desk staff really stood out; they were friendly, attentive, and made the check-in and check-out process seamless. For the price, I felt it offered fair value considering the quality and convenience. Overall, I’d definitely consider staying here again in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here again because it is a great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

They’re always very helpful and nice and always I stay at the Palm Gardens at least twice a month and I love it there and I’m traveling that’s where I go
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated with comfortable beds and nice amenities. Close to several walkable restaurants.
Stayed 2 nights in Dec 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swanky restaurant attached to hotel
Very nice hotel with a fantastic restaurant attached. Amazing staff there. The pool is huge and has a lot of nice furniture to relax and enjoy for your stay. Jacuzzi too. Unfortunately the pool area and pool was shut down during our stay. I was looking forward to hanging by the pool.
Stayed 1 night in Dec 2024