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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Lobby
Fridge, microwave, oven, stovetop
BBQ/picnic Area
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

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Exterior

Azure Hotel & Suites, Trademark Collection by Wyndham

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1725)
The price is CHF 98
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video game consoles and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in common area. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.195

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 114 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Do not stay carpets and furniture a mess not safe
Stayed 1 night in Nov 2024

4/10 Poor

Erick

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was ok the room was as clean as can get
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

2/10 Terrible

Russell

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great, food staff great. Housekeeping not so great, they do a mediocre job. I understamd that they are doing upgrades to the property. Only property in the USA i know of that charges you to park in there shabby parcking lot, allthough they have security.
Stayed 7 nights in Nov 2024

6/10 Okay

michael

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

FE

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Requests Don't Matter
Don't bother leaving a request. Hotels.com and Residence Inn don't care. Reserved our stay 2 months early for a 2 room residence for old people (70+). Instead was given per the front desk employee "the only room left" speech on the 2nd floor. 2 months ahead of time booking and that's what was left, really! Room is in need of an update. Funiture torn, carpet worn out, beds & pillows not comfortable at all. The room smelled of course (that should mean something when old people said it smelled). Oh yeah, AC or heat forget about it. Residence Inn blamed Hotels.com and couldn't compensate us a discount for our stay. They said we should have booked through Marriot, and we would have been taken care of properly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory H

Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service, room comfort
A little run down
Room had a bit of a smoke smell. The couch looked dirty. In my mom’s room the couch was broken. Chairs miss matched. Hotel was a little run down.
Stayed 1 night in Oct 2024

4/10 Poor

GRACE

Disliked: Staff & service
Stayed 9 nights in Oct 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Kayneisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay really nice rooms
Stayed 1 night in Nov 2024

6/10 Okay

Angelica, San Lorenzo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert, Sierra Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomodations we stayed in was actually a two bedroom apartment. Two bedrooms, full kitchen with all utensils, and three TVs. The price was great.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Shahob

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whale of a bed
"Yo, so I checked into this joint, the Residence Inn in Ontario. You know, for Escape Rave. Secure parking, check. Close to the venue, check. But the bed, man, the bed was a different story. If the bed wasn't broken before we broke it now. I swear, it was quieter during the actual rave than it was when I was trying to get some. It was like a dying whale every time I rolled over. I was half expecting it to spray water, . I'm surprised the fire alarm didn't go off. Love the stove for the munchies.
Stayed 3 nights in Oct 2024

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door didn’t work
Stayed 1 night in Oct 2024

2/10 Terrible

Eleanore

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disgusting grounds, dirty ceiling, yuck!
I've stayed at other Residence Inns and they were really nice. This place was disgusting on the outside, the stairs, railings, landscaping were horrible. I didn't even want to touch the handrails. There were stains and trash and broken glass on the ground. I stayed in a "penthouse" and the ceiling had dirt hanging down from the all the dirt on the ceiling fan spewing it everywhere. The otttoman was peeling off it's fabric and the 2 bar stools were even worse. I didn't even want to touch them. The fireplace was dirty on the outside, not just the inside that needed a good cleaning and a paint job. The sheer curtain was completely missing on the upstairs room. I just couldn't get over how gross the grounds were. There was a bottle cap on the stairs and a plastic fork by the front door along with a window screen propped up on the entrance railing which I didn't understand at all. The whole place needed a good scrub down inside and out.
Stayed 2 nights in Oct 2024

4/10 Poor

Janis

Liked: Cleanliness
Disliked: Property conditions & facilities
Could not get into room door was broken. Sent housekeeper to open. Didn’t speak English so he just hit the door. Still doesn’t work
Stayed 1 night in Oct 2024

8/10 Good

Shawn, Chandler

Liked: Cleanliness, staff & service
Older property. Staff doing the best they can with a place that is due for an update. Quiet, near airport super close to two freeways. Acceptable food in area. Possibly walkable to Ontario convention center. 2 min (literally) to Starbucks or In n out.
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 9 nights in Oct 2024

10/10 Excellent

gary andrew

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Berniece

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024