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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

Coffee service
Pool
Fitness facility
View from room
Pool

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Plaza Mega Comercial Mexicana
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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  • All-inclusive
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includes taxes & fees
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About this property

Krystal Grand Los Cabos - All inclusive

Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Krystal Grand Los Cabos - All inclusive. During your stay, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The "O", a buffet restaurant with ocean views
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to massages, body scrubs or body treatments at Eternity Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

The "O" – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ayami – This diner specialises in Asian cuisine and only serves dinner. Open selected days.
Risotto – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Open selected days.
Hacienda Mortero – Overlooking the ocean, this restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
The Grill – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 576 out of 1915 reviews
Rating 8 - Good. 403 out of 1915 reviews
Rating 6 - Okay. 360 out of 1915 reviews
Rating 4 - Poor. 259 out of 1915 reviews
Rating 2 - Terrible. 317 out of 1915 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

VINA

Stayed 6 nights in Sep 2024

10/10 Excellent

Alaena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We were getting mixed reviews online prior to booking but we are so glad we stayed here. This property didn’t break the bank and the best part was that it was all inclusive. Gabriel at the Expedia desk was super helpful from check in to check out. The pools were awesome with daily activities and especially the slides for the kids. My son had a blast, we couldn’t get him out of the water! Our room was beautiful. We stayed in a junior ocean front view and it was amazing. Could see the whole resort property through to the beach. Could hear the waves crashes in the middle of the night. We definitely plan to come back and will absolutely stay here again! There were many food options to take advantage of. Shopping offsite was not far at all as this was a prime location. I highly recommend!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Massiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really nice and clean, it was my first time in Mexico and so far it was a great experience, the staff is amazing, thank you Jesus and the girl in the Japanese restaurant at night. You guys are amazing and the staff makes me feel special every single day. This is not a party hotel it is more a place for you to relax and have everything included. So far I will definitely recommend it to anyone :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 2 nights in Nov 2024

8/10 Good

Toi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful
Stayed 6 nights in Nov 2024

8/10 Good

KELLY

Travelled with family
Liked: Cleanliness, staff & service
Not enough flatware and glasses in the buffet. Restoring to plastic.
Stayed 14 nights in Nov 2024

10/10 Excellent

Travis

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was better than we expected with its current customer rating being a 6.6/10 on Expedia. For what we paid it was excellent value! Pros: great pools, excellent food at restaurants and no reservations required, some amazing staff members like Rodrigo and overall a relaxed atmosphere. We only used about 1 pool chair per 2-3 people in our large group and it was enough for everyone to be able to relax as they needed throughout the day. The coffee was excellent and it was nice to start each day with a caramel macchiato. The Expedia person Gabriel was welcoming and helpful Cons: Sometimes buffet service was slow/absent so we would have to scrounge for cutlery, some general superficial maintenance is needed (ex: our room had a broken bathroom tile, missing any patio furniture), road noise from the highway behind but nothing that kept us from sleeping, and one aquasize staff member that loved using the whistle a little too much. Something to note when booking: Regular queen rooms were in the main building, awesome location and access and gorgeous beach views. The upgraded suites with bedrooms are the ones that you need to cross a small access road to get to, a 2-3 min extra walk. The main complaint seems to be from people that didn't know they'd be in the far section. The beach is black flag so not swimmable but for this trip we didn't mind. Overall we were very happy with the value. We were a group of over 18 people, 5 families with ages ranging from infant to 40s.
Stayed 7 nights in Nov 2024

10/10 Excellent

Aaron R Flores, Magna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo perfecto muy buena atencion y calidad
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinnig options, all inclusive was awsome! Loved the daily cafe opened for early coffee, free with package deal.
Stayed 3 nights in Nov 2024

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I had a great experience… my concierge Gabriel was amazing made sure I had everything I needed… the food at the resort could have been better but other than that I had a great time
Stayed 3 nights in Nov 2024

10/10 Excellent

HUGO RAFAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

4/10 Poor

Viktoria

Disliked: Cleanliness, staff & service, property conditions & facilities
I have to say I was very disappointed with the property, the pool was miss lots of tiles and the lounge chairs were very old and dirty. The pool towel are very very old and fraying on the edges. The property from above in photos and at night looks beautiful but far from it in reality. I think the best part of the trip was how nice Gabriel at the front desk for Expedia was he really tried to make us feel comfortable. I would definitely rate this property as a two star.
Stayed 3 nights in Nov 2024

4/10 Poor

Kerry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specialty restaurants could have been better. Waiters were not very helpful with the menus and not that attentive.
Stayed 7 nights in Nov 2024

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not good. We were told we were VIP guests with the grey wristband, but nothing felt different. There was not special treatment or perks by being VIP guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service
We came here after a week downtown. purposefully booked somewhere that would be peaceful, and all inclusive, to wrap up our vacation feeling rested. This place has a great, adults only swim up bar, although you would only get a seat if you go down and put a towel on a chair at 7am. we didn't intend to sit out by the pool, so didn't care, but seating is very limited at all pools. We couldn't get a seat even once in our four days there. we came without kids, but did also notice that there isn't any activities for kids after lunch time. they have a small kids water park, and arranged one game in the big pool daily, but after that there is nothing for the kids to do. no games room, or planned activities, no games or shows. I would not take my kids here. They would definitely be bored! but for the reason we went, we enjoyed it. quiet, restful, amazing ocean view from what seemed like every room. they had lots of different evening dining options. fast service. shorter ride to the airport. because we booked through Expedia, we got our own Expedia concierge, and he was awesome! expedited our check in, made all of our reservations, knowledgeable about the resort. a great perk for booking through expedia.
Stayed 4 nights in Nov 2024

6/10 Okay

paula

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
All Inclusive does not mean all inclusive at this resort. Food rating 1 to 10 is a zero. Had better mexican dishes in town than in the resorts mexican restaurant. Getting anything brought to your room doesnt happen. Like extra hangers. Be prepared once you receive your room key to be directed to a membership speal after travelling all day. Would never go there again and would not recommend ever!
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdikadir, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Amenities
Gabriel Avila was extremely helpful and professional. He made us feel welcomed from day 1 and went above and beyond with helping us in anything. We had a very very pleasant stay and will recommend this resort to everyone. Gabriel Avila deserves to be recognized ! Thank you.
Stayed 5 nights in Nov 2024

2/10 Terrible

Denise

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience checking in and we didn’t receive our room until about 2 hours after check in time. Our rooms were in poor condition and our toilets kept a having issues. Let’s not mention the restaurant staff they were extremely rude and did not consider us. Will never stay at this resort again.
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Kalyan, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is beautiful and for the most part the service was excellent especially our Expedia contact Gabriel. A few issues with the property. One, the two main pools are frigid and don’t have hot tubs. This leads the adults to do more lounging than playing with their kids. The only pool that’s warm is the adult pool and it has a hot tub. But again, if you have kids you’re not going to the adult pool. Second, the service at the sit down restaurants is incredibly poor and the restaurants are often understaffed. We ended up mostly eating at the buffet where the service was excellent and the poolside bar which had very good pizza and fish tacos. Third, the room was fine and the beds were not the most comfortable but they were adequate. Fourth, they have a free childcare called Kamp Krystal and that was the only way we could check out the adult pool. But if our kid was younger it may not have been an option. The only thing we really didn’t like was being grabbed by the timeshare guy almost immediately after getting there. We politely declined. If you stay here make sure you book through Expedia - the way we were treated was apparently better than even the people who had booked directly. We were in the main building and had a beautiful view of the resort. Also something we discovered at almost the very end of our trip - order room service. The quality of the food is higher and while it costs extra (about $9 USD) it’s worth it. Bring cash in small denominations to tip!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jyotika

Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the location of the property but they can work on upgrading their furniture.
Stayed 4 nights in Nov 2024

10/10 Excellent

pochun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff. Had a Mexican party and bbq at a night. Awesome.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
WoW, le service est excellent ainsi que la nourriture. Le site est petit et très propre. Je le recommande fortement.
Stayed 2 nights in Nov 2024