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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Executive lounge
On the beach, sun-loungers, beach towels, scuba diving
Sun deck
Sun deck

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • Hot tub
  • Room service
  • 24/7 front desk

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    7 min walk
  • Cabo San Lucas Bay
    7 min walk
  • Plaza San Lucas
    20 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    39 min drive

Room options

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Large, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Large, B2C-US)

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

  • 40 sq m
  • Sleeps 2
  • 3 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande (U))

  • 46 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Standard, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | B2C-CAN)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande | B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | C)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CAN)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (B2C-CAN)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande, M)

  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

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About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Baja California - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the free breakfast at Hotel Riu Palace Baja California - Adults Only - All Inclusive. During your stay, you're just a quick walk from Medano Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to body scrubs, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the pool
  • Within a 10-minute walk of Medano Beach and Cabo San Lucas Bay
Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. Event space at this property measures 969 square feet (90 square metres) and includes conference space. A health club, a hot tub, and a steam room are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Promenade – This buffet restaurant serves breakfast, lunch and dinner.
Yu Hi – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Sofia – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 969 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 38 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2215 out of 3850 reviews" "
Rating 8 - Good. 889 out of 3850 reviews" "
Rating 6 - Okay. 406 out of 3850 reviews" "
Rating 4 - Poor. 162 out of 3850 reviews" "
Rating 2 - Terrible. 178 out of 3850 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation
Stayed 6 nights in Sep 2024

2/10 Terrible

Henrik

Travelled with partner
Disliked: Property conditions & facilities
We stayed at RIU Palace in Baja for a week and, unfortunately, the food was the most disappointing part of the experience. The buffet lacked variety, with the same dishes being repeated daily, and many were bland or overcooked and you could taste the recycled oil in most of their dishes . The advertised ‘gourmet dining’ didn’t live up to expectations; the steak restaurant, for example, served steak and seafood that was under-seasoned and showered in oil and butter . But the worst was the Asian Sofia restaurant, you couldn’t taste anything but salt and oil . There were very few or none options for vegetarians, and what was available seemed like an afterthought. This was especially frustrating as food was one of the main reasons we chose an all-inclusive resort. On the bright side, the service was great, but the food definitely needs improvement to match the resort’s promises. Definitely they need to revised and work on the food
Stayed 5 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Aleece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept. The hotel looked better in person. I loved the buffet. I’ll come and stay again!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Erica

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and will be back
Stayed 4 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Marta

Liked: Staff & service
The drinks wasn’t that good. the food was average. Entertainment was good
Stayed 4 nights in Sep 2024

6/10 Okay

Melissa, Addis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything but the dining options.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 5 nights in Aug 2024

10/10 Excellent

ELIANA

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Great facility and great staff
Stayed 5 nights in Sep 2024

10/10 Excellent

IRENE

Stayed 4 nights in Aug 2024

8/10 Good

Scott

Stayed 8 nights in Aug 2024

8/10 Good

Odell

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in was horrible, the staff was unwelcoming and what ever you do, do not book any excursions with the staff on site complete liars!! I will never book at the RIU Cabo again the food sucks and I paid for the upgrade.
Stayed 4 nights in Sep 2024

8/10 Good

Jenny

Travelled with family
Liked: Amenities
Good service & clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico. I stayed ant the Riu Baja California, and I enjoyed every moment of it. Hotel was beautiful. Rooms very clean & friendly staff. Looking forward to going back
Stayed 4 nights in Sep 2024

10/10 Excellent

James Dunn Jennings

Stayed 6 nights in Aug 2024

10/10 Excellent

Sharon Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay and my complimentary champagne and brownie for my birthday
Stayed 3 nights in Sep 2024

6/10 Okay

Diane

Travelled with family, Travelled with group
Liked: Cleanliness
The servers were great! Very personable and helpful. As for the spa experience, I booked a couples massage on the beach for $311!!!! When it was time to pay the credit card machine was not working so I had to walk back to the spa are in the hotel instead of taking my card for me. Then I got double charged and had to go inquire about it and was told they would fix it and get back to me. Couple days later I did not hear anything and had to go back. What a waste of time and money. Ended up with better massages at the Sandbar for way less money. It was so good at the Sandbar that we went twice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lourdes V

Stayed 5 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, perfect for our honeymoon, great facilities, super friendly staff, fab location - recommend the top floor ocean view room.
Stayed 9 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

2/10 Terrible

Nichole

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I would never choose the property again. Limited restaurants and the food is the worst I’ve ever had at an all inclusive hotel. They don’t place enough towels in the room. The room service has only cold cuts and maybe two other things. The alcohol is very low budget. I just don’t believe this is the best place to day when you have choices. Not returning to any RUI properties. The hotel looks like a 1985 Helton from the freeway. They need to upgrade the outside building. I didn’t like it.
Stayed 3 nights in Sep 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of the food. Customer service was excellent though.
Stayed 4 nights in Sep 2024