Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
View from property
Poolside bar
Exterior detail
Gazebo

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪4 min walk‬
  • Cabo San Lucas Bay
    ‪5 min walk‬
  • Plaza San Lucas
    ‪16 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (18+ | Swim-Up | B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 32 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms (E)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

Family fun on the beach, with 6 outdoor pools, near Medano Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Cabo San Lucas - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
The free breakfast at Hotel Riu Palace Cabo San Lucas - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Medano Beach. Free WiFi in public areas, free self-parking and 6 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Medano, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the 6 outdoor pools
  • Treat yourself to mud baths, thalassotherapy or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Medano Beach and 5 minutes on foot from Cabo San Lucas Bay
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a steam room, and a rooftop terrace are also featured at the family-friendly Hotel Riu Palace Cabo San Lucas - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cabo San Lucas property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
El Medano – Overlooking the garden, this buffet restaurant serves breakfast and dinner.
San Jose – This beachfront theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Mar de Cortes – Overlooking the ocean and pool, this steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Krystal – Overlooking the garden, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Misaki – Overlooking the garden, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Cabo San Lucas - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2520 out of 4284 reviews
Rating 8 - Good. 998 out of 4284 reviews
Rating 6 - Okay. 444 out of 4284 reviews
Rating 4 - Poor. 161 out of 4284 reviews
Rating 2 - Terrible. 161 out of 4284 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

karla

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a smell in the room that was overwhelming. The food was not prepared properly. I ordered lobster ravioli and smelled it before it got to the table and had to send it back. The liquor was cheap. Every member of the group came back with some type of stomach issue.
Stayed 4 nights in Oct 2024

8/10 Good

peggy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! It was clean!! The staff and housekeeper was amazing!! The entertainment was more for children. The food was mediocre. The 4th day we all became ill with stomach issues. We visited with other guest that had the same issue. We did not drink the water! So was it the food? Ice?? We don’t know?? Our safe in the room malfunctioned 3 times. They were prompt to fix it. Our tv quit working but they were prompt to replace it also! Kinda had to beg for coffee replenishment in our room…even though we tipped the housekeeping every day! Overall it was beautiful and the staff was great! You can not swim in the ocean!!
Stayed 8 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to go back
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark E, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Employees at all levels were 5 STAR! The outside entertainment at night was loud and awful. We could not sleep at night with the entertainment stage blaring music that was meant for children. Would NEVER stay at that part of the resort for this reason. Dulce, the server at night was so AMAZING every night with hospitality. Yanet, could not have been better every morning with breakfast. She was SO accommodating! GAIL. OMG the best bartender ever. We've been coming to RIU for 11 years and they have always taken care of us! WE owe them all so many many more tips than we left, but they still owe me a RIU ballcap! Ransom! THANK YOU ALL AT RIU PALACE!!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Minio Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not offer transportation from airport to the resort and to the airport. Your staff was wonderful!
Stayed 5 nights in Oct 2024

8/10 Good

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Russell James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

Renaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!! We will be back!!!
Stayed 7 nights in Oct 2024

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My husband and I had a great time here. Food at the restaurants are just ok but the buffet is great. Service is amazing!!
Stayed 4 nights in Nov 2024

6/10 Okay

Sara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, we had a nice time on our honeymoon, mostly because of the servers and bartenders who were fantastic. We did have one negative experience where our bathroom ceiling was leaking heavily through the light fixtures, and it took 4 phone calls and over an hour for someone to come. We then spoke with the front desk who wanted us to move our room at 8:30pm, pack up, and move again to a comparable room in the morning. We asked what the resort was able to do for the inconvenience and we were told by the front desk person, the customer service rep, and the manager that they could offer us champagne or a dinner reservation. I found this incredibly rude as you don’t even need a reservation for dinner, and you can get champagne whenever you want. We felt very dismissed and no one seemed apologetic or sincere which put a major damper on our honeymoon.
Stayed 9 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was relaxing and accommodating. The food was not great
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdulraheman, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, property conditions & facilities
As advertised
Stayed 4 nights in Oct 2024

2/10 Terrible

Priscilla

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, the staff were rude the drinks were horrible and the food had no variety and made you sick everytime you ate it. We have been to mexico over 10 times and this was the worst experience. We wont be returning to Cabo San lucas Or the RIU Hotel
Stayed 7 nights in Oct 2024

8/10 Good

Sarah, Des Plaines

Liked: Cleanliness, staff & service, amenities
No elevators to ground level, only to 1. Made it hard for handicapped mother to enjoy the lunch areas or move about pools. Drinks all tasted like they’re premade, lacked flavor compared to dreams resorts we stay at often. No vent in bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palce is absolutely beautiful. Friendly staff and comfortable property. I would highly recommend. We have noticed in the times we have used Hotels.com at each property the room we are placed in is always next the the elevators and maid's closets/rooms. It is noisy, busy, and not very clean in the area just ouside the employees work area. Apparently the hotels.com rooms are not top quality or run of the house, but the less desirable rooms on the properties. it is most discouraging.
Stayed 4 nights in Oct 2024

8/10 Good

Kennedy

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Moises

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time great customer service excellent food choices . We really appreciate the warm hospitality from couple great team members. Ana bartender on 3rd floor next to check in area . Alex server at Italian restaurant and breakfast buffet he really went out of his way to help us but not just us everyone.
Stayed 3 nights in Oct 2024

8/10 Good

Michelle, Lewiston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffet wasn’t the best. I had an amazing dinner at the steakhouse but others in my group weren’t as lucky. Italian restaurant was ok. Need more fun activities at the pool to keep guests involved
Stayed 4 nights in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely enjoyed our stay!! It was perfect, beautiful great staff and service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter Thomas, Vancouver

Liked: Staff & service
Stayed 14 nights in Oct 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 15 min cab ride from the Cabos marina/city center, 45 min from the airport, and right across from the Arch landmark/Land’s End rock formations. Lots of options for exploring on your own, or as part of organized tours. Great food as well!
Stayed 7 nights in Oct 2024

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great trip to Riu Palace. Staff was excellent property was clean. Food was good but sit down options for children were lacking. Had access to Riu Santa Fe. Great waterpark for the kids. Make sure to bring your towels if going to the other resorts they will exchange towels. But not give you new ones with the towel card provided. Great for kids and families. The Sante Fe side is definitely more wild and crowded. Would definitely recommend. And would stay again.
Stayed 7 nights in Oct 2024