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Hampton Inn New Albany Louisville West

2.5 star property

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Photo gallery for Hampton Inn New Albany Louisville West

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
411 W Spring Street, New Albany, IN, 47150
  • Kentucky International Convention Center
    ‪8 min drive‬
  • KFC Yum Center
    ‪9 min drive‬
  • Whiskey Row
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express New Albany - Louisville NW by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (628)
The price is CHF 192
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express New Albany - Louisville NW by IHG

About this property

Hampton Inn New Albany Louisville West

Riverwalk hotel with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and a conference centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Weekly housekeeping is available.
Hampton Inn New Albany Louisville West offers 128 accommodations with MP3 docking stations and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn New Albany Louisville West. During your stay, you'll be within walking distance of Ohio River. Free WiFi in public areas, free self-parking and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Louisville Slugger Museum and 8 minutes from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
Hampton Inn New Albany Louisville West offers its guests a fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn New Albany Louisville West. Self parking is free.

Smoking is allowed in designated areas at this New Albany hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Subway – This restaurant serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Subway

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (600 square foot of space)
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn New Albany Louisville West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 574 reviews
Rating 8 - Good. 122 out of 574 reviews
Rating 6 - Okay. 40 out of 574 reviews
Rating 4 - Poor. 22 out of 574 reviews
Rating 2 - Terrible. 21 out of 574 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the whole experience
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clea, but perhaps a little overpriced
Stayed 1 night in Nov 2024

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room Maintenance Issues
Our stay was just OK. First of all, our bathroom sink was clogged and would keep filling up with water when we would use it. It's kind of gross when brushing your teeth. The 2nd issue was the AC unit leaking. The carpet was soaked all the way to other side wall. I had my belongings on the floor which was wet the next morning. The hotel said they could not do anything because we booked through hotels.com. Next time, I will book through the hotel website since nothing was done about it.
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast, clean, great host at desk
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Safe surroundings
Stayed 2 nights in Nov 2024

8/10 Good

April

Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan I

Stayed 2 nights in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaelyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. City around the hotel, not so much.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

2/10 Terrible

Erin

Travelled with family
Wrong room
I did not get anywhere near the room that I purchased so I was very upset and they were not able to accommodate me to get the room that I had ordered. I ordered a king room with a separate living area and I got one single room with two beds. I was extremely unhappy with this stay.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right off the highway - easy to get to - cheaper than staying in Downtown Louisville but really close - maybe a 10-minute drive. It was VERY clean - we stayed in a room with a roll-in shower for my elderly mother and it was awesome. The complimentary breakfast was great - we enjoyed it each day. My ONLY complaint was that the blackout blinds were battery operated and the battery on our remote needed replaced so I could not shut the blinds at all and instead looked at the NEON lights of a gas station ALL NIGHT LONG for both nights. It really put a damper on my sleep and when we addressed it with the front desk staff the answer was "we can't help, we don't have batteries" instead of "let me see what I can do" or "let me try to remedy this." So while everything was really nice and clean - I literally couldn't sleep for two nights. Won't give the hotel 5 stars because of it - I am ACTUALLY there to SLEEP so... LOL
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero complaints. Simple, easy, quiet.
Room was comfortable and quiet. Parking was very convenient. Staff was helpful. We didnt explore breakfast options. Zero complaints.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Steve

Stayed 1 night in Aug 2024

8/10 Good

Shayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed sad, hotel happy
So disappointed in the pool being closed during our trip full of hot, sunny days. Otherwise this was a great hotel!!
Stayed 4 nights in Sep 2024