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Arcades

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arcades

Bar (on property)
Front of property
Lounge
Lounge
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
AVENUE DU PARADIS, 13, Lourdes, Occitanie, 65100
  • Lourdes Wax Museum
    3 min walk
  • Porte St-Joseph
    6 min walk
  • Château Fort de Lourdes
    7 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    19 min drive

Room options

Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Triple Room

  • 14 sq m
  • Sleeps 3
  • 3 Single Beds

Family Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room

Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

About this property

Arcades

Riverwalk hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a coffee shop/cafe and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Arcades offers 212 accommodations, which are accessible via exterior corridors and feature blackout curtains. Satellite televisions are provided.

Bathrooms include a shower. This Lourdes hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arcades, you're just a quick walk from Basilica of Our Lady of the Rosary. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and a gift shop
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Arcades.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 8.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board on request

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Arcades Hotel
Arcades Hotel Lourdes
Arcades Lourdes
Hotel Arcades
Arcades Hotel
Arcades Lourdes
Arcades Hotel Lourdes

Arcades Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 23 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Alex, Reading

Great location and value for money
Stayed for 6 nights in August. Hotel is good if a little basic (no kettle in the room!), however, it is in a fantastic location and offered amazing value for money at @£30 per night.
Stayed 6 nights in Aug 2018

8/10 Good

Willy

Pleasant stay
We stayed there for 3nights and our experience has been very pleasant..the staff are very helpful and friendly,the rooms are clean and they offer daily housekeeping service which is amazing I feel.
Stayed 3 nights in Aug 2018

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
A very clean and welcoming hotel. The beds are comfortable and rooms clean but are a little tried and out dated
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Bertrand

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Far enough to all must-see sights
Unfortunately did not come any close to our minimum expectations. First of all, the room size was too small and the bed was low-risen in height from the flooring making it very uneasy. Other negative points are, the bathroom had only a very small shower area and giving it a totally unhealthy look. As we checked in on 7/09/12 the people at the reception viz. Brigette and Reme were courteous and well behaved compared to the rude and ugly behavior of Mr. Didien at the time of our departure early morning around 5:30 AM on 7/10/2012. This is the truth and I will never recommend this hotel to anybody.

2/10 Terrible

marie-claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtels fermé les Arcades fermé depuis le 01/01/19 pouvez vous me rembourser
Stayed 4 nights in Apr 2019

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realização de um sonho
Foi tudo bem
Stayed 2 nights in Nov 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

6/10 Okay

stef

Liked: Staff & service
Hôtel accueil mais chambres très anciennes
Extérieur et hall très accueillant et moderne. Cependant les couloirs menant aux chambres sont d’une décoration très ancienne Les chambres sont très petites et très anciennes. Quelques araignées, poignées de placards cassées et toilettes sentant fort l’urine dans les deux chambres. Cependant le lit est confortable.
Stayed 1 night in Aug 2018

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne continuation
C’et très bien 😊
Stayed 1 night in Aug 2018

8/10 Good

Tiago

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Marie, ST SEVER

Liked: Cleanliness, staff & service, room comfort
Hotel accueillant
Certaines choses auraient besoin d être réparées ! Rideau de la fenêtre qui tombe et porte savon à la salle de bain cassé.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL NEL CENTRO DI LOURDES A DUE PASSI DALLA GROTTA. BUON RAPPORTO QUALITA' PREZZO
Stayed 2 nights in Jun 2018

10/10 Excellent

Ramón Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo mejor
Stayed 4 nights in Apr 2018

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour; hôtel recommandable sans hésitation surtout rapport qualité prix

8/10 Good

Malika, LA FERTE SOUS JOUARRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
approximit géographique du sanctuaire
Un personnel très accueillant, à l'écoute de ses clients, une chambre très propre. L'hôtel est situé approximité du sanctuaire. Je recommande fortement cet établissement.
Stayed 3 nights in Mar 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
O Hotel Arcades fica à menos de 800m do Santuário de Lourdes. Tudo muito organizado, atendimento condial, café da manhã excelente, ou seja, tudo perfeito.

6/10 Okay

Danielle

Disliked: Property conditions & facilities, room comfort
J'ai fait le choix de l'hôtel par rapport à sa situation et a un tarif très intéressant, donc pas d'attentes particulières. Mais l'hôtel est triste et vieillot en particulier la salle de bain.
Stayed 1 night in Oct 2017

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Le séjour c"est très bien passé. Cela fait la 2eme fois que j'y vais j'y retournerai si je retourne dans la ville
Stayed 1 night in Aug 2017

8/10 Good

Gaetano , Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo ben posizionato con i luoghi di interesse.
L'albergo si trova in una posizione centrale e comoda per raggiungere il Santuario ed il centro città. Ha un parcheggio pubblico a breve distanza.
Stayed 2 nights in Jul 2017