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Hôtel Alliance Lourdes

3.0 star property

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Photo gallery for Hôtel Alliance Lourdes

Exterior
Point of interest
Interior entrance
Property grounds
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
9 Rue Louis Pomes, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of the Immaculate Conception
    ‪13 min walk‬
  • Basilica of Our Lady of the Rosary
    ‪13 min walk‬
  • Massabielle Grotto
    ‪15 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪21 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (5 pax)

Family Suite, 2 Bedrooms (5 pax) | Premium bedding, desk, soundproofing, free cots/infant beds

Family Suite, 2 Bedrooms (5 pax)

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Double or Twin Room

Premium bedding, desk, soundproofing, free cots/infant beds

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room (3 pax)

Family Triple Room (3 pax) | Premium bedding, desk, soundproofing, free cots/infant beds

Family Triple Room (3 pax)

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Premium bedding, desk, soundproofing, free cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 2 Bedrooms (4 pax)

Family Suite, 2 Bedrooms (4 pax) | Premium bedding, desk, soundproofing, free cots/infant beds

Family Suite, 2 Bedrooms (4 pax)

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

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  • Free WiFi
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4.2 out of 5, Very good, (515)
The price is CHF 64
for 1 room
includes taxes & fees
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About this property

Hôtel Alliance Lourdes

Hotel with a 24-hour front desk, near Basilica of Our Lady of the Rosary
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and concierge services.
Hôtel Alliance Lourdes offers 76 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels.

Bathrooms include a bath. This Lourdes hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hôtel Alliance Lourdes, you're just a quick walk from Le Petit Lourdes. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hôtel Alliance Lourdes also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Restaurant alliance – On-site buffet restaurant.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Onsite parking available only on request
  • Parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • restaurant alliance

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person
  • Self-parking fee: EUR 10 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 81775426000013

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quality Alliance Lourdes
Quality Hotel Alliance
Quality Hotel Alliance Lourdes
Hotel Alliance Lourdes
Alliance Lourdes
Hôtel Alliance Lourdes Hotel
Hôtel Alliance Lourdes Lourdes
Hôtel Alliance Lourdes Hotel Lourdes

Hôtel Alliance Lourdes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 267 reviews
Rating 8 - Good. 108 out of 267 reviews
Rating 6 - Okay. 29 out of 267 reviews
Rating 4 - Poor. 10 out of 267 reviews
Rating 2 - Terrible. 5 out of 267 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area though about 14 minute slow walk to the Basilica of Lourdes is good for the price of the hotel. The things I didn’t like: the bathroom is not ideal for elderly guests because the partition in the shower is not fixed. You really have to be careful as not to slip and accidentally hold on to the partition. It could break. There are fruit flies landing on the croissants at breakfast. Dinner was good. Buffet but only served pork as the main dish. Vegans or veterarians have options.
Stayed 1 night in Nov 2024

10/10 Excellent

Anton

Travelled with group
Disliked: Property conditions & facilities, room comfort
One room was refurbished while other wasn't and very uncomfortable. Well as they say, you pay peanuts, you get monkeys. But this is the best hotel we could find at booking.
Stayed 1 night in Oct 2024

6/10 Okay

Kiritharan

Stayed 1 night in Aug 2024

8/10 Good

Naji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Quan Heng

Stayed 1 night in Jun 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location.
Very good hotel in quieter part of town. Centrally located with only short walk to main sights and restaurants. Staff were very helpful and friendly. Parking on site was a bonus.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The beds must be replaced. They are too small. The mattresses are worn out and very uncomfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dania

Stayed 1 night in Oct 2023

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed very much if i woukd visit Lourdes again i will definitely choose Alliance Hotel, excellent value for money.
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The lovely lady at reception really made me feel welcome and she was able to help me with every question I had.
Stayed 2 nights in Sep 2023

10/10 Excellent

rasiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the sanctuary Staff very pleasant and happy to help with any queries
Stayed 2 nights in Jun 2023

8/10 Good

Roshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good unfortunately the card machine didn’t work when I tried to pay the local tax
Stayed 1 night in Aug 2022

10/10 Excellent

Albert

Stayed 2 nights in May 2022

4/10 Poor

Henrique

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Parking lot next to hotel amd large parking lot 5min away walking. Clean and minimalist.
Stayed 2 nights in Jul 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Anna, Nevada

Hotel refuses to acknowledge request for cancellation and refund despite enough notice prior to date of reservation. Due to contracting the Covid-19 and my father’s passing from the same virus, my family couldn’t make the trip and yet I keep getting the same excuse that the manager is not around despite several attempts to contact. How can anyone be this cruel?
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Valentin, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking, quite location in corner, a joining room doors when in a big group, its perfect for group and single pilgrim travelers
Stayed 3 nights in Dec 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very helpful staff... nice and tidy place.. and close to everything 😊
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to the shrine and to the bus to the city., also to the shopping area. At first I could not find the property as a bus was blocking its name, the breakfast for 7 Euros was pretty good, and for 13 Euros the dinner was ok, it comes with a glass of wine.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived for checking, they had my magnetic card and name ready for me. It took 1 second. Very helpful, great breakfast and friendly multi-lingual staff. 7 minitues from Lourdes Sanctuary, walking.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient stay
Stayed 2 nights in Mar 2019