Hotel St-Etienne

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel St-Etienne

Gift shop
Breakfast, lunch and dinner served
Double Room | Desk, blackout curtains, soundproofing, free WiFi
Desk, blackout curtains, soundproofing, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
61 Boulevard De La Grotte, Lourdes, Hautes-Pyrenees, 65100
  • House of Sainte Bernadette
    1 min walk
  • Birthplace of Bernadette - Moulin de Boly
    1 min walk
  • Abri Saint Michel
    3 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    14 min drive

Room options

Single Room, 1 Single Bed

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel St-Etienne

Hotel with a 24-hour front desk, a short walk to Basilica of Our Lady of the Rosary
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Hotel St-Etienne offers 43 accommodations with free toiletries and blackout curtains. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel St-Etienne, you're just a quick walk from Basilica of Our Lady of the Rosary. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a gift shop and multilingual staff
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto
  • Cats and dogs welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel St-Etienne.

This 3-star Lourdes hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:00 AM and 9:30 AM.
Restaurant St Etienne – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Weekday continental breakfast available 6:00 AM to 9:30 AM for a fee: EUR 5.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant St Etienne

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel St-Etienne
Hotel St-Etienne Lourdes
St-Etienne Lourdes
Saint Etienne Lourdes
Hotel St-Etienne Hotel
Hotel St-Etienne Lourdes
Hotel St-Etienne Hotel Lourdes

Hotel St-Etienne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 198 reviews" "
Rating 8 - Good. 84 out of 198 reviews" "
Rating 6 - Okay. 34 out of 198 reviews" "
Rating 4 - Poor. 12 out of 198 reviews" "
Rating 2 - Terrible. 3 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mrs Angelia

Travelled with family
Disliked: Room comfort
Near Grotto & Fair Price
3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.
Stayed 1 night in May 2024

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal
Stayed 7 nights in Nov 2022

8/10 Good

EVELYN, Parlin

Stayed 2 nights in May 2022

4/10 Poor

Perpetua

Travelled with family
Liked: Staff & service
Very basic
Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Ma Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Visitor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Front desk was helpful for us to locate street parking upon arrival. Chairs at the lounge (arm rests) mostly have holes. We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down. TV size was too tiny for the room size and only 1-3 english channels, no cable . Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time. Very accomodating in giving us hot water. No (small) fridge in the room Toiletries do not included shampoo Towels are more like kitchen towels, very thin and do not smell fresh. Our beds were made daily which was great. Heating source was small and did not warm the room well enough, and also took long to warm the room. It is an old building. Lady receptionist always pleasant though.
Stayed 10 nights in Nov 2019

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very central to grotto
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is very close the the church and everything.
Stayed 2 nights in Apr 2019

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the sites and good food and transport nearby. Great place to stay, basic but great beds, shower and amazing price. Would recommend!!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
excellent location
As a low cost hotel for short stay I think this hotel is above average
Stayed 1 night in Mar 2019

8/10 Good

Samitha

Liked: Staff & service, room comfort
Gud hotel during off-season
Not all the plug points in the room were working.. the heater was not that strong enough to heat the room .. overall ok room for just one night during the off-season..
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
Nice and simple place. Good breakfast for €5. Could also have dinner. The 2 managers were very nice and helpful. Good wifi in rooms.
Stayed 1 night in Oct 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got what we expected....
We read reviews of different hotels before we booked & we are happy we chose to stay with St Etienne. The proximity to the Sanctuary, Train station & very good reviews made us decide to choose St Etienne. At the Airport, we missed the bus by few minutes & we didnt want to wait another hour. We joined with 3 other people to take taxi ( van ) for €40 total. They charge €35 for 4. We decided to book breakfast the night before. For the price of € 5.30 we had a filling breakfast . We highly recommend this hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Traveler, Chicgao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place for reasonable price. 15 min walk to the railway station and 5 minutes to Lourdes. It's on the main Street to Lourdes church. Lot of restaurants nearby.
Stayed 2 nights in Sep 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Stayed 1 night in Jun 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome front desk guy, amazing room for the price, stoked!
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were late in checking out by 10 minutes and the cleaning crew were already throwing stuff out of our room. I lost some of my purchases. Otherwise, had they waited a little bit for us to check our stuff, then, I wouldn't have lost some of our things.
Stayed 3 nights in Jun 2018

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. Ettiene in Lourdes is very good.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Little disappointed, as location was wonderful !
Location very good, no tea making facilities in room, no safe, did not eat there, only found one English speaking staff member. The Italian gift shop lady, attached to the hotel, was most helpful though. No English channels on tv, in my room anyway
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beey clean everyting walking distance
For purpose of pilgrimage to the grotto this hotel is perfect location, 10 min walk to the grotto, shopping places and eateries nearby, very good breakfast but you have to book the day before, it’s a MUST, or no breakfast.srayed here for four nights. I recommend this place. About 20 mins from the airport. Staff very helpful & pleasant.
Stayed 4 nights in May 2018

6/10 Okay

maria, Vancouver

Liked: Staff & service
Just had no hair dryer in my room.
Hotel was very close to the grotto which was nice. Overall ok
Stayed 3 nights in Mar 2018

10/10 Excellent

Marchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a heater. Fast Internet.