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"Value for money. Got secured parking for 10 euro. 10 minutes walk to the main church. " More

By a verified traveller on Mon 02 Apr 2018

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Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Studio Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Studio

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Apartment

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Zenitude Hôtel - Résidences Lourdes Lorda. During your stay, you're just a quick walk from Le Petit Lourdes. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This upmarket aparthotel has 89 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, satellite TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Cats and dogs welcome for a fee

Zenitude Hôtel - Résidences Lourdes Lorda ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Zenitude Hôtel - Résidences Lourdes Lorda

Everyone (5) Friends (1)
4 out of 5

Hotel is value for money

Value for money. Got secured parking for 10 euro. 10 minutes walk to the main church.

Posted by , from UK on 2 Apr 2018

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4 out of 5
The room space quite tight for families.But over all its fine. The staffs very good.

Posted by , from uk on 31 Aug 2017

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3 out of 5

Posted by on 4 Aug 2022

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3 out of 5
Appart correct dans l’ensemble mais agencement à revoir: impossibilité de regarder la TV au lit (et également sur le clic clac (2ème couchage de 2 personnes), compte tenu qu’elle est mal placée, d’autant qu’elle est très petite. Ensuite, meubles de cuisine très difficiles à ouvrir. On a dû s’en accommoder, compte tenu que nous y avons passé qu’une nuit.

Posted by on 10 Aug 2021

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Comment from Hotel Management

25 Aug 2021 by Céline Talon - Directrice d'établissement

Cher anonyme, Une nouvelle fois nous vous remercions de partager vos impressions ! Vos retours sont très importants pour nos équipes. Nous tâcherons d'améliorer ces points, et cela immédiatement ! Belle journée, Au plaisir de vous revoir. Cordialement,

3 out of 5
The room is Small. and it is not comfort. The re is no drinking water in the room .

Posted by , from Basel , Schweiz on 20 May 2017

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3 out of 5
Ganz nah zu allen Sehenswürdigkeiten. Wir waren im Nachsaison da, daher sehr ruhig und angenehm. Das Zimmer war OK, einiges Besteck und Geschirr war nicht so sauber. Konnte man aber spülen:-) Nettes Personal. Etwas muffig waren die Korridore nach dem Aufzug. Die Teppiche waren mitgenommen uns sahen nicht sehr frisch aus. Im großen und ganzen ganz in Ordnung für einige Tage Aufenthalt.

Posted by on 28 Nov 2016

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4 out of 5

Sehr grosszügige Zimmer

Die Zimmer sind sehr grosszügig ausgestattet, sehr viel Platz, sehr sauber und mit allem notwenigen ausgerüstet.

Posted by on 10 Nov 2015

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About the Zenitude Hôtel - Résidences Lourdes Lorda

Location 18 Esplanade du Paradis, Lourdes, Hautes-Pyrenees 65100

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Zenitude Hôtel - Résidences Lourdes Lorda. This 4-star Lourdes aparthotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Lourdes Station (2.3 km / 1.5 mi)

Room Amenities

Zenitude Hôtel - Résidences Lourdes Lorda offers 89 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers. This Lourdes aparthotel provides complimentary wireless Internet access. Satellite televisions are provided. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Minibar
  • Television
  • Satellite channels
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 8:00 AM and 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:00 AM-6:00 PM
  • Sunday-Sunday: 8:00 AM-noon
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Reception hours are 10 am - 12 pm and 3 pm - 6 pm Monday until Saturday. 8 am - 12 pm on Sunday.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 6:00 PM
  • Sunday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays from 1 to 4 nights. Weekly cleaning with a change of bed sheets and towels is included in the rate for stays of 8 nights or more.For stays of 5-7 nights, an optional cleaning service can be arranged on request and at a surcharge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.90 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Odalys Appart'Hotel Lorda
  • Odalys Appart'Hotel Lorda House
  • Odalys Appart'Hotel Lorda House Lourdes
  • Odalys Appart'Hotel Lorda Lourdes
  • Odalys City Lourdes Lorda House
  • Odalys City Lorda House
  • Odalys City Lorda

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.