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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • West End Center
    6 min walk
  • South Plains Mall
    4 min drive
  • Lubbock Christian University
    6 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    17 min drive

Room options

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Comfort Inn & Suites

Hotel in Lubbock with free breakfast and 24-hour business centre
This hotel features an indoor pool, a 24-hour business centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Comfort Inn & Suites offers 65 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you're just a quick walk from West End Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from West End Center and a 3-minute drive from Ballet Lubbock
Comfort Inn & Suites offers its guests an indoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available. The business-friendly Comfort Inn & Suites also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It's in an odd spot, if you want to go to Costco, which is about 500 yards away, you have to go in the opposite direction then back up the road, just inconvenient. Everything else is pretty good though. A bit dated, but it's ok.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at property was very pleasant & accommodating.
Stayed 2 nights in Sep 2024

4/10 Poor

Marsha J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The room was Dirty, as in not cleaned properly. Filthy tub, like dirty water had been dumped in tub; even on outside of tub and on the wall beside the tub. The girl from the desk cleaned the tub, but the dirt on the wall I simply rubbed with a damp towel. Blood stain on the carpet. Inefficient cleaning staff. The bed was way too soft for my bad back. The mini fridge did not cool; in fact it was leaking onto the floor. The noise from the freeway was disturbing. I will not recommend this hotel or stay at this location again.
Blood on carpet. Looks mom like blood in person than in photo.
It was around the corner of the tub too.
Dirt from wall. I did not clean the whole wall
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilynn

Stayed 1 night in Sep 2024

10/10 Excellent

Maurissa

Stayed 1 night in Sep 2024

10/10 Excellent

José Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 4 nights in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for quick stop while traveling. No time to explore the vicinity. Hotel is clean and bright. The room was very clean, pleasant and comfortable. It had everything we needed - toiletries, hair dryer, etc. Breakfast was much nicer than we expected with make-your-own waffles, eggs, sausage, yogurt, cereal, etc. The guy working in the breakfast area was VERY cheerful and helpful. He even keeps some softened butter for the waffles. He was quick to sweep up spilt cereal after a family with children left. He brightened up our morning! Highly recommend.
Stayed 1 night in Sep 2024

6/10 Okay

Tolitia

Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. The property is a little older and the knock in the elevator around the 2nd floor is a little concerning, but I was assured all was ok. The staff was amazing and the key thing I will remember. From the individuals at the front desk (helpful, efficient, and always smiling) to those cleaning rooms and hallways. Everyone greeted me with a smile and was very positive. I can tell everyone works well together and the crew does a great job.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping were very friendly. Had no issues peaceful stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, the breakfast was excellent and the place was clean, quiet and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brad, Odessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Breakfast better than expected
Stayed 1 night in Aug 2024

6/10 Okay

MONICA

.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel had a bad musky smell. In the lobby aswell as in he rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfy beds and good sized room
Stayed 1 night in Aug 2024

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Beds were comfortable. Bathroom could have been cleaner.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as advertised
Stayed 1 night in Aug 2024

10/10 Excellent

Araceli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wont stay again
Could here the doors slamming all night. Bed covers smelled sour. Breakfast was normal sausage, biscuits amd gravy.
Stayed 1 night in Aug 2024