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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
1 bedroom, premium bedding, in-room safe, desk
Exterior
Indoor pool, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Lubbock South by IHG

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (530)
The price is CHF 114
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Holiday Inn Lubbock South by IHG

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Embassy Suites Lubbock offers 156 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Lubbock. During your stay, you're just a quick walk from South Plains Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Canalettos
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 7 minutes by car from Texas Tech University and 9 minutes from Buddy Holly Center
  • Cats and dogs welcome for a fee
Embassy Suites Lubbock offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Canalettos – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 176 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brandon

Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a clean pool area and hosted a social event with some light snacks in the evening time. I will absolutely stay here on my next visit into Lubbock
Stayed 4 nights in Nov 2024

10/10 Excellent

Duane

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Such a fantastic environment and always a pleasurable stay. Excellent customer service, clean rooms & comfortable beds! Love the made to order breakfast, the evening music, snacks and drink coupons. And at check-in, I was given a beautiful rose to celebrate Valentine’s Day! This hotel truly brings customer service to the forefront!
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Disliked: Cleanliness
The room smelled bad and tv didn't work and bedding was dirty already and toilet barely would flush the place is just old and not clean at all
Stayed 1 night in Feb 2025

8/10 Good

Derek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real complaint i have isnthe eggs for breakfast. They're made from that powder eggs stuff and i just cant stand the taste of them. But with it being complimentary with the stay its not worth complaining over. Well worth the stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
NC
Stayed 2 nights in Feb 2025

10/10 Excellent

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

janah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night stay

Super chill. The plants in the atrium makes the air feel clean. The breakfast omelets were delicious.
Stayed 1 night in Jan 2025

2/10 Terrible

Marie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!

I don’t even know where to start. My disabled mother and I stayed in room accessible rm 151. Terrible stay!! Shower/bathroom was flooded from leaking shower head. Handicap bathroom flooded. Neither of us showered while being there. Clogged up sink. Rusted and worn out shower. I felt dirty just walking in the bathroom. I should have taken a picture of the gawdawful shower. The room smelled of mold. A/c did not work. Worst of all-we woke up with big bites!! I will never stay there again and I want a refund!!
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay!

Wonderful and easy check in experience. Lovely and clean hotel, comfortable stay!
Stayed 1 night in Feb 2025

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty decent
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a room next to the bar so it wasn't so quiet - but nothing that a closed door couldnt solve. Great hotel, clean and super friendly staff. Stay here again or higly recommend - absolutely!
Stayed 2 nights in Feb 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don't know how they can call this an Embassy Suites. This place is just old, dirty and falling apart. The staff and service ok, but they looked overworked and tired though I can't blame them. They are understaffed for the size of the hotel and amenities they (try to) provide. If all you need is a trash pad to throw a party, then this is your place. If you want comfortable, clean sleep then keep swiping.
Stayed 3 nights in Dec 2024

8/10 Good

Dianey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service
The common areas were nice and clean. The bar and breakfast area were nice but really dark. My room was clean but the furniture was dated and worn. The staff was accommodating and the omelet lady was phenomenal. I was a disappointed in the room but overall it is a good place to stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Jan

Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stated embassies for years, the new ones in the big cities are obviously bigger and nicer, but the smaller ones are also pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

Reginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Very pretty and well kept
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025