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Hotel San Marco

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Marco

Lobby
Interior
Exterior
Front of property
Sun deck

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Via San Marco 368, Lucca, LU, 55100
  • Walls of Lucca
    6 min walk
  • Basilica of San Frediano
    14 min walk
  • Piazza dell'Anfiteatro
    15 min walk
  • Lucca (LCV)
    15 min drive
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Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar

Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel San Marco

Pet-friendly hotel connected to the convention centre in Lucca with free breakfast
This smoke-free hotel features a bar/lounge, a poolside bar and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a seasonal outdoor pool.
Hotel San Marco offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. Televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel San Marco. During your stay, you'll be connected to the convention centre and just a quick walk from Campo di Marte Hospital. Free breakfast, free WiFi in public areas and a poolside bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel San Marco. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel San Marco was completed in February 2020.

This 3-star Lucca hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 23 December and 6 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 18 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards and cash
Hotel San Marco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 8 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 511 reviews" "
Rating 8 - Good. 127 out of 511 reviews" "
Rating 6 - Okay. 16 out of 511 reviews" "
Rating 4 - Poor. 0 out of 511 reviews" "
Rating 2 - Terrible. 0 out of 511 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Travelled with family
Stayed 7 nights in Jul 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lucca
Our stay at hotel San Marco couldn't have gone any better. We were impressed by the friendliness of all the staff, who made our stay even better. The whole hotel was very clean, including of course our room. We also enjoyed the pool to cool down after a hot day walking around the city. The location is great as well, just a stone's throw away from the city centre and close to local restaurants outside (we received great recommendations too from the staff)
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
The warmth and friendliness of the staff is wonderful. We only stayed one night and wish we could have stayed longer. An excellent hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Betty

Stayed 1 night in Jul 2024

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
Love
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the city was great , and the staff were very welcoming
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent outdoor area
Stayed 2 nights in Jul 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jun 2024

10/10 Excellent

Mrs E

Great place to stay
We were fortunate to stay in the lower villa which was fabulous. With its own outdoor garden space and furniture we could relax at any time of day or evening. Breakfast was very good with an excellent selection of continental foods as well as eggs, sausage and bacon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and friendly hotel within walking distances of Lucca walls and river. Staff treated us like royalty- nothing was too much. Needed a dip in the refreshing pool after humidity of Lucca. Breakfast was brilliant and even had bacon and scrambled eggs.
Stayed 3 nights in Jun 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel San Marco is a modern hotel with every amenity for the traveler, including hotel bicycles and umbrellas! The location is just a few safe, walkable blocks to the historic walled city. A large buffet breakfast selection starts the day, and a glass of wine at the pool area is a welcome rest at the end af the day. Every staff member is cheerful, helpful and accommodating. We highly recommend this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this hotel!! Everyone was lovely. Great location and loved being able to sit at the pool after a day. Ina was wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Michael, Kings Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Emily

Stayed 3 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Both my wife and myself felt that the staff person on the front desk really made this hotel special. She was efficient, knowledgeable, provided great directions to the old city and her English is excellent! Very helpful and friendly. The other staff were very good.
Stayed 1 night in Apr 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Fabio went out of his way helping us find the best spots
Stayed 2 nights in Apr 2024

10/10 Excellent

Denise

Stayed 6 nights in Apr 2024

10/10 Excellent

Margaret

Stayed 6 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful. Have good knowledge of local authentic italian restaurants. Overall is was a great stay.
Stayed 1 night in Apr 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, fit for purpose hotel. Rooms were clean and cleaned daily. Good, varietous breakfast. Professional and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you choose another hotel, you made a big mistake! Staying at the Hotel San Marco is like staying with best friends. You are treated with kindness and warmth with friendly faces everywhere. We had a wonder visit.
Stayed 17 nights in Apr 2024

10/10 Excellent

Ralph

Stayed 3 nights in Mar 2024