Chateau Guetsch

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Guetsch

Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | View from room
Free minibar, in-room safe, individually decorated
Exterior
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Kanonenstrasse, Lucerne, LU, 6003
  • Chateau Guetsch
    2 min walk
  • Château Gütsch
    3 min walk
  • Lucerne Station
    11 min drive
  • Emmen Air Base (EML)
    13 min drive

Room options

Corner Suite

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Double Room, Lake View (Orangerie)

  • Lake view
  • Sleeps 2
  • 1 Double Bed

Suite Forster

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, Terrace, Lake View

  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Duplex Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Superior Double Room (Orangerie)

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Lake View

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite Queen Victoria

  • 41 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Rachmaninow

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chateau Guetsch

Belle Époque hotel with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and concierge services.
Chateau Guetsch offers 27 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Chateau Guetsch's great location gets high marks from our customers. During your stay, you're just a quick walk from Chateau Guetsch. Free breakfast, free WiFi in public areas and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Chateau
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Chateau Guetsch and 15 minutes on foot from Mill Bridge
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Guetsch. For a fee, parking is available.

This Belle Époque Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Chateau – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Chateau

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 15 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 526 reviews" "
Rating 8 - Good. 116 out of 526 reviews" "
Rating 6 - Okay. 31 out of 526 reviews" "
Rating 4 - Poor. 16 out of 526 reviews" "
Rating 2 - Terrible. 13 out of 526 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful views, great staff, comfortable beds. Be aware if traveling in warmer months, regular rooms have no air conditioning. I find that unacceptable for high end hotel. The main purpose of hotel is to provide there guests a comfortable room to end your day with and get a goodnight rest. Can’t do that in a warm humid hotel room. Very disappointing. There suits are air conditioned only.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful views, great rooms, and a wonderful bar. Service was excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with a great location. We had a perfect view of lake Lucerne from our room. The lift to go down to the main town was right next to the hotel and it was easy to get to the city from there. Our room was clean, large and spacious. There was a great restaurant in the hotel and the staff was warm, courteous and extremely helpful. There was parking at the hotel as well. Would highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guang Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great service. Breakfast had a large variety and the food was good too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Experience
Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it does not offer air conditioning. They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- unique, views, walking distance,staff Dislike- funicular broke down, a lot of walking,no AC in first room
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , wonderful breakfast and staff. Forest trail nearby.
Stayed 4 nights in Jul 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC. Funicular broken
Funicular broken making hotel feel remote. Hot and no AC.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Historic beauty, but no AC in summer
The hotel is beautiful and has lovely views. Staff are kind and attentive. Unfortunately, since it is a historic building, it lacks some modern conveniences like air conditioning, coffee makers/water kettles in all rooms. As well, screens are not on windows or doors, so it’s best to leave the lights off to reduce number of insects in room, if opening windows or balcony doors at night to allow a bit of a breeze to combat the heat. Rooms are small but quaint. Beds comfortable and ample hot water. The funicular was broken the entirety of our stay, which made the hotel feel more remote and not convenient. Complimentary shuttle was available to pick up and drop off at the bottom of the funicular, but since the last car needed to be back at the hotel by 8pm, it was also limited. Overall, do not feel the cost and value were on par. Would recommend staying at a hotel with AC in Luzern proper, and go to the hotel for a cocktail around sunset to see and appreciate the spectacular views which are its best asset.
Stayed 1 night in Jul 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
Absolutely amazing!!!! One of the best hotels we have ever stayed in. Everything from the service to the staff and the amenities was out of this world. We will definitely be back. Thank you to all the staff who made our stay so wonderful!!! It was so worth it.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic location with mind boggling views. Very attentive staff. Very good breakfast with good choices. Very close to city centre via the funicular. Will definitely recommend. The hotel is as expected old so the rooms are converted to modern standards. The bathroom is quite tiny with exhaust non-existent. We visited when Lucern was going through a hot spell. The air conditioner was too small for the size of the room which was split into two levels. Very good restaurant and bar on site with lots of functions going on. A great hotel to stay atleast once.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
Glorious hotel!!! So romantic and the views were unbelievable. Breakfast every morning was fabulous. Service was impeccable. Absolutely recommend staying here.
Stayed 2 nights in Jun 2024

10/10 Excellent

meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel! The staff and property were incredible and the views were the cherry on top. I loved having parking on site. There is not a fitness center or spa but we truly didn’t miss not having the two days we were there. Close to bus stop.
Stayed 2 nights in Jun 2024

10/10 Excellent

nasrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the spectacular view Amazing food Very clean room The concierge and the staff of this hotel giving you the most outstanding service …
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the hillside overlooking the city of Lucerne. Easy access to the woods behind and the city below. Food is great and the rooms are excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Chateau Guetsch. The hotel was beautiful and the staff, service, cleanliness and food were superb. We were very pleased.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exquisite escape
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Lev, Kew Gardens

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, especially bar service is excellent. Views from room or bar are amazing.
Stayed 4 nights in Apr 2024