Hotel Central Luzern

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Central Luzern

City Double Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Exterior
City Double Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Free daily buffet breakfast
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Mt. Rigi
    2 min walk
  • Chapel Bridge
    3 min walk
  • Jesuit Church
    4 min walk
  • Emmen Air Base (EML)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Single Room (Cosy)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room (Noble)

  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

Family Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City Double Room (Noble)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Double Room (Cosy)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and bar/lounge
A bar/lounge, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a fridge in a common area and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 51 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Teddi, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in the right spot. Breakfast was good. My room was nice and all I needed. Loved that it was only 2 blocks from the train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Friendly and helpful staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Kurt

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, not too far from train station. Clean and comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Vivian Wei

Travelled with family
Liked: Staff & service
Room too small and no AC, quite hot in the middle of the summer month.
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Travelled with family
Liked: Amenities
Our family absolutely loved staying in here. The staff was very helpful and the views and ammenites outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Indu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay and experience. Spacious rooms, nice people at reception. 2 things to be worked upon: Staff present during breakfast did not have a welcoming body language. She seemed staring at people while they eat as if she is bothered about how much they eat….. The bathroom didn’t have any ventilation which made it very suffocating to use.
Stayed 1 night in Aug 2024

10/10 Excellent

Kam Fong Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best and hotel is very clean. Room is very small but functional.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
No air conditioning. 1 fan is provided in the room but need 2 fans in room for 2 guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

6/10 Okay

Paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, thank you!
Stayed 2 nights in Aug 2024

8/10 Good

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Easy check in, close to the main train station, free breakfast, clean. Cons: hot inside the room in August
Stayed 3 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Bad: no AC, fan only Good: breakfast is good. Eating area is good and is available 24 hours. Check in staff is good. Staff service is good. Location is good, one block away from the Luzern BH station. Feel safe in neighborhood. Quite nice. Bathroom is good in having door, separated from the bedroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, location is perfect, close to the train station and all of the best restaurants!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no air-conditioning just fans so very hot in the day time. The weather seems to cool down at night. The pros include short distance to train station, complimentary bottled water and coffee, dining area open where one can bring outside food
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeannette

Stayed 3 nights in Jul 2024

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Outstanding breakfast every morning-something you have to see to believe. Very close to the train station, lake and riverfront. Perfect location.
Stayed 9 nights in Jul 2024

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Luzern
The hotel is only a few minutes from the train station and is located within a 5 minute walk from the Chapel bridge. The hotel staff were all very friendly and check in and out was seamless. I would advise that the hotel can be quite noisy especially if you have the windows open at night (I did since it was scorching hot when I visited and this hotel, like many in Luzern, do not have air conditioning but do have fans). You can hear doors slamming at night and noise from the courtyard.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We had a very nice stay at this hotel. The staff were all friendly and very very helpful. The breakfast was delicious.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Small room. A lot of street noise at night, very loud. No air conditioning just fan so the window needs to be open, so can’t muffle street noise. Breakfast okay, typical European breakfast-breads, cheese, meat yogurt, etc. Staff friendly and helpful
Stayed 3 nights in Jul 2024

4/10 Poor

michel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. A low powered fan was provided. No sheets on bed. Only a heavy blanket. We were told to take the duvet out to be less warm. We did and it was extremely uncomfortable. We hated it so much that we ended up moving to the Renaissance hotel next door. Luzern hotel would not refund us for the night we did not used though we shared several issues. I would NOT recommend staying in this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in great location. So close to the train station.
Stayed 1 night in Jul 2024