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Hotel Hofgarten

4.0 star property

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Photo gallery for Hotel Hofgarten

Exterior
Hallway
Standard Double or Twin Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Room service
  • Parking available
  • Parking included
  • Laundry

Explore the area

Map
Stadthofstrasse 14, Lucerne, LU, 6006
  • Chapel Bridge
    ‪8 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Swiss Transportation Museum
    ‪3 min drive‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Bedroom, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Triple Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room, 1 Bedroom, Non Smoking

  • 17.9 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Interior

Waldstaetterhof Swiss Quality Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (988)
The price is CHF 408
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Waldstaetterhof Swiss Quality Hotel

About this property

Hotel Hofgarten

Boardwalk/promenade hotel with free breakfast and coffee shop/cafe
A restaurant, a coffee shop/cafe and valet parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Hotel Hofgarten offers 19 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Hofgarten, you're just a quick walk from Hofkirche. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Hofgarten
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes by foot from Chapel Bridge and a 3-minute drive from Swiss Transportation Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hofgarten. Free self parking is available.

This 4-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hofgarten – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Valet parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hofgarten

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hofgarten Lucerne
Hotel Hofgarten
Hotel Hofgarten Lucerne
Hofgarten Hotel Lucerne
Hotel Hofgarten Hotel
Hotel Hofgarten Lucerne
Hotel Hofgarten Hotel Lucerne

Hotel Hofgarten Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 509 reviews
Rating 8 - Good. 208 out of 509 reviews
Rating 6 - Okay. 31 out of 509 reviews
Rating 4 - Poor. 12 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David, EAST KEW

Stayed 3 nights in Sep 2022

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Bad experience

Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice Verdict. First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Stayed 1 night in Jun 2022

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personal! Nice ambiance. Great breakfast!
Stayed 1 night in Oct 2020

10/10 Excellent

Frederick, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring people run this hotel. It was a pleasure to stay here. Location for site seeing was fabulous
Stayed 1 night in Feb 2020

8/10 Good

rerngchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Maia

Stayed 2 nights in Oct 2019

8/10 Good

Happy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception desk was super nice, works hard at making customers feel home at breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room - great view and delicious breakfast included. Be sure to have dinner in their restaurant - amazing food!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous break at a fabulous hotel

Stayed four nights at the Hofgarten. Lovely hotel, really well located. Everyone we met there was friendly and helpful and knowledgeable about the area. Breakfast buffet was good, made even better by the freshly made coffee. Lucerne is a great place for a holiday and I wouldn’t hesitate to recommend this hotel
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included), great location, staff very pleasant and helpful. Room could have used air conditioning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Swiss adventure

For the price paid we couldn’t fault this hotel, great sized room, comfy beds, nice and clean, there was also a fan in the room which came in handy! Great choice for breakfast, which was included in the price. All the staff were polite and helpful, we had free water everyday, use of umbrellas and reception staff helped with booking tickets and making restaurant reservations, nothing was too much trouble, good location, could not fault it, we had a great stay and would come again
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Breakfast in the garden was very pleasant.
Stayed 2 nights in Jul 2019

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice city hotel by the lake

Lovely hotel, close to lake and city centre. No air conditioning can make for warm nights. Staff were very friendly and helpful. Restaurant food was also very good, if a little expensive. I would stay again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved garden restaurant

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was spotlessly clean. What I love most are the very accommodating and cheerful people at the reception during check-in. Happy that I have chosen this hotel, will surely come back!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice, older building, great location, but definitely very noisy if you get a room towards the busy road.
Stayed 1 night in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Hotel!

The hotel location was great, room was clean, breakfast was good and staff could not have been more friendly or helpful. I had to catch an early morning train when I left so they packed me a lunch to go. I had a wonderful stay at Hotel Hofgarten and would highly recommend to anyone visiting Lucerne!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The restaurant was excellent. Great location. Very comfortable bed and room.
Stayed 3 nights in Sep 2018