ibis budget Luzern City

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Interior
Garden
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • The Swiss Path
    12 min walk
  • Mt. Rigi
    12 min walk
  • KKL Lucerne
    12 min walk
  • Emmen Air Base (EML)
    14 min drive

Room options

Family Twin Room, Multiple Beds

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Multiple Beds

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Chapel Bridge and Museum Sammlung Rosengart
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 14 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 17 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 312 out of 1000 reviews" "
Rating 8 - Good. 409 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MARIA G

Stayed 1 night in Aug 2024

2/10 Terrible

SUBRAHMANYA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty linens / better to avoid this hotel
Very bad behaviour from the reception staff. Very rude behaviour. Room is not clean. Dirty linens and smelly wash room. The bath room is so small that you may need some to assist you to pull you out !!!!!
Stayed 2 nights in Aug 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful front desk staff who were eager to help and who had good knowledge of the town. Hotel much better than other ibis budget locations on the same holiday. Luzan is lovely and do recommend Mount Pilatus- we had a fantastic day on the golden tour. Do the boat leg first!
Stayed 1 night in Aug 2024

10/10 Excellent

Eun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance and near the train station .
Stayed 2 nights in Jul 2024

4/10 Poor

Shahram

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gustav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel but just has no space for the luggage in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Shreyans

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 nights with my wife and 2 year old. Room was big with everything that is needed. We opted for breakfast and it was great with plenty of options. Only downside was AC was not working properly even when it was 30 degree so room was very warm.
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent guest service
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Imelda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Small hotel with very basic, little hotel supplies. Very close to the chapel bridge with free city bus pass that this hotel provided to us.
Stayed 1 night in Jul 2024

6/10 Okay

Tiziano

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre était très petite avec un équipement mini
Stayed 5 nights in Jul 2024

8/10 Good

Laurelei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small basic room, but clean and easy check in. Close/walkable to the train station and downtown.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

????

Its ok clean over price
Stayed 1 night in Jul 2024

8/10 Good

José Cerqueira

Travelled with family
Liked: Property conditions & facilities, room comfort
Boa
Gostamos da localização ; equipe e atendimento!
Stayed 5 nights in Jul 2024

8/10 Good

Shree Bahadur

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was overall pretty good stay there (3 nights) . Staffs were very helpful and friendly. In the room , fresh towels were there everyday, everything was taken cared but it would have been even better if the continued rooms were at least swept quickly a bit because the dust had accumulated over the floor one of us is allergic to it.
Stayed 3 nights in Jul 2024

8/10 Good

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a few stops from the train station. Convenient for those traveling on a budget. Make sure that the front desk provides the Lucerne City pass to offer local city discounts.
Stayed 2 nights in Jul 2024

6/10 Okay

Nuria

Stayed 1 night in Jul 2024

6/10 Okay

Jianguo

Stayed 2 nights in Jun 2024

6/10 Okay

Nishit

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good but property was little smaller as need to juggle the room space but wasn’t that bad as I stayed just one night there.
Stayed 1 night in Jun 2024

6/10 Okay

Vaibhav, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to the train station but it’s still 15 minutes at least. The rooms are small but we managed to get around with bags and kids. The breakfast is okay but taste is very commercial ( similar to gas station croissants) so not at all impressive( this was after our stay in Italy so we were spoiled for taste!). The staff is very helpful and try hard to accommodate the needs of the guests. It’s a good option for budget travelers.
Stayed 2 nights in Jun 2024