See all properties

Hotel Le Stelle - self check-in

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Le Stelle - self check-in

Exterior
Pool
Exterior
Exterior
In-room safe, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

Map
3 Hirschenpl., Lucerne, LU, 6004
  • Lucerne Town Hall
    1 min walk
  • Hirschenplatz
    1 min walk
  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Emmen Air Base (EML)
    12 min drive

Room options

View all photos for Superior Single Room

Superior Single Room | In-room safe, free WiFi, bed sheets

Superior Single Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | In-room safe, free WiFi, bed sheets

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Property amenity

Hotel Luzernerhof

Pet-friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very good, (550)
The price is CHF 125
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Hotel Luzernerhof

About this property

Hotel Le Stelle - self check-in

Lucerne hotel in Old Town Lucerne with a restaurant
This smoke-free hotel features a restaurant, a front desk safe and free WiFi in public areas. Housekeeping is available on request.
Hotel Le Stelle - self check-in offers 10 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Lucerne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hotel Le Stelle - self check-in's great location gets high marks from our customers. During your stay, you're just a quick walk from Lucerne Town Hall. You'll find features such as free WiFi in public areas and a restaurant.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe
  • Steps from Lucerne Town Hall and Rosengart Collection
There's a restaurant on site. Public spaces have free WiFi.

This 3-star Lucerne hotel is smoke free.

Japanisch und koreanisch – On-site restaurant.

Languages

English, German, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Japanisch und koreanisch

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. The host will greet guests on arrival.

Property is also known as

Le Stelle
Le Stelle Self Check In
Hotel Le Stelle self check in
Hotel Le Stelle - self check-in Hotel
Hotel Le Stelle - self check-in Lucerne
Hotel Le Stelle - self check-in Hotel Lucerne

Hotel Le Stelle - self check-in Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 162 reviews" "
Rating 8 - Good. 51 out of 162 reviews" "
Rating 6 - Okay. 41 out of 162 reviews" "
Rating 4 - Poor. 20 out of 162 reviews" "
Rating 2 - Terrible. 19 out of 162 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having tea and coffee available 24/7 was fantastic and the breakfast very good too!! Share bathroom facilities were also very good. Unfortunately the people in the room above us disturbed our sleep as we could hear them walking around on the wooden floors and banging about quite loudly.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
The hotel is on a plaza on the back streets, but close to restaurants and shops. The room was small and the elevator did not work correctly. Great location, but an older hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Lolita

Travelled with partner
Disliked: Amenities
It was terrible
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room, but very convenient to the old town sites.
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean, up 47 stairs. The lift was working so need to be able to carry luggage up. The room was cute and clean overlooking a small square. None of the room amenities worked. The fridge, the safe and the coffee maker did not work and since there is no staff there was no one to ask for help.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty floors, dirty toilet, clog sink, walls extremely dirty with sticked gum and dirt
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is in a great location and the room was clean, except for the bathroom. The shower drain was partially clogged so we could barely shower for a minute until it flooded. The bathroom sink also has drainage issues.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy, view of wall, no A/C, shower did not drain.
Stayed 2 nights in Sep 2024

6/10 Okay

Lynette, Elk Grove

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location. Comfortable beds, as long as there was cool nights.
Stayed 2 nights in Sep 2024

10/10 Excellent

leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our stay although it would have been better if we stayed in the front side of the building so we can see the view.
Stayed 1 night in Aug 2024

10/10 Excellent

Delia

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was walkable from the train station, and was in a great location in the center of the old town. Newly remodeled and very clean. We had our elderly parents with us; our only concern was that we had to get them and all our luggage up a full flight of stairs in order to access the elevator. This was a little tricky. Good price, we really enjoyed our stay!
Stayed 2 nights in Aug 2024

4/10 Poor

MARIA DE LA LUZ

Disliked: Amenities
No reception or lobby. Nobody keeps your luggage in a safe room if you need to store it after check-out or before check-in.
Stayed 1 night in Aug 2024

2/10 Terrible

ALBERT

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I are pretty pragmatic travelers who typically only need a clean, comfortable place to stay with minimal frills but practical amenities. The Hotel Le Stelle is probably one of the worst hotels we've stayed at in all our years of traveling. First, the good: we did not have any issues with the electronic self check in (though there's no one to help if any issues arise). The location is superb, right off Hirschenplatz, a couple min walking from the Reuss River, and less than 10 min walking from Lucerne Central Station. The bad: our room was tiny, old, and unkempt. There was no AC, and the tiny table fan could hardly provide any ventilation. Opening the windows only helped at night after things had cooled down, but our room faced other buildings and had almost no natural circulation. The ceiling lights were dim and actually stopped working on our second night. There were hooks in the bedroom but no hooks in the bathroom for hanging things. There was a yellow sink stain in the bathroom, questioning how well they clean here. There were limited and poorly placed electrical outlets, no desk, no stand by the bed, and limited space for our belongings. We had limited options when booking for the price range we were looking for, but it's not like this hotel would be considered economical. Even if it was, it was a terrible stay other than the location. Also, the so-called offered luggage storage in the restaurant downstairs is in plain view, no secure room. Misleading!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

8/10 Good

Cayce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. We had issues checking in and the staff was very helpful and polite. There isn’t AC so it was hot, but they did provide a fan! The only complaint is housekeeping would knock on your door starting at 8am.
Stayed 2 nights in Aug 2024

8/10 Good

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms but automated check-in failed
The rooms were quite nice, especially for the quite reasonable price. The rooms were very clean with a nice, modern bathroom. Centrally located in the old city was a big plus. Of course, like almost all hotel rooms in the old city, there is no air conditioning. Even so it wasn't uncomfortable to sleep on a hot July night The only reason I'm not giving it 5 stars is the automated self check-in completely failed to work. The manager of the Japanese restaurant downstairs handled everything. She was very nice about it, but if we'd arrived when the restaurant was closed, i don't know what we'd have done.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Great place. Really enjoyed my stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nigel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a very bad smell of sewage. We booked for 5 nights but had to leave after 2. Hotel refusing to refund the 3 nights. Hotel should not be allowed to operate with unhealthy facilities. Recommended banning this hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Maicy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room can be more neat looking if it was updraded with new curtains and painted. Great locatiin and the sheets were very clean. I saw the hotel maid cleaning in the morning and may i add the sheets were folded so nice and crisp!
Stayed 1 night in Jul 2024

6/10 Okay

Molly

Travelled with partner
Disliked: Staff & service, amenities
The location is perfect. The room is small but it was clean. The issue is the building is very old and the owners have not taken steps to update it in any way. The walls are thin, there’s no AC, wear and tear in the bathroom, dings and marks on the wall. Again, things felt sanitary in the room and someone came by daily to clean, but it is an old building that lacks in creature comfort. That said, the location can’t be beat. Check in is via an automated machine, Expedia has the listing wrong, you will not receive an email prior to arriving.
Stayed 4 nights in Jul 2024