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Hotel City Lugano, Design & Hospitality

4.0 star property

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Photo gallery for Hotel City Lugano, Design & Hospitality

Front of property
Terrace/patio
Bar (on property)
Family Room, 2 seperate bedrooms | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Via G. Bagutti 4, Lugano, TI, 6900
  • University of Lugano
    ‪5 min walk‬
  • Parco Ciani
    ‪11 min walk‬
  • Palazzo dei Congressi
    ‪12 min walk‬
  • Lugano (LUG-Agno)
    ‪14 min drive‬

Room options

View all photos for Family Room, 2 seperate bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 seperate bedrooms

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Modern Single Room

Modern Single Room | Minibar, in-room safe, desk, laptop workspace

Modern Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Style Double Room

Style Double Room | Minibar, in-room safe, desk, laptop workspace

Style Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed) | Minibar, in-room safe, desk, laptop workspace

Modern Cosy Double Room (1 queen bed)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (909)
The price is CHF 274
for 1 room
includes taxes & fees
7 Mar - 8 Mar
LUGANODANTE Boutique & Lifestyle Hotel

About this property

Hotel City Lugano, Design & Hospitality

Hotel with a coffee shop/cafe, near Lake Lugano
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities.
Hotel City Lugano, Design & Hospitality offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel City Lugano, Design & Hospitality. During your stay, you're just a quick walk from University of Lugano. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 15-minute walk of University of Lugano and Parco Ciani
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and concierge services are also featured at Hotel City Lugano, Design & Hospitality. For a fee, parking is available.

This 4-star Lugano hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
On-site venue – This bar only serves light fare.

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 311 out of 455 reviews
Rating 8 - Good. 123 out of 455 reviews
Rating 6 - Okay. 15 out of 455 reviews
Rating 4 - Poor. 2 out of 455 reviews
Rating 2 - Terrible. 4 out of 455 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Travelled with family
Excellent experience
Stayed 3 nights in Oct 2024

6/10 Okay

Stephan

Travelled with partner
Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024

8/10 Good

April Ying-Hsuan

Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

Savita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald, Allen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

6/10 Okay

Kathleen

Travelled with family
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024

10/10 Excellent

Ji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel
Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
OK but nothing special
The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abdrabuh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All services were excellent, room is modern ,clean and good furntied. staff was friendly
Stayed 3 nights in Nov 2021