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Hotel San Carlo

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel San Carlo

Front of property
Breakfast buffet
Point of interest
Breakfast buffet
Economy Room | Individually furnished, desk, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
28 Via Nassa, Lugano, 6900
  • Via Nassa
    1 min walk
  • Canvas Cafe
    1 min walk
  • Lugano Funicular Station
    7 min walk
  • Lugano (LUG-Agno)
    15 min drive

Room options

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Living area | 32-inch flat-screen TV with cable channels, TV

Economy Double Room, Shared Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Individually furnished, desk, free WiFi, bed sheets

Comfort Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room

Economy Room | Individually furnished, desk, free WiFi, bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Individually furnished, desk, free WiFi, bed sheets

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel San Carlo

Hotel in Lugano, a quick walk to LAC Lugano Arte e Cultura
This smoke-free hotel features free WiFi in public areas.
Hotel San Carlo offers 20 accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlo. During your stay, you're just a quick walk from Via Nassa. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 5-minute walk from LAC Lugano Arte e Cultura and 6 minutes on foot from Parco Ciani
Hotel San Carlo offers its guests a lift. Public spaces have free WiFi.

This Lugano hotel is smoke free.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • On a lake

Accessibility

  • Lift (75 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Hotel San Carlo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano

Hotel San Carlo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 69 out of 199 reviews" "
Rating 8 - Good. 90 out of 199 reviews" "
Rating 6 - Okay. 22 out of 199 reviews" "
Rating 4 - Poor. 16 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst check on ever and hotels.com no help at all they had overbooked the hotel and even though we had paid and confirmed reservations from nov last year. The receptionist was so rude saying he couldn’t help us stating he wasn’t going to put himself on a cross for us!! Told us to get a refund and go find ourselves a room. They did give us alternative accommodation so far out of town and three hrs after our arrival. As I said disgusting service i have never been spoken to in such a rude manner and no regard for us at all
Stayed 1 night in Sep 2024

6/10 Okay

Mehnoosh

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent and the manager was great to accommodate our request to change our room. The setup in this hotel was odd and two rooms had a sharing bathroom which was next to our room. Every time they used the bathroom we could hear the flushing and bathroom door. The second night the manager changed our room to different floor and we had a good night sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
The location was perfect. Our room was clean and the bed was comfortable. The downside was that the ceiling fan and lights in our room did not work, and the bedding was too small for the bed. The top sheet and comforter were not wide enough to cover two people.
Stayed 4 nights in Sep 2024

8/10 Good

nicola

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lodovico

Stayed 2 nights in Aug 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location near the Lugano Lake.
Stayed 1 night in Aug 2024

4/10 Poor

Rita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Poor hotel. The room we stayed didn't look like what's pictured. Extremely hot in the room, over 90, just a very loud fan.
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for such a price
Stayed 1 night in Jul 2024

8/10 Good

Nathan, North Attleboro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Its
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet neighborhood! Would stay again :)
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service
Location is outstanding and is in the middle of the old town within 10walk from the train station and a block form Lake Lugano. The check-in staff were very friendly and very helpful whenever we had questions. One thing that could be improved is to respond to customer issues. Our shower head fell and broke. We reported the issue and it wasn’t fixed for two days before we left. We basically used a hose for shower for a couple of days. I believe this is something simple that could be fixed relatively fast and it didn’t make sense it wasn’t fixed before we left. I would stay here again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Stayed 2 nights in May 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

eric

Stayed 1 night in May 2024

8/10 Good

Luisa

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.
Stayed 2 nights in May 2024

8/10 Good

Moying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Stayed 1 night in Apr 2024

8/10 Good

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great town.
Stayed 2 nights in Mar 2024

6/10 Okay

Chen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!
Great staff. Perfect central location.
Stayed 2 nights in Oct 2023

6/10 Okay

keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023