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Residence Palace

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Property grounds
Exterior
Exterior
Family Studio (Residence Palace) | Living area
Family Studio (Residence Palace) | Private kitchen | Fridge, oven, stovetop, coffee/tea maker

Reviews

5.4 out of 10

Entire apartment

1 bathroomSleeps 335 sq m

Popular amenities

  • Washer
  • Kitchen
  • Free WiFi

Explore the area

Map
Lugano, Canton of Ticino
  • Funicolare Monte Brè - Cassarate Station
    4 min walk
  • Caffè Venezia
    1 min walk
  • Lugano (QDL-Lugano Rail Station)
    8 min drive
  • Lugano (LUG-Agno)
    20 min drive

Room options

View all photos for Family Studio (Residence Palace)

Property grounds

Family Studio (Residence Palace)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Residence Palace

Apartment with kitchen, near Lake Lugano
This smoke-free apartment building features multilingual staff. The apartment features a washing machine and a kitchen with a fridge, an oven and a stovetop. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and cable TV.
Guest accommodation at this apartment offers coffee/tea makers and a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit and bidets.

This Lugano apartment provides complimentary wireless Internet access. Televisions come with cable channels.

During your stay at this apartment building, you're just a quick walk from Funicolare Monte Brè - Cassarate Station. Free WiFi and a kitchen are available in the apartment.
  • The apartment offers a kitchen, a washing machine and a living room
  • Free WiFi
  • Amenities include multilingual staff and a lift
  • Steps from Funicolare Monte Brè - Cassarate Station and 14 minutes on foot from Lake Lugano
Residence Palace offers its guests multilingual staff and a lift. The front desk is open around the clock.

This 3-star Lugano apartment is smoke free.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Car not required

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Cable channels

Laundry

  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Unit size: 377 square feet

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with check-in instructions.
Property Registration Number NL-00002875

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Palace Lugano
Residence Palace Apartment
Residence Palace Apartment Lugano

Residence Palace Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

2.0/10

Cleanliness

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Save up your money and stay somewhere else. Unfortunately the place was not what it looks like in the pictures. Very old and beat up, outdated style, smells, hot, and beware because ants will crawl in, along with some sort of other bugs. The only positive is that the window opens to let in fresh air and there’s an old fan. This was not at all a ‘holiday vacation’ place in any way. Communication was very poor. They stopped responding to our messages right after we complained to them about the poor conditions and dirtiness of the apartment. They were not willing to work with their customers at all throughout our entire 4 night stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Amenities, property conditions & facilities
Easily walkable to everywhere in town
Stayed 7 nights in Jun 2024

4/10 Poor

Rahel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war schrecklich. Ich würde es niemanden empfehlen. Hat sehr viel Insekten und Ameisen. Unsere essen müssten wir weg schmeissen. Immerhin wurde uns ein andere zimmer angeboten, aber mit aufpreis . Meine finanzielle mittel waren nicht stark und mussten ich und meine kinder den ganzen urlaub dort verbringen. Wasserhahn inder küche kaltwasser funktioniert nicht. Zimmertemparatur war jede tag über 30 grad.
Stayed 5 nights in Aug 2024