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Shante Hotel Chitou Nantou

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shante Hotel Chitou Nantou

Front of property – evening/night
Twin Room | Down duvets, blackout curtains, free WiFi, bed sheets
Reception
Reception
Deluxe Double Room | Bathroom | Rainfall showerhead, hair dryer, towels, toilet paper

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
No.24-18, Xingchan Rd., Lugu, Nantou County, 558
  • Xitou Nature Education Area
    3 min drive
  • The Fonghuanggu Bird and Ecology Park
    12 min drive
  • Wangyou Forest
    17 min drive
  • Chiayi (CYI)
    83 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Down duvets, blackout curtains, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, blackout curtains, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Down duvets, blackout curtains, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Shante Hotel Chitou Nantou

Suburban hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shante Hotel Chitou Nantou offers 52 air-conditioned accommodations with a hairdryer and blackout curtains. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

During your stay at Shante Hotel Chitou Nantou, you'll be within walking distance of Xitou Nature Education Area. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Shante Bar
  • Full breakfast offered for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Xitou Nature Education Area and 8 minutes from Changyuanzhen Ecological Trail
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An area shuttle within 0 kilometres is available for a fee. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at Shante Hotel Chitou Nantou. Limited free parking is available on a first-come, first-served basis.
Guests can enjoy full breakfast for a fee.
Shante Bar – This restaurant specialises in Chinese cuisine.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee: TWD 250 for adults and TWD 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shante Bar

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TWD 1200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately TWD 250 for adults and from TWD 200 for children
  • Rollaway bed fee: TWD 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shante Hotel Chitou Nantou Lugu
Shante Hotel Chitou Nantou
Shante Chitou Nantou Lugu
Shante Chitou Nantou
Shante Chitou Nantou Lugu
Shante Hotel Chitou Nantou Lugu
Shante Hotel Chitou Nantou Hotel
Shante Hotel Chitou Nantou Hotel Lugu

Shante Hotel Chitou Nantou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 69 out of 212 reviews" "
Rating 8 - Good. 97 out of 212 reviews" "
Rating 6 - Okay. 33 out of 212 reviews" "
Rating 4 - Poor. 7 out of 212 reviews" "
Rating 2 - Terrible. 6 out of 212 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
No free shuttle to Shitou Forest Park as before. The lady at front counter didn’t show warm welcome. No milk served in the breakfast buffet.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Guest
Wonderful hotel. Always friendly and helpful staff. Great place to charge EV.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Mei Li

Liked: Cleanliness, staff & service, room comfort
Nice Staffs
Second stay at this hotel after many years ,, nice staffs and offer good service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Siawsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Xitou
We stayed 2 nights on our visit to Xitou. Hotel in great shape. Room and beds comfortable. Balcony had a wooden bathtub. Took open air bubble bath! Not much food in area. Had hotel hotpot each night. Very good. Breakfast buffet decent. Free shuttle to Xitou. Staff very helpful. If go Xitou again, will stay here.

10/10 Excellent

Jin Ngee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel here in Xitou
I wished I had booked Shante Hotel for two nights because of the sights in this vicinity. I had stayed somewhere else in Chiayi and then Sun Moon Lake and then here but my first visit was to the Zhushan Sky Ladder. Should have known it is next to Xitou Recreational Forest as well as the Sun Link Sea Recreational Forest. Both of which are at close driving proximity to Shante Hotel The room itself is excellent. Huge room size, amazing views of the Xitou Forest. Clear unpolluted sky for star gazing at night from the balcony. However, getting a room here for consecutive nights might be a challenge unless you book early. When I was here, tour groups arrived and booked for a night's stay. The hot pot provided by the restaurant is a little pricey but it is OK judging from the limited dining options around. We are in the middle of a forest after all. For nearby entertainment as mentioned above, there are the forest recreational areas as well as the Monster Village just outside of Xitou Recreational Forest. All in all, I would stay here rather than elsewhere if the objective is to visit this beautiful area of Nantou.

10/10 Excellent

JUISZU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一切都還可以啦
Stayed 1 night in Sep 2024

8/10 Good

HuiLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Sheung Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
沒想到晚餐的合菜和火鍋比附近正式的餐廳更好吃。飯店四周群山環抱，十分清幽，山景怡人。服務員態度親切細心。
Stayed 2 nights in Aug 2024

6/10 Okay

Shu li

Liked: Staff & service
環境清潔建議可以提升、進入大廳環境味道不佳，建議改善！
Stayed 1 night in Jul 2024

10/10 Excellent

Chun Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Chun Ta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大致上都好，早餐體驗有點差
一早下樓用早餐時，遇到了團客同時在用餐 座位難找，餐檯上的餐點也明顯來不及補，連白飯都沒有了 我可以體諒服務人員辛苦，建議改天如有團客入住，可以區隔一下用餐時段 比方說團客預計七點用餐，告知散客避開這個時段 既可以避免餐廳擁擠，補餐不及 也可以讓餐廳服務人員壓力減輕一些 小小建議，謹供參考
Stayed 1 night in May 2024

6/10 Okay

chun hao

Travelled with family
Liked: Room comfort
服務人員的態度可以再加強 裝潢是新的，也乾淨，但可能管線老舊，廁所有些許味道 位置離溪頭近，飯店後面走路即可賞螢是很棒的優點
Stayed 1 night in Apr 2024

10/10 Excellent

MIN CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的體驗
清潔舒適，早餐豐富
Stayed 1 night in Feb 2024

2/10 Terrible

CHUNG CHOU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Huimei

Stayed 1 night in Sep 2023

8/10 Good

TING-YUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大致上都不錯喔！ 服務人員會主動幫忙題行李
Stayed 1 night in Sep 2023

10/10 Excellent

Hanli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不知怎麼了，空調不冷，還好山上氣溫不高，但還是希望能改善。
Stayed 1 night in Jul 2023

10/10 Excellent

Hanli

Stayed 1 night in Jul 2023

8/10 Good

CHAO SHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

YU-HAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Lung-Ming

Disliked: Staff & service
服務人員素質有待提升
Stayed 1 night in Jul 2023

10/10 Excellent

Tsui lan

Stayed 1 night in Jun 2023