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4.0 out of 5

"Had an enjoyable weeks' stay at this hotel. The location was good for Ng'Ombe compound, where we were working. The single rooms were basic but adequ ... " More

By a verified traveller on Wed 18 Oct 2017

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Twin Room, 2 Single Beds, Garden View, Garden Area

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, 1 Queen Bed, Garden View, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, Multiple Bedrooms, Garden View, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Palmwood Lodge, you'll be close to Mulungushi Confrence Centre. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • 8 minutes by car from Kenneth Kaunda International Conference Centre and 8 minutes from Pakati Sunday Market
  • Airport shuttle service available for a fee

Palmwood Lodge ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palmwood Lodge

Everyone (2)
4 out of 5

Good Location for us

Pros: Staff, location, excellent value for food and drink.
Cons: Improvements in the hospitality tray, to be replenished daily.
Location: North Eastern part of Lusaka, around 10 minutes drive from Manda Hill
Had an enjoyable weeks' stay at this hotel. The location was good for Ng'Ombe compound, where we were working. The single rooms were basic but adequate for our needs (AC, fridge, fan, TV), but ensuite could be upgraded. The food at the restaurant was good quality food, and plenty of it . We had to have an early breakfast each day, and the kitchen staff were always willing to throw together an omelette, etc. Our only niggle was that we were given 1 sachet of coffee and 1 teabag on the first evening of arrival, and the concierge staff did not replace them when used. Despite asking the pleasant reception staff, they were not able to replenish them. It was only after my colleague complaining on a number of occasions that we received a couple of sachets of coffee. Despite that, the next day, no tea or coffee again! Overall, a lovely, character-filled hotel, whose staff were all very friendly and pleasant. It's not a multinational chain, so there are some quirky aspects, but this adds to the positive feeling in the place.

Posted by , from Isle of Skye, Scotland on 18 Oct 2017

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4 out of 5

First Stop Lusaka

Very friendly and helpful staff! Clean rooms, with everything needed. Nice and good located place to stay in Lusaka. We stayed there only 2 nights on the way to a rural sambian town. The staff was very helpful in organizing everything we needed for the trip, we also enjoyed some very nice chats about the country, culture and anything else. It was a pleasure!

Posted by on 23 Aug 2017

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Property Features

Palmwood Lodge offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Palmwood Lodge. An airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 1 floor
  • 40 guestrooms or units
  • 20 buildings
  • Conference rooms
  • Built in 1998
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palmwood Lodge offers 40 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Lusaka lodge provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

On-site venue – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palmwood Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 110.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per person (one way)
  • Airport shuttle fee per child: USD 18.00
  • Crib (infant bed) fee: USD 110.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmwood Lodge Lusaka
  • Palmwood Lodge
  • Palmwood Lusaka
  • Palmwood Lodge Lodge
  • Palmwood Lodge Lusaka
  • Palmwood Lodge Lodge Lusaka

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.