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Citi Hotel Luton

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citi Hotel Luton

Front of property
Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Reception
Double Room, Accessible, No Windows | Bathroom | Shower, hair dryer, towels
Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
40A Guildford Street, Luton, England, LU1 2PA
  • Luton Mall
    6 min walk
  • University of Bedfordshire
    8 min walk
  • Grosvenor Casinos
    11 min walk
  • London (LTN-Luton)
    9 min drive

Room options

View all photos for Standard Double Room, No Windows

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, No Windows

Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with window)

Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room (with window)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (with window)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Thistle Express London Luton

Free WiFi
Parking available
Housekeeping
24/7 front desk
3.9 out of 5, Good, (1006)
The price is CHF 66
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Thistle Express London Luton

About this property

Citi Hotel Luton

Hotel in Luton with a 24-hour front desk
A 24-hour front desk, express check-out and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Limited housekeeping is available.
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Luton Mall. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Luton Mall and University of Bedfordshire
Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi.

This Luton hotel is smoke free.

Languages

Arabic, Czech, English, Hindi, Polish, Portuguese, Russian, Slovak, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 5 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 5 per day (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Citi Hotel Luton Reviews

Reviews

6.0
Rating 10 - Excellent. 88 out of 542 reviews" "
Rating 8 - Good. 125 out of 542 reviews" "
Rating 6 - Okay. 115 out of 542 reviews" "
Rating 4 - Poor. 77 out of 542 reviews" "
Rating 2 - Terrible. 137 out of 542 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Done the job very clean and tidy room
Stayed 1 night in Sep 2024

2/10 Terrible

khadim, leeds

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff. Had a room with a window but found okd tissue on floor and the main light didnt switch off so had to take the key out of its holder and again to turn on if you want to go to the bathroom. Floor is so creaky it must be heard on the floor below and neighbours. Otherwise convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, if you don’t mind noise and light at night
Clean, friendly. Creaky floors, slamming fire doors, no blackout windows.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristian

Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Price was ok considering the location. Rooms were tiny, but practical and convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam james

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Asil

Stayed 1 night in Aug 2024

8/10 Good

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

6/10 Okay

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how easy it us to get to the hotel from the train station and convenient location for shopping or food. Also room was very clean. I did not like that the room was very cold - colder than the corridor... to keep warm had to keep under the duvet. Also did not like that I could hear through walls when someone spoke behind them. All day and night somebody was either talking or banging on the neighbouring doors. And no toilet brush by the toilet, meant I couldnt keep it as clean as I would like it to be. And no tea/coffee facility.
Stayed 2 nights in Aug 2024

8/10 Good

Asil

Stayed 1 night in Aug 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dalphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey stay
Really nice place to stay for 2 nights and definitely a bargain! Staff were friendly and the rooms were very clean. Location is spot on too!
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a room, but a plastic cell
Previously this was an Easy Hotel. Stopped here before, vowed never to return. The name change fooled me. Plus points. Convenient for Bus and Railway Stations. Reasonable room temperature. Extremely helpful and friendly Reception Staff. Good wifi. Negative points. The room is a plastic cell consisting of a bed and a small bedside table. No chair, no table. Nowhere to put clothes other than on the floor. The room had a window, but it couldn't be opened. The temperature could only be adjusted by contacting Reception. The bathroom was a moulded wetroom, erratic water pressure and a poor shower. The simplest of things, the light switches have been made complicated requiring 2 visits by Reception staff to explain how to use them. A simple light switch. To pay over £50 for a single night in a room like this is a complete rip off.
Stayed 1 night in Aug 2024

8/10 Good

Shonu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for short stays in luton
close to train staion perfect for me as as didnt walk around luton carrying bags the receptionist very helpful and friendly and approachable will definitely book again next time i need stay in luton only downside i can think of for for rooms arent that big so space could become a promblem for longer stays there is storage under bed but wasnt a promblem on my viat
Stayed 1 night in Jul 2024

2/10 Terrible

Michaela

Disliked: Staff & service
Rude, violent and aggressive staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Michaela

Just terrible
Stayed 1 night in Jul 2024

4/10 Poor

Lidia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Receptionist was really helpful friendly and professional, inside the hotel hall was a weird smell,the room was quite small and there was no wardrobe where to put the clothes also the toilet was ro small
Stayed 2 nights in Jul 2024

2/10 Terrible

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Hated it and i need some toilet roll before i leave and for once not a cleaner in sight
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Michaela

Do they ever change the bedsheets here?
Stayed 2 nights in Jul 2024

4/10 Poor

khadim, leeds

Business traveller
Disliked: Property conditions & facilities
Dissapointing lego boxy partitioned room where every creak or movement from other guests resonates through the room.
Stayed 1 night in Jul 2024

4/10 Poor

Michaela

Disliked: Staff & service, property conditions & facilities
The cleaners and receptionists are always quite rude and intrusive
Stayed 1 night in Jul 2024