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Holiday Inn London - Luton Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn London - Luton Airport by IHG

Exterior
Serves breakfast, lunch and dinner
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Airport Way E, Blush House, Luton, England, LU2 9LF
  • University of Bedfordshire
    ‪3 min drive‬
  • Luton Mall
    ‪3 min drive‬
  • Grosvenor Casinos
    ‪4 min drive‬
  • London (LTN-Luton)
    ‪10 min walk‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room amenity

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds, Accessible

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London Luton Airport by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1010)
The price is CHF 154
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express London Luton Airport by IHG

About this property

Holiday Inn London - Luton Airport by IHG

Hotel with a 24-hour fitness centre, near University of Bedfordshire
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Change of towels is available on request
Holiday Inn London - Luton Airport by IHG offers 124 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Holiday Inn London - Luton Airport by IHG's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of University of Bedfordshire. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Luton Airport Hotel
  • English breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Just a 3-minute drive from University of Bedfordshire and a few minutes from Luton Mall
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Luton Airport by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:30 AM to 10:30 AM.
Luton Airport Hotel – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Luton Airport Hotel – This bar specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, Greek, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 14 per night; includes in/out privileges)
  • Secured extended parking on site (GBP 14 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luton Airport Hotel
  • Luton Airport Hotel

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (484 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Secured self-parking fee: GBP 14 per night (in/out privileges)
  • Secured extended parking fee: GBP 14 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Luton Airport
Encore Ramada London
Luton Airport Ramada
Ramada Encore London
Ramada Encore London Hotel Luton Airport
Ramada Encore London Luton Airport
Ramada Encore Luton Airport
Ramada London Encore
Ramada Luton Airport
Holiday Inn London Luton Airport Hotel
Holiday Inn London Luton Airport
London Luton By Ihg Luton
Holiday Inn London Luton Airport
Holiday Inn London Luton Airport an IHG Hotel
Holiday Inn London - Luton Airport by IHG Hotel
Holiday Inn London - Luton Airport by IHG Luton
Holiday Inn London - Luton Airport by IHG Hotel Luton

Holiday Inn London - Luton Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1007 reviews
Rating 8 - Good. 363 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 55 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

KP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the terminal.
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here!
We stayed in Room 001, it was on the ground floor. The room was very shabby and felt dirty. The bathroom door didnt close and was water damaged at the bottom so had an added panel causing the issue. The shower head would not stay raised, not great for someone 6ft plus! The toilet flush collapsed inside the wall on pushing to flush. The hairdryer was broken and filthy. The small double bed was like a camp bed and the final straw, the phones were not working so a note had been left asking all calls to be made via mobile to the front desk. I tried 8 times in the morning when all the issues had come to light. No answer so we gave up and checked out, telling the man on reception. He said sorry but didnt make a note of any of the issues so i pity the next person who stays in Room 001!
Broken flush
Broken shower head
Broken hairdryer
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient and 10 minutes walk to the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport stay
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Geeta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas, Heshan city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Good staff and service
Stayed 1 night in Nov 2024

8/10 Good

Theja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
One night stay to catch an early flight. Very close to airport about a 10 minute walk in a well lit up area. Group of 3 in a double room with a pull out sofa bed. Very comfortable and enough space for 3 big bags as well when the sofa bed was pulled out. We had dinner as well in the restaurant and we all had a great meal. Would highly recommend. All the staff we encountered were very friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After paying for our stay well in advance, we returned from Gran Canaria (midnight) to be told our room was not available and we could not be accommodated. There was no communication to let us know this was the case, eg email or telephone, so to arrive to this mess was shocking. Having travelled 8 hours from Scotland and returning the next day, we were absolutely furious and very upset and the situation we were left in. The night manager who we spoke to said he had "no idea" regarding our situation claiming there was no handover to inform him which whether true or untrue is completely unacceptable. This experience left a bitter end to our holiday to say the least and has ended any faith we had in using Holiday Inn hotels the future.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Amenities
The carpet in your room and corridors didn’t seem very clean. My biggest issue- we were given an accessible room which we didn’t require but didn’t really mind. Part of the equipment included an assistance alert system which had a bright green light which lit up the room all night and stopped us getting any sleep at all. I did mention this to the person on the desk when we checked out and it was suggested we should have come to reception to inform them, this wasn’t an option as we didn’t fancy changing rooms at 11.30pm when we needed to be at the airport for 5am
Stayed 1 night in Oct 2024

10/10 Excellent

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Nice room, friendly staff, nice breakfast. Easy walk from the airport
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
All as expected from Holiday Inn. Fantastic breakfast - made fresh vegan sausages upon request. Airport noise as expected but silent overnight. Helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

2/10 Terrible

HENRY

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made mistake with booking they where amazing and sorted it all out for me
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Serena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless airport stay
Terrible , shower flooded, toilet filled with water and overflowed so we couldn’t shower and had to use the loo downstairs , bed was like a brick , evening meal was inedible overall the worse airport stay I have ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joey

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Irina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room we were in was extremely hot and the AC was not working.We had to move into another room.The AC was working but not properly, there was a sign on it that needs service. The phones were not working so we had to go downstairs for everything we needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had issues from games and misleading advertising on Google and the hotels website. 24hr room service with full English breakfast is not something that this hotel does. Hot breakfast is only available from 5:30am in the restaurant and on room service. I spoke with the shift manager and the general manager regarding the issues during both our stays. Issues from staff not available to open the main door to the phone system and Aircon units not working to errors with non delivery of ordered breakfast and errors with the breakfast items provided were discussed. The hotel agreed to refund the cost of the latest stay and will remove the website from Google which shows the wrong details which are false and misleading.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024