Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Breakfast area
Breakfast area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Grosvenor Casinos
    ‪9 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Luton Mall and 8 minutes on foot from University of Bedfordshire
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1039 reviews
Rating 8 - Good. 312 out of 1039 reviews
Rating 6 - Okay. 164 out of 1039 reviews
Rating 4 - Poor. 69 out of 1039 reviews
Rating 2 - Terrible. 86 out of 1039 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here!
Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low cost option with everything we needed for a short stay. Friendly staff and good location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amani

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When sleeping I was scratching and woke up with bites in body and a rashon belly this is meant to be clean not dirty very disappointing
Stayed 1 night in Oct 2024

6/10 Okay

Greg

Travelled with partner
The breakfast is served in the lobby. Food quality is poor. Cheap low quality sausages. No hash browns.
Stayed 4 nights in Oct 2024

8/10 Good

Blessing

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay around Luton
Stayed 3 nights in Oct 2024

10/10 Excellent

Val

Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Exelent customer service
Stayed 1 night in Oct 2024

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and friendly hotel. Good location. Parking added to experience. All staff helpful- not just those at the desk. Thank you. Could improve on quality of sausages at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Ibnul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The amount you cha was not reflected in the lower sum on the receipt
Stayed 1 night in Oct 2024

10/10 Excellent

jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best stayed ever
Stayed 1 night in Aug 2024

10/10 Excellent

Ibnul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. One of the staff member named Ali was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and easy access to shops etc
Stayed 2 nights in Oct 2024

10/10 Excellent

Kolawole

Stayed 1 night in Oct 2024

6/10 Okay

Qaisar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Amani

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When sleeping I was scratching and woke up with bites in body and a rashon belly this is meant to be clean not dirty very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

LORNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not look like it but a nice hotel inside. Friendly staff and clean
Stayed 5 nights in Sep 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Luton
The best hotel in Luton (price to quality ratio), central location, nice breakfast
Stayed 5 nights in Aug 2024

2/10 Terrible

Amani

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When sleeping I was scratching and woke up with bites in body and a rashon belly this is meant to be clean not dirty very disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024