Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).
Free WiFi
Self-parking available for a fee
Amenities include a front desk safe, multilingual staff and a lift
Guests have great things to say about the breakfast and the helpful staff
Steps from Luton Mall and 8 minutes on foot from University of Bedfordshire
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star Luton hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Onsite parking available only on request
Uncovered parking on site (GBP 10 per day)
Limited on-site parking (max 10 spaces per unit)
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self-parking fee: GBP 10.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton
Thistle Express London Luton Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 427 out of 1064 reviews
10 - Excellent
427
Rating 8 - Good. 315 out of 1064 reviews
8 - Good
315
Rating 6 - Okay. 167 out of 1064 reviews
6 - Okay
167
Rating 4 - Poor. 69 out of 1064 reviews
4 - Poor
69
Rating 2 - Terrible. 86 out of 1064 reviews
2 - Terrible
86
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Shonu
10 Dec 2024
Shonu
Stayed 1 night in Oct 2024
6/10 Okay
Jules
10 Dec 2024
Jules
Stayed 2 nights in Nov 2024
4/10 Poor
Emma
Travelled with family
10 Dec 2024
Liked: Room comfort
Disliked: Cleanliness, staff & service
Will. It be staying here again
Apart from the bed which was very comfortable, I am afraid to say that the toilet seat was the wrong one for the toilet and kept moving. There was no tea facilities in the room which is unheard of. The breakfast was terrible, they had no milk for my corn flakes, the toaster was not working and the receptionist who met us in arrival was just unhelpful and uninterested in his role it would appear.
We missed our plane, and we needed somewhere to stay the night. It was insanely helpful that we could crash somewhere that was close, and budget friendly. Checking was very easy, and the room was clean and comfortable. It was perfect for what we needed at the time.
Hotel entrance was difficult to find - on foot from station we walked all the way round before finding the way in. Tip: walk straight ahead from station into shopping centre, then take elevator upstairs and turn right (during retail opening times) hotel entrance is then immediately outside the exit door. Room and bed was comfortable. Nice big towels. Buffet breakfast included was very good value for money. A hotel that I would definitely recommend and would return to.
No great, air vent in every room that runs ice cold air at night even with full blast radiator on as these get covered by the long heavy draped curtains to the floor. My room was changed on again to have same issues and then worst noises all night/day with no restful sleep. First day arriving a woman who looked like a homeless drunk with a foul mouth manners swore at me for no reason. All mentioned to the staff/manager on duty & absolute nothing! Leading up to hotel is very run down..very dirty like a back alley way. No kettle/tea/coffee facilities in room have to come down every time via lift then back up again with a hot drink. Future will stay at a 4star only because the area Luton is quite run down and many creepy/doggy people about.
Came in late evening for a night, had a tandem room. but no compliants, it was very clean. The staff at the reception was very very helpful (Thank you).
Very good job, This hotel is on top list whenever i visit and already have recommended to friends and family who frequently travel
Noisy, smelly, cold vent on all night, despite -4 that day. Reception did not answer phone when called to ask to turn off cold air. I now have a chest infection.Car damaged in car park.
Hotel in great position in downtown Luton - handy for travel links to rail and bus station.
Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.