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"A nice hotel with really nice facilities " More

By a verified traveller on Sat 02 Apr 2022

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Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (Residence)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio (Hotel)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (Villa)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Parc Hotel Alvisse. During your stay, you'll be within walking distance of Luxexpo. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine and garden views while dining at LA VERANDA
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute drive from Boulevard Royal and a few minutes from Utopolis Luxembourg
  • Dogs welcome for a fee (restrictions apply)

Parc Hotel Alvisse ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Parc Hotel Alvisse

Everyone (13) Couples (2) Family (2)
5 out of 5
A nice hotel with really nice facilities

Posted by on 2 Apr 2022

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Comment from Hotel Management

3 Apr 2022 by La Reception

Dear Richard We thank you for having taken time to write this comment and to share your appreciation on our services. We carefully read your suggestions because we are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg,

5 out of 5
Great Value for a country retreat on a public bus route into the heart of town.

Posted by on 8 Aug 2019

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Comment from Hotel Management

9 Aug 2019 by MMicoud

We thank you for having taken time to write this comment and to share your appreciation on our services.

1 out of 5

The hotel and staff that doesn’t care!!!!!

Where to start the staff didn’t care when we raised our concerns there is a notice at reception that says there is beautification work going off on the ground floor. However we was staying on the second floor and was not prewarned that we would be woken up to such loud building work. As well as been woken up early by loud building work the air con did not work making it unbearable to sleep. When raising these issues reception was not very accomodating and offered a refund on some of the evening meals drinks. We chose this hotel as the write up on your website indicated a pleasant family hotel however our experience was any thing but pleasant and relaxing. We then had a 10 hour car journey home after no sleep. We did also have several other issue with the stay that singulary didn't affect the stay however collectively added to the poor service. This included the toodle bed place between two chairs as the room was not big enough for the 3 occupants as stated. There was bit enough toiletries or towels for the three guests.The skirting board had massive gaps In and not all channels on the TV worked. The window had no security catch on and so was not able to open the window for fresh air. As the toddler bed was placed under the window and would have enabled the four year old to potentially fall out the window.

Posted by , from yorkshire england on 7 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Reception

Dear Customer, Thank you for having taken time to write this comment and to give us your appreciation on our hotel and our services. You are not satisfied, we apologize for all these inconveniences during your stay in our hotel. Your comment is important and we will share it with our teams. Despite your experience, we will be delighted to welcome you again in our hotel.

4 out of 5

Good hotel, lots of positives

Pros: Spa, beds comfortable, nice bar
Cons: Dinner menu food and wine quality and room service choice
We had a triple room for 4 nights. Very comfortable beds plus the third bed was a proper bed not a foldaway which was positive. Great spa, all very clean and everything worked well. Good temperatures in the sauna and steam room and the pool was a comfortable temperature too. Only area for possible improvement is the restaurant. Breakfast was very good but we had 1 evening meal which was very pricey for a couple of tasteless steaks (I suspect they were frozen and thawed) and the €25 claret was very poor. On another night we wanted room service but the menu is very limited and they would not deviate from their choices. Recommended hotel, but next time we would use the many restaurants in the area for evening meals.

Posted by , from UK on 22 Jan 2017

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4 out of 5
Was a great stay with in and outdoor pools but fitnessroom two devices were out of work.

Posted by on 2 Sep 2024

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Comment from Hotel Management

3 Sep 2024 by The Reception

Dear Mr Maximilian,We thank you for having taken time to write this comment and to share your appreciation on our services.We carefully read your suggestions because we are very attentive to your satisfaction.We will be delighted to welcome you again in our hotel.Best regards.

2 out of 5

Posted by on 17 Dec 2023

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Comment from Hotel Management

12 Jan 2024 by The Reception

Dear Loredana ,We thank you for having taken time to write this comment and to share your appreciation on our services.We carefully read your suggestions because we are very attentive to your satisfaction.We will be delighted to welcome you again in our hotel.

3 out of 5
Ihre Beschreibung mit Möglichkeit des Fahrradverleih stimmt leider nicht. Gutes Essen und sehr freundliches Personal. Der Pool war nicht angenehm - nicht 28 Grad sondern bedeutend kälter.

Posted by on 5 Nov 2023

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Comment from Hotel Management

6 Nov 2023 by Arlette

Liebe Michele,Vielen Dank, dass Sie sich die Zeit genommen haben uns diesen Kommentar und somit Ihre Meinung über unser Hotel und unseren Service zu berichten. Da wir an der Zufriedenheit unserer Gäste sehr interessiert sind, lesen wir uns Ihre Meinung aufmerksam durch.Sie hatten einen schönen Aufenthalt bei uns im Alvisse Parc Hotel, daher würden wir uns freuen sie wieder bei Ihrem nächsten Besuch in Luxemburg begrüssen zu dürfen.Mit freundlichen Grüssen,

4 out of 5
Sehr schönes Hotel mit guten Service. Sehr empfehlenswert.

Posted by on 3 Oct 2023

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Comment from Hotel Management

10 Oct 2023 by The Reception

Dear Thomas,We thank you for having taken time to write this comment and to share your appreciation on our services.We carefully read your suggestions because we are very attentive to your satisfaction.Kind regards

4 out of 5
-

Posted by on 31 Jul 2022

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5 out of 5

Posted by on 22 Jan 2021

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Comment from Hotel Management

5 Feb 2021 by Arlette

Dear Customer, We thank you for having taken time to share your appreciation on our services. We are very attentive to your satisfaction. You spent good moments with us, for your next stay in Luxembourg, we will be delighted to welcome you again. Best regards,

Property Features

Parc Hotel Alvisse offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 14 meeting rooms are available. Event space at this hotel measures 13950 square feet (1296 square metres) and includes conference space. A seasonal outdoor pool, a health club, and a sauna are also featured at the family-friendly Parc Hotel Alvisse. Free self parking is available. Smoking is allowed in designated areas at this 4-star Luxembourg City hotel.

  • 320 guestrooms or units
  • 5 levels
  • 13950 sq ft of conference space
  • 1296 sq. m of conference space
  • Built in 1974
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dommeldange Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Parc Hotel Alvisse offers 320 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

LA VERANDA – Overlooking the pool and garden, this restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Bowling alley on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 80 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alvisse
  • Alvisse Parc
  • Alvisse Parc Hotel
  • Alvisse Parc Hotel Luxembourg
  • Alvisse Parc Luxembourg
  • Hotel Alvisse
  • Hotel Alvisse Parc
  • Hotel Parc Alvisse
  • Parc Alvisse
  • Parc Alvisse Hotel
  • Alvisse Parc Hotel Luxembourg/Luxembourg City
  • Alvisse Parc Luxembourg City
  • Alvisse Parc Hotel Luxembourg City
  • Alvisse Parc Hotel

You should know

  • The seasonal pool will open in June and close in August.
  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.