Hotel Grey

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grey

Executive Triple Room | Minibar, in-room safe, desk, soundproofing
View from property
Bar (on property)
View from property
Unclassified image, 5 of 24, button

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
4, rue Joseph Junck, Luxembourg City, 1839
  • den Atelier
    ‪8 min walk‬
  • Luxembourg City History Museum
    ‪14 min walk‬
  • Notre-Dame Cathedral
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪20 min drive‬

Room options

Business Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Penthouse

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Grey

Luxembourg City hotel in Gare with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Grey offers 29 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grey. During your stay, you're just a quick walk from Post and Telecommunication Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Post and Telecommunication Museum and 7 minutes on foot from Sacre Coeur Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Grey.

This 3.5-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Grey has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Grey Luxembourg
Hotel Grey
Hotel Grey Luxembourg
Hotel Grey Luxembourg/Luxembourg City
Hotel Grey Luxembourg City
Grey Luxembourg City
Hotel Grey Hotel
Hotel Grey Luxembourg City
Hotel Grey Hotel Luxembourg City

Hotel Grey Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 538 reviews" "
Rating 8 - Good. 217 out of 538 reviews" "
Rating 6 - Okay. 76 out of 538 reviews" "
Rating 4 - Poor. 27 out of 538 reviews" "
Rating 2 - Terrible. 14 out of 538 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deidre

Liked: Cleanliness, staff & service
The room was clean but the pillows for the bed need to be upgraded. They were very small and the foam had broken up. The lights were very dim in the bedroom and bathroom and need to be upgraded to stronger. The hot water didn't work the first day and was quite sporadic.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy to the railway station and excellent bus connection to the airport. Easy walk to the old city center and tourist sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Property conditions & facilities
Q
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mari

Stayed 1 night in Sep 2024

10/10 Excellent

Fabricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zhengyu

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Edie

Stayed 1 night in Sep 2024

6/10 Okay

maolin

Travelled with family
Disliked: Cleanliness
The hotel just ok, area is not so good.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Helen, Market Drayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for transport links. A large room. No parking on site but there is excellent free bus services to the multi-storey car park on the outskirts of town.
Stayed 2 nights in Sep 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent one night however we walked to the city centre easily. Great food and an abundance of options. We had dinner at the Häerz which was delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Victorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Close to free public transportation
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room. Nice staff. I’d think there should be a little consideration to allocation of guest rooms if they’re aware they have internal pat testing and exterior building works. Very annoyed to be woken at 7.30am from all sides. Average 3 star hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service, room comfort
No AC Whole Stay
On three occasions I told three different people at the front desk that the AC wasn’t working properly. The first day was a bank holiday, so I thought “whatever.” The second day, someone came, attempted to fix it, to no avail. I let them know again. This time, for the last day and a half, they didn’t even send someone else. The front desk staff were all kind, they just didn’t care to help (or the maintenance team; I don’t know which). The room was very humid and the housekeeper gave me a light sheet (vs the duvet) because she knew how hot it was.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We have traveled to 38 countries and never had such a poor experience. Our room was extremely small for 2 people with a small (double) bed. We had no towels and the soap dispenser did not work. When we asked for a replacement, it didn’t work either. The AC did not work adequately and consequently we were unable to sleep. Staff indifferent to the problem with the AC. Would NOT recommend this hotel. Only plus is it is across from the train station and the Tram.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel for a good price. The front desk are very helpful and knowledgeable.
Stayed 3 nights in Jul 2024

6/10 Okay

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice clean hotel. However, the shower in the room is see through so anyone taking a shower will be seen by others in the room. Also, we woke up to "explicative... this blah blah blah" yelling in the street as well as some other street drama. It's really close to the train station, so that is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Sink had a stream of spray that made the sink all wet.
Stayed 1 night in Jul 2024

6/10 Okay

Bonnell

Travelled with family
Liked: Cleanliness, amenities
Area was very crowded.
Stayed 2 nights in Jul 2024

8/10 Good

DANILO, SURFSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transportation around the city. Very convenient especially with free public transportation for everyone in Luxembourg. Only things I dislike are poor water drainage from bathroom and poor WiFi connection.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jun 2024