This is a beautiful hotel with an amazing front lawn, restaurants, fabulous pool and very warm friendly staff. However, they ignored my booking requests for a high floor and double, and also hadn't prepared the extra bed for my daughter. The requested rooms were available, but that took 30 minutes. It's also unfortunate that the first person to approach me in the hotel garden was a felucca trip organiser trying to sell me a trip. I expected the hotel to be relaxing and a break from the world outside.
Top tip. Side Nile view rooms are above a street roundabout. Ask for a high floor to avoid the car fumes and noise.