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"Had my Ipad stolen from the room . Digital Safe box wasn't working . Staff didn't care much ,saying there's nothing they can do,, " More
22 Sep 2017 by Alison
Bonjour Monsieur, Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions suite à votre séjour. La satisfaction de nos clients étant au cœur de nos priorités, nous sommes ravis de constater que notre appart-hôtel vous a donné grande satisfaction et que vous ayez apprécié votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau dans l’un des établissements du Groupe Appart’City. Cordialement, Alison (Directrice)
Appart'city Confort Lyon Vaise offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You'll find a business centre on site. Public spaces have WiFi for a fee. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Appart'city Confort Lyon Vaise . Self parking is free. This Lyon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , WiFi (surcharge)
Free self parking
Appart'city Confort Lyon Vaise offers 54 accommodations with a safe and complimentary bottles of water. Kitchenettes offer fridges, microwaves and kitchenware and utensils. Bathrooms include a bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include fans and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 9:30 AM.
Appart'city Confort Lyon Vaise has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The reception is open Monday - Friday from 7 AM until noon and 2 PM until 9 PM, on Saturday from 8 AM until noon and 2 PM until 5 PM, and on Sunday from 8 AM until 1 PM. Guests planning to arrive outside reception hours must contact the property in advance to receive an access code for self check-in.
The front desk at this property is open daily from 7 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.
The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
