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Keystone Hôtel & Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keystone Hôtel & Spa

Front of property
Memory-foam beds, individually decorated, individually furnished, desk
Terrace/patio
2 treatment rooms, massages
Superior Room | Memory-foam beds, individually decorated, individually furnished, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
15 Rue Casimir Périer, B, Lyon, Rhône, 69002
  • Lyon Confluence Shopping Center
    3 min walk
  • Lyon Catholic University
    7 min walk
  • Place Carnot
    15 min walk
  • Lyon (LYN-Lyon Bron)
    26 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room | Memory-foam beds, individually decorated, individually furnished, desk

Executive Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Memory-foam beds, individually decorated, individually furnished, desk

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Memory-foam beds, individually decorated, individually furnished, desk

Comfort Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Memory-foam beds, individually decorated, individually furnished, desk

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Single Room

Business Single Room | Memory-foam beds, individually decorated, individually furnished, desk

Business Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

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4.5 out of 5, Wonderful, (383)
The price is CHF 239
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About this property

Keystone Hôtel & Spa

Hotel with spa services, near Bellecour Square
A snack bar/deli, massage/treatment rooms and concierge services are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Change of towels is available on request
Keystone Hôtel & Spa offers 67 air-conditioned accommodations, with a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 70-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Keystone Hôtel & Spa. During your stay, you're just a quick walk from Lyon Confluence Shopping Center. Free WiFi in public areas, a snack bar/deli and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 5 minutes by car from Bellecour Square and 9 minutes from Tête d'Or Park
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at Keystone Hôtel & Spa.

Smoking is allowed in designated areas at this Lyon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 18 for adults and EUR 12 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 70-inch flat-screen TV with satellite channels
  • Pay films

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 5.01 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Keystone Boutique Hôtel
Keystone Hôtel & Spa Lyon
Keystone Hôtel & Spa Hotel
Keystone Hôtel & Spa Hotel Lyon

Keystone Hôtel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 175 reviews" "
Rating 8 - Good. 45 out of 175 reviews" "
Rating 6 - Okay. 11 out of 175 reviews" "
Rating 4 - Poor. 3 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Keystone Boutique Hotel are incredibly kind and welcoming. They were happy to answer all of our questions and greeted us warmly every time we saw them. The hotel room was impeccably clean and comfortable. We had a beautiful terrace attached to our room and plenty of space to store our things. The breakfast in the hotel was also a great way to start the day with many options. I would love to stay here again when I return to Lyon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This was a fantastic hotel a short distance from the city centre but not too far. We were allowed an early check in and found the receptionist really helpful in advising us of good local places to get lunch (spot on) and alternatives for the tram strike that was on, even offering to arrange a taxi for us. The rooms were clean, comfortable and had everything we needed and I will definitely book again as and when I return to Lyon or the surrounding area.
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! The staff was very helpful and spoke excellent English. Right next door was a public laundry mat which was great, and next to that was a beauty shop that gave EXCELLENT massages! We took advantage of both! Great breakfast was also included.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! This was our favorite hotel during our 3 country tour through Europe. Rooms were just the right size (note to Americans-all hotel rooms are much smaller in Europe), they actually had air conditioning (which other hotels said they had but didn’t), and it was located within walking distance to a main train/bus station and only 25 minutes from the other main train station. Highly recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with up-to-date rooms that feel very comfortable. Really liked our room and the clean conditions. The neighborhood has some noisy bars, and there were partying people on the street until 3 am or so. There are better neighborhoods to stay in Lyon. Staff was nice and very helpful, hotel feels new and well organized.
Stayed 1 night in Jun 2024

8/10 Good

Abbygail L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and clean, with nice touches and a spacious room (executive room). Staff was friendly and helpful. Tram line nearby makes accessing the city relatively easy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great hotel, the room was immaculate and the staff were very helpful. The area is well connected to the rest of the city with good transport links- I was working at the other end of town but it was really easy to get there. Lots of shopping and restaurant options nearby.
Stayed 4 nights in Jun 2024

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Niloufar

Travelled with partner
Liked: Cleanliness, staff & service
We showed up at 6pm, hours after our check in and were told our room is not ready yet. We told them we have to change and leave immediately as we were visiting for a concert. They were finally able to accommodate us but took unnecessarily long for us checking in after our check in time. Also there was construction happening in the lobby

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need more staff during breakfast. Had to wait for plates. Scramble eggs were cold even at 7:00 am. Needed some gluten-free items available for breakfast. Needed menus in English. We ate 2 dinners at the hotel that were excellent! The staff at the front desk were very professional and cordial!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lotus

Stayed 4 nights in May 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff, in particular Karim, went above and beyond to accommodate us. He sprang into action to come rescue us when we had a parking snafu at a garage. He was ever ready with help and information. I will be writing to management to commend him.
Stayed 2 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel outside the center of Lyon
This was a very nice hotel. La Confluence is a bit of a dead nieghborhood, but Lyon is easy to get around, and there are a lot of parking options nearby if you drive into the city.
Stayed 3 nights in May 2024

8/10 Good

Liane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My hotel in Lyon
The hotel is 1 year old and all is perfect.the front desk and the breakfast room has real people who are friendly and sincere and are eager to help w any request!you are 4 min to the 2trams which take you to the city and u can get a metro to the old town.less than 2 blocks away is Confluence shopping center which is amazing w shops,restaurants and cinemas.A perfect stay
Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Convenient to walk and for the bus line.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

ENTAO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Very nice room but a typically small unit. We knew it was going to be like that. Bed and pillows were very comfortable. Shower was outstanding. Great location for the T1 and 2 Tram and a short walk to Redline Metro. Felt very safe walking around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
The room is nice and also the hotel, staff is very friendly and helpful. The is small
Stayed 2 nights in Mar 2024

6/10 Okay

Michelle

Travelled with group
Disliked: Property conditions & facilities
Rooms were small and hot.
Stayed 1 night in Mar 2024

6/10 Okay

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is under a big renovation, which I was not aware of.
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024