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7 Jun 2018 by Stéphane MARIE
Cher vaoyageur En répondant à notre enquête, vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel, et nous vous en remercions. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures correctives nécessaires sont d’ores et déjà mises en œuvre afin d’assurer un niveau de qualité conforme à vos attentes, et de regagner votre confiance lors d’un prochain séjour. Dans cette attente, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
2 Sep 2016 by Stéphane M
Cher voyageur, Toute l’équipe de l’ Hôtel Mercure Lyon Est Chaponnay se joint à moi pour vous remercier du commentaire que vous avez laissé. Je suis ravi de lire que vous avez apprécié votre séjour au sein de notre établissement et qu'il s'est avéré être un bon lieu de repos et de détente sur la route. J’espère avoir l’occasion de vous accueillir à nouveau au sein de notre hôtel lors de votre prochaine venue à Lyon Cordialement.
The following facilities are closed seasonally each year. They will be closed from 21 December to 5 January:
The following facilities are closed on Sunday and Saturday:
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Mercure Lyon Est Chaponnay. Free self parking is available. This 4-star Chaponnay hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Lyon Est Chaponnay offers 77 accommodations with laptop-compatible safes and complimentary bottles of water. Select Comfort beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Chaponnay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
La Brasserie – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
