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Swissotel Clark Philippines

5.0 star property

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Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Swiss Prestige Suite, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV
6 restaurants, breakfast, lunch served; Eastern European cuisine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Lot2a, lot2b,lot2e1 Manuel A., Roxas highway - Corner claro M. Recto, Mabalacat City, 2023
  • Clark Freeport Zone
    ‪1 min walk‬
  • Walking Street
    ‪9 min drive‬
  • SM City Clark
    ‪12 min drive‬
  • Angeles City (CRK-Clark Intl.)
    ‪14 min drive‬

Room options

View all photos for Swiss Prestige Suite, 1 King Bed

Reception

Swiss Prestige Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

Reception

Swiss, Room, 1 King Bed

  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Memory-foam beds, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Swiss Vitality Suite with 1 King Bed

Reception

Swiss Vitality Suite with 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss Executive Grand Suite 1 King

Memory-foam beds, minibar, in-room safe, desk

Swiss Executive Grand Suite 1 King

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Executive Grand Suite, 2 Double Beds

Memory-foam beds, minibar, in-room safe, desk

Swiss Executive Grand Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Swiss, Presidential Suite, 1 King Bed

  • Sleeps 10
  • 1 King Bed

View all photos for Swiss, Grand Suite, 2 Double Beds

Reception

Swiss, Grand Suite, 2 Double Beds

  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Swiss, Grand Suite, 1 King Bed

Reception

Swiss, Grand Suite, 1 King Bed

  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Memory-foam beds, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed

  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Family Suite, Multiple Beds

Swiss, Family Suite, Multiple Beds | Memory-foam beds, minibar, in-room safe, desk

Swiss, Family Suite, Multiple Beds

  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Swissotel Clark Philippines

Luxury hotel with 6 restaurants and full-service spa
Along with 6 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a fitness centre are on-site. Housekeeping is available on request.
Swissotel Clark Philippines offers 372 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and hairdryers.

This Mabalacat City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Purovel Spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Swissotel Clark Philippines. During your stay, you're just a quick walk from Clark Freeport Zone. Enjoy features like free WiFi in public areas and free self-parking, plus 6 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Eastern European cuisine at Markt, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Clark Freeport Zone and 9 minutes by car from Walking Street
Swissotel Clark Philippines offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A casino, a children's pool, and spa services are also featured at the luxury Swissotel Clark Philippines. Free self parking is available.

This 5-star Mabalacat City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Markt – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner.
Ristorante di Verona – Overlooking the pool, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Spice – This restaurant specialises in Asian cuisine. Open 24 hours. Open daily.
Swiss Tropic – This bar overlooks the pool. Open daily.
The Atrium and Oma's – This coffee shop only serves light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Filipino, German, Italian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Covered valet parking on site (PHP 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 2,180 for adults and PHP 1,090 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Markt
  • Ristorante di Verona
  • Spice
  • Swiss Tropic
  • The Atrium and Oma's

Things to do

  • Casino
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Clark Philippines

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 2180 for adults and from PHP 1090 for children
  • Valet parking fee: PHP 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Swissotel Clark Philippines Hotel
Swissotel Clark Philippines Mabalacat City
Swissotel Clark Philippines Hotel Mabalacat City

Swissotel Clark Philippines Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 74 out of 103 reviews
Rating 8 - Good. 15 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 6 out of 103 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loradel, Menifee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best stay that we have since we came in the Philippines 2 weeks ago.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.
Stayed 7 nights in Dec 2024

10/10 Excellent

JENNIFER

Stayed 7 nights in Dec 2024

10/10 Excellent

Bradford Allen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful girl

The hotel was beautiful, smells clean and inviting. There only downside is the far walk to Swissotel from the front entrance.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2024

8/10 Good

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

rowena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing love the pool side ❤️❤️❤️❤️ everything beautiful ❤️❤️❤️ fully recommended❤️❤️ thank you🥰
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel with amazing staff!
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great eating options.
Stayed 9 nights in Jul 2024

10/10 Excellent

Kriscelda

Stayed 1 night in Aug 2024

2/10 Terrible

Charon

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Arthur, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Carmenchita

Liked: Cleanliness
Disliked: Staff & service, amenities
Once I stepped out of my private airport pick up, it took 20 mins to have a wheelchair. There’s no waiting area for a disabled guest. My flight was so long and I cannot stand. I have a triwalker with limited seating capacity. Then there’s the need for an ID even for just delivery to my room. I told them it doesn’t make sense. So it took another 10 mins and was miserably sitting on my walker. When I went to the lobby, the person who checked me seemed nice even thoughI was already irate with the wheelchair and ID issues. I wrote in advance that I needed a room near elevator. She claimed that it’s available and close to elevator. I was placed 5 rooms away from the elevator, and that was not acceptable and when I got down, I was really maxed out with patience. She was not even apologetic and didn’t seem to care if I had to walk . She didn’t explain that closest room to elevator is not acceptable. Duty manager intervened and provided a good room. Elijah and Erwin from concierge were really helpful picking me up and taking me to the dining area and upon exit. It’s hard enough to travel with disability and medical issues but staff with no remorse when they make mistakes should be evaluated. They are not service oriented. It doesn’t matter if they’re being trained, service oriented people do not treat disabled guests that way. Swissotel, being a 5 star hotel should treat guests well and if they keep on hiring someone like Joanne, it’s lesser than 2 stars. Markt crew were great.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle Mendoza

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great however Expedia advertised it as 2 King Beds which caused a chaotic time with check-in.
Stayed 1 night in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Juanito

Travelled with family
Liked: Cleanliness, amenities
Convenient breakfast buffet time plus excellent variety of foods. Just be more attentive in customers breakfast request or adjustments base on customers timeline.
Stayed 6 nights in May 2024

6/10 Okay

Joana Marie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness! Wonderful housekeeping staff. The guy on the pool area that handling towel is rude, I was trying to talk to him to get towels he kept insisting talking to my husband and ignoring me. He might thought I was one of the girls working in a you know what I mean. Tell your staff to not degrading people (women)that works to try to make a living for their family. I did not get his name. When we we're checking out we asked the receptionist if they can send someone to help us with our luggage we waited 30 minutes nobody shows up. That was disappointing. Kitchen staff was very nice and food is good.
Stayed 3 nights in May 2024

10/10 Excellent

Jolene Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Property!
Stayed 1 night in Apr 2024

6/10 Okay

Maritess, Riverview

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
1) Over all excellency with warm welcome worker’s and services Is Mr.Eduardo Tensioso I believe,I think he handle the buffet breakfast area, Mr. Eduardo manages the quality of food and services towards the guests absolutely perfect as we ask for. 2) The casino is smoke free but the employees are not warm welcome people. 3). The front desk or lobby not really warm welcome SO SO My concern is I thought this is a 5 star hotel. I was not expecting tons of kids running around screaming, loud and jumping everywhere in front of the lobby, elevator and hallway. Also, I don’t know how it works but one room can have 10 or 15 people checking in one room. Seems like all the neighborhood comes into one room. Room services are very fast delivering coffee whatever I asked for. 4)Room quality not as really what I expect after a day of stay , I observe the ceiling of the shower is a kind unprofessional constructed, cheap toilet and the sink drainage is poor Outdoor building glass is tons of spiderwebs dirt, and not as shining glass also paint drip on the glass, unfortunately, we are by the mountain view, but because of the glasses are cloudy not as clear to see the mountain. Whoever managing the floor in this building needs to do his job. Greatly appreciate the Mr. Ed he takes care and do his job Sincerely yours, Mr. and Mrs. Trosper from Tampa, Florida, USA
Stayed 2 nights in Mar 2024