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Crowne Plaza Macau, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Macau, an IHG Hotel

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
  • Gongbei Port
    11 min walk
  • Portas do Cerco
    16 min walk
  • Macau Ferry Terminal
    2 min drive
  • Macau (MFM-Macau Intl.)
    9 min drive

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Business Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, Business Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

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About this property

Crowne Plaza Macau, an IHG Hotel

Luxury hotel with 2 restaurants and 24-hour fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and valet parking.
Crowne Plaza Macau, an IHG Hotel offers 208 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Macau, an IHG Hotel. During your stay, you'll be within walking distance of Gongbei Port. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Cafe Azure, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ruins of St. Paul's Cathedral and a few minutes from Lisboa Casino
Crowne Plaza Macau, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Macau, an IHG Hotel. Parking is available for a fee.

This 5-star Macau hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Azure – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Lobby Lounge – On-site lobby lounge.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MOP 98 to 128 for adults and MOP 58 to 98 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe Azure
  • Lobby Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,840 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests are required to present a green Macau Health Code at check-in.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Macau, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 98 to 128 for adults and MOP 58 to 98 for children
  • Self-parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Crowne Plaza Macau, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 391 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rickey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ricky, BELLEVUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Aug 2024

8/10 Good

yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hiu

Stayed 1 night in Jul 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in May 2024

2/10 Terrible

JIAYING, WOODSIDE

Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

JIAYING, WOODSIDE

Stayed 1 night in Jul 2024

10/10 Excellent

Winston, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.
Stayed 1 night in Jul 2024

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one. The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night. The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jun 2024

10/10 Excellent

Alwal, VENICE

Travelled with family and small children
Liked: Amenities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Shio Luan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 4 nights in Jun 2024

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Up to the rating.
Stayed 1 night in Jun 2024

2/10 Terrible

amit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot trust this hotel. Vera very high chances of Theft of your money and your valuable items. After comply they simply deny
Stayed 1 night in May 2024

4/10 Poor

Angelene

Disliked: Cleanliness, staff & service, property conditions & facilities
Inconvenient location and nothing around there. Check.in was difficult and I need to use an hour to resolve the issues.
Stayed 2 nights in May 2024

10/10 Excellent

Begem

Stayed 1 night in May 2024

10/10 Excellent

Abhinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Very helpful staff at Reception/Concierge provided useful advise to use the hotel's free shuttle to Macau Ferry Terminal where there are also many free shuttles services to hotels which are in the city and within walking distance of St Paul's Ruins and also to the other landmark hotels. Saved us a lot of taxi fares.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay
The room is spacious and comfort. The staff is helpful and friendly. There are restaurants and supermarkets nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We Were upgraded for free to a suite room and my family enjoy the spacious room. Buffet breakfast is good, we also enjoyed the indoor pool. We had a good night stay. Location is very peaceful, away from the noise of the city but you can easily travel around via public buses or taxi.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet.
Stayed 1 night in Mar 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, very clean, spacious room. Staff was very helpful to this English speaker.
Stayed 1 night in Feb 2024

8/10 Good

Dagvasuren

Stayed 1 night in Dec 2023