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Rio Hotel & Casino

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rio Hotel & Casino

Lobby
Indoor pool
Suite Double or Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board
View from property
Suite Double or Twin Room | Living room | 42-inch LED TV with premium TV channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Rua Luis Gonzaga Gomes, 33, Macau, MFM
  • Rio Casino
    5 min walk
  • Grand Prix Museum
    6 min walk
  • Lisboa Casino
    8 min walk
  • Macau (MFM-Macau Intl.)
    10 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Double or Twin Room

Suite Double or Twin Room | Minibar, in-room safe, soundproofing, iron/ironing board

Suite Double or Twin Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Rio Hotel & Casino

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Rio Hotel & Casino offers 449 accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Rio Hotel & Casino, you're just a quick walk from Lisboa Casino. Free WiFi in public areas, a free ferry terminal shuttle and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by foot from Lisboa Casino and a 3-minute drive from Ruins of St. Paul's Cathedral
  • Free ferry terminal shuttle service
Rio Hotel & Casino offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Rio Hotel & Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Rio Hotel & Casino has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (HKD 360 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 100 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 October 2022 to 31 December 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 500.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 100 per person
  • Self-parking fee: HKD 360 per day
  • Rollaway bed fee: HKD 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Rio Hotel Macau
Rio Macau
Rio Hotel
Rio Hotel Casino
Rio Hotel & Casino Hotel
Rio Hotel & Casino Macau
Rio Hotel & Casino Hotel Macau

Rio Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 467 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

MiW, Hong kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
Stayed 1 night in Jan 2020

10/10 Excellent

Vitus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with luxurious bathroom
We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Immoral usage of room deposit
They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for new year's eve countdown
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience for a perfect new year eve celebration
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
Stayed 4 nights in Dec 2019

8/10 Good

Rosy, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Stayed 1 night in Dec 2019

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff nice amenities. Clean and convenient.
Stayed 4 nights in Dec 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for the Macau GP. This hotel is walking distance to both stands, and the historic sites.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Breakfast choice little. No shuttle bus from border gate.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at Hotel Rio
The hotel is beautiful and the check in seamless. Staff were very helpful and even offered us a bonus room upgrade. Facilities were luxurious and clean, the room was very quiet.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean
Stayed 1 night in Dec 2018

8/10 Good

ANDY, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room, nice big beds, good central location. Booked 3 rooms, all were happy with their rooms.
Stayed 1 night in Oct 2019

10/10 Excellent

Novelito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Max, Houston

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk staff is professional but they are the only ones who speak English while most others in the lobby area do not. Fitness center is small and lack of basic equipment such as yoga mat or the space for it. Breakfast was lousy and it’s location is not close to other casinos which are on the other side of Macau.
Stayed 3 nights in Sep 2019

6/10 Okay

quen

Liked: Cleanliness
Location is nice
Location was amazing
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the staff said my booking was not confirmed as my Expedia user name is not the same as my ID card. I think it’s quite strange as I have always been using this account for all tix n hotels booking in the past 7 years.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, clean environment and room.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ivor

Liked: Cleanliness, property conditions & facilities, room comfort
Room service not good
The room service after midnight took one hour and the staff laughed at me when I ordered in English, they seem impolite and can’t speak English properly.
Stayed 2 nights in Aug 2019

8/10 Good

Venus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019