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"Firstly I booked a disabled room by mistake and when we arrived at about 12 noon I spoke to Reception and told them as I was concerned that they may r ... " More

By Baza on Tue 05 Apr 2016

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Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Maceio. During your stay, you'll be connected to a shopping centre and just a quick walk from Pajucara Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 1-minute drive from Pajucara Beach and 6 minutes from Ponta Verde Beach

Hilton Garden Inn Maceio ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hilton Garden Inn Maceio

Couples (1)
3 out of 5

Some good some poor

Firstly I booked a disabled room by mistake and when we arrived at about 12 noon I spoke to Reception and told them as I was concerned that they may require the room for a disabled person. They said it wasn't possible to change until March 27th and there will probably be a surcharge. On arrival at 12 noon we can't check in until 3 pm but we were allowed to leave out luggage in a locked area and use a safe for valuable items. We arrived back at the hotel at about 2:15 pm and saw a large group of flight attendants doing check in, once they had finished we got our room which was about 2:45pm. A good start to the holiday!! The disabled room we were assigned was on the first floor via a lift and the room was the last room down a long corridor ( not good for any disabled person) the view was a petrol station. It appears they only pay lip service to disabled people. Once in the room the bed was good and the room was very large but the shower room had a curtain which was nowhere wide enough so the floor was covered with water !! Not great. Breakfast was ok and the staff friendly. We went to the pool once but it had lots of human hair when we went back two days later the pool was closed and stayed that way until we left, again not great. Our flight was late in the evening so we tried to extend the room but wasn't able to do so until the morning which we were grateful to pay to use the room until 6pm. Overall a mixed response, would I use the hotel again...probably not

Posted by on 5 Apr 2016

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About the Holiday Inn Express Maceio Ponta Verde

Location Rua Gaspar Ferrari, 175, Maceió, AL 57035-100

Renovations + Closures

The property will be renovating from 6 May 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Front desk
  • Lobby

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Hilton Garden Inn Maceio offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 151 square feet (14 square metres) and includes conference space. The business-friendly Hilton Garden Inn Maceio also features laundry facilities, dry cleaning/laundry services, and a hair salon. Limited free parking is available on a first-come, first-served basis. This 3-star Maceió hotel is smoke free.

  • 160 guestrooms or units
  • 8 levels
  • Conference rooms
  • 151 sq ft of conference space
  • 14 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Jaraguá Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Maceio offers 160 air-conditioned accommodations with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy breakfast daily.

Hilton Garden Inn Maceio has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Hotel Names

  • Holiday Inn Express Maceio
  • Holiday Inn Express Maceio Ponta Verde
  • Holiday Inn Express Ponta Verde
  • Holiday Inn Express Ponta Verde Hotel
  • Holiday Inn Express Ponta Verde Hotel Maceio
  • Holiday Inn Express Maceio Ponta Verde Alagoas, Brazil
  • Holiday Inn Express Maceio Ponta Verde Hotel
  • Holiday Inn Express Maceio Ponta Verde Alagoas
  • Inn Express Maceio Ponta Ver

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.