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Matsubara Acqua Park Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Exterior
Standard Room | Minibar, in-room safe, rollaway beds, free WiFi
Beach nearby, beach towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Lagoa da Anta Beach
    6 min walk
  • Jatiuca Beach
    8 min walk
  • Parque Shopping Center Maceio
    9 min walk
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    40 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

  • 25.9 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Matsubara Acqua Park Hotel

Family fun on the beach, near Parque Shopping Center Maceio
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, Access to hot tub and a sauna.

Children aged under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Matsubara Acqua Park Hotel. During your stay, you're just a quick walk from Lagoa da Anta Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Amenities include a front desk safe, a lift and a shared microwave
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Jatiuca Beach and Parque Shopping Center Maceio
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a sauna, and a complimentary children's club are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 90 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 88 out of 290 reviews" "
Rating 8 - Good. 79 out of 290 reviews" "
Rating 6 - Okay. 53 out of 290 reviews" "
Rating 4 - Poor. 40 out of 290 reviews" "
Rating 2 - Terrible. 30 out of 290 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Vanessa Soares

Stayed 1 night in Aug 2024

10/10 Excellent

Lionara

Stayed 1 night in Aug 2024

6/10 Okay

Eliane

Liked: Staff & service
Disliked: Room comfort
Regular
Pontos positivos: quarto e banheiro espaçosos. Cafe da manhã muito bom. Localização excelente. Pontos negativos: precisando urgente reforma geral. Moveis velhos e quebrados. Uma estrutura muito boa, porém parece abandonado. A entrada do estacionamento piso todo quebrado.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rosy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A localização é otima, porém.....
De bom: localização, cafe da manhã farto De horrível: limpeza zero, tudo muito velho e sem manutenção
Stayed 2 nights in Aug 2024

4/10 Poor

Adriana Paula

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel boa localização. Só
De bom : localização e café da manhã farto. Funcionários atenciosos. De péssimo: limpeza nao existe lá. Hotel muito velho.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Francisco de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa.
Hotel grande e com muitas opções.
Stayed 3 nights in Mar 2024

2/10 Terrible

Denilson A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepção
Minha experiência foi terrível, desde da chegada até a saída ,tive o desprazer de me hospedar neste hotel e espero não ter que voltar, quarto pequeno,sujo, e confinado as janelas coladas para não serem abertas, goteiras em todos os cantos, cheiro forte de agua sanitaria, banheiro impedindo, se quer o fechamento da porta , t v sem canais, estacionamento ok e com bom espaço, porém descoberto, café da manhã de buteco, pão com manteiga, tapioca e bolo, apenas, suco (1 opção apenas e parecia agua de fruta) outros hóspedes ate brincaram dizendo ser agua de goiaba e não suco, estrutura mesmo, apenas para o parque aquático, porque de resto, foi terrível, sem contar as confusões que os outros hóspedes tiveram. Triste realidade, ficar em casa seria mais agradável do que viajar para este hotel( as fotos do mesmo não condizem com a realidade atual).
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Mesmo com a necessidade de manutenção em algumas áreas e nos quartos, o hotel compensa com um serviço atencioso e uma área de lazer que proporciona momentos de relaxamento e diversão. A área de lazer do hotel é verdadeiramente um parque aquático, muito bom!
Stayed 2 nights in Jul 2024

6/10 Okay

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Clemer Lucas

Stayed 4 nights in Jun 2024

6/10 Okay

Ildefonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Igor

Business traveller
Disliked: Staff & service, property conditions & facilities
Razoável
Estadia razoável, cômodos atendem a necessidade, porém atendimento ruim, em nem um momento procuraram suprir minha necessidade quando a nota fiscal para prestar contas com minha empresa
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Razoavel para ruim
Hotel é bem natigo, ainda tem cheiro de velho e de poeira, a cama não achei confortavel. Mas tem boa localização , preço e Cafe da manhã ok.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Rodrigo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhasa
Otimo nao tenho nada a reclamar
Stayed 1 night in Jun 2024

8/10 Good

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Stayed 12 nights in May 2024

10/10 Excellent

Cosmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estivemos hospedados de 14 a 17 de maio. Único problema que tivermos foi referente a quarto, porém foi rapidamente resolvido pela recepção do hotel. Ótima localização, ótimo café da manhã, ótimos funcionários, parque aquático para boas risadas, piscina gostosa e uma bela vista do mar. Amei nossa hospedagem em Maceió.
Stayed 3 nights in May 2024

10/10 Excellent

Andrett

Travelled with family, Travelled with group
Liked: Staff & service
Stayed 3 nights in May 2024