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Dreams Madeira Resort Spa & Marina

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Madeira Resort Spa & Marina

2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Terrace/patio
Terrace/patio
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Gym
  • Spa
  • Pet-friendly

Explore the area

Map
Sitio da Piedade, Machico, Madeira, 9200-044
  • Ponta de Sao Lourenco
    19 min walk
  • Whale Museum
    7 min drive
  • Quinta do Lorde
    1 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    15 min drive

Room options

Preferred Club Suite (3 Adults + 1child)

  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Ocean View (Adults Only)

Double Room, Balcony, Ocean View (Adults Only) | Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Ocean View (Adults Only)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Garden View (3 adults Preferred Club)

Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Garden View (3 adults Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Preferred Club Suite (3 Adults)

  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Garden View (2 adults+ 1 child Preferred Club)

Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Garden View (2 adults+ 1 child Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Preferred Club Townhouse (Min 2 Max 8 adults)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Garden View

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Garden View

  • 87 sq m
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Suite, Terrace (2 adults Preferred Club)

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (3+1)

  • 187 sq m
  • Sleeps 4
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Garden View (2 adults Preferred Club)

Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Garden View (2 adults Preferred Club)

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Double Room, Balcony, Garden View (Adults Only)

Double Room, Balcony, Garden View (Adults Only) | Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Garden View (Adults Only)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (6+2)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Preferred Club Townhouse (4+2)

  • 187 sq m
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 2 children)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 2 children)

  • 87 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (5+3)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Balcony, Garden View (3 Adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Family Room, Balcony, Garden View (3 Adults + 1 child)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Balcony, Garden View (4 Adults)

Minibar, in-room safe, individually decorated, desk

Family Room, Balcony, Garden View (4 Adults)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Double Ocean View (1 Ad)

  • 29 sq m
  • Sleeps 1
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Ocean View (2 adults Preferred Club)

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Family Room, Balcony, Garden View (2 Adults + 2 child)

Minibar, in-room safe, individually decorated, desk

Family Room, Balcony, Garden View (2 Adults + 2 child)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (3+2)

  • 187 sq m
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Preferred Club Suite (4 Adults)

  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Balcony, Garden View (2 Adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Family Room, Balcony, Garden View (2 Adults + 1 child)

  • 58 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony, Ocean View (2 adults+ 1 child Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Garden View (4 adults + 2 children)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Garden View (4 adults + 2 children)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Garden View (5 adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Garden View (5 adults + 1 child)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults Preferred Club)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults Preferred Club)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Preferred Club Family Deluxe Frontal Ocean View (3+2)

Minibar, in-room safe, individually decorated, desk

Preferred Club Family Deluxe Frontal Ocean View (3+2)

  • 87 sq m
  • Sleeps 5
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Marina Apartment (4 Adults)

Minibar, in-room safe, individually decorated, desk

Marina Apartment (4 Adults)

  • 59 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony, Ocean View (2 adults Preferred Club)

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room, Balcony, Ocean View (2 adults Preferred Club)

  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Family Double Room, Balcony, Ocean View (3 adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Family Double Room, Balcony, Ocean View (3 adults + 1 child)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Apartment, Balcony, Marina View (3 adults)

Minibar, in-room safe, individually decorated, desk

Apartment, Balcony, Marina View (3 adults)

  • 59 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Preferred Club Family Deluxe Frontal Ocean View (3+1)

Minibar, in-room safe, individually decorated, desk

Preferred Club Family Deluxe Frontal Ocean View (3+1)

  • 87 sq m
  • Sleeps 4
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Marina Apartment (3 Adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Marina Apartment (3 Adults + 1 child)

  • 59 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony, Ocean View (3 adults Preferred Club)

Minibar, in-room safe, individually decorated, desk

Deluxe Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Apartment, Balcony, Marina View (2 adults + 2 children)

Minibar, in-room safe, individually decorated, desk

Apartment, Balcony, Marina View (2 adults + 2 children)

  • 59 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony, Ocean View (4 adults)

Minibar, in-room safe, individually decorated, desk

Family Double Room, Balcony, Ocean View (4 adults)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony, Ocean View (2 adults + 2 children)

Minibar, in-room safe, individually decorated, desk

Family Double Room, Balcony, Ocean View (2 adults + 2 children)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (4+4)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Preferred Club Family Deluxe Frontal Ocean View (2+2)

Minibar, in-room safe, individually decorated, desk

Preferred Club Family Deluxe Frontal Ocean View (2+2)

  • 87 sq m
  • Sleeps 4
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 1 child)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 1 child)

  • 87 sq m
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (7+1)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Garden View (2 Adults + 1 child)

Double Room, Balcony, Garden View (2 Adults + 1 child) | Minibar, in-room safe, individually decorated, desk

Double Room, Balcony, Garden View (2 Adults + 1 child)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Suite, Terrace, Ocean View (4 adults Preferred Club)

  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Pool Access (2 adults Preferred Club)

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Ocean View (2 adults+ 3 children Preferred Club)

Minibar, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Balcony, Ocean View (2 adults+ 3 children Preferred Club)

  • 87 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony, Ocean View (2 adults+ 1 child)

Minibar, in-room safe, individually decorated, desk

Family Double Room, Balcony, Ocean View (2 adults+ 1 child)

  • 58 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Preferred Club Family Deluxe Frontal Ocean View (4+2)

Minibar, in-room safe, individually decorated, desk

Preferred Club Family Deluxe Frontal Ocean View (4+2)

  • 87 sq m
  • Sleeps 6
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Riu Madeira

Pool
Breakfast included
All-inclusive
Spa
4.6 out of 5, Wonderful, (202)
The price is CHF 214
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hotel Riu Madeira

About this property

Dreams Madeira Resort Spa & Marina

Luxury hotel on the beach, with 2 outdoor pools
At Dreams Madeira Resort Spa & Marina, hit the beach, dine on-site at World Café or enjoy a drink at one of the hotel's 2 poolside bars.
Dreams Madeira Resort Spa & Marina offers 366 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually decorated. 65-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Machico hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Dreams Madeira Resort Spa & Marina, you'll be within walking distance of Ponta de Sao Lourenco. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine at World Café, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Sao Lourenco Point and a few minutes from Ponta de Sao Lourenco
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dreams Madeira Resort Spa & Marina is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Madeira Resort Spa & Marina offers its guests 2 outdoor swimming pools and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the luxury Dreams Madeira Resort Spa & Marina. A free area shuttle within 31.40 km is available. A complete renovation of Dreams Madeira Resort Spa & Marina was completed in September 2024.

This 5-star Machico hotel is smoke free.

World Café – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Carvão – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Oishii – This theme restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor – This restaurant only serves dinner. Open daily.
Club de Fado – This restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle up to 31.4 km
  • Area shuttle
  • Onsite parking options include a garage

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carvão
  • Club de Fado
  • Oishii
  • Sabor
  • World Café

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Concerts/live shows
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Quinta Do Lorde Marina Machico
Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina
Quinta Lorde Marina Machico
Quinta Lorde Marina
Hotel Quinta Do Lorde Resort Hotel Marina Machico
Machico Quinta Do Lorde Resort Hotel Marina Hotel
Hotel Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde Marina Machico

Dreams Madeira Resort Spa & Marina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Dreams Madeira
Me and my partner had an amazing stay here! The staff were very friendly, helpful and attentive. The hotel room was beautiful, as was the rest of the hotel. The food was delicious and we were spoilt for choice with the buffet breakfast. I also went to a yoga class one morning and really enjoyed it. Couldn't recommend staying here enough!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great accommodation, great staff team, great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Nowo otwarty ośrodek z przestronnymi pokojami, mój był z bezpośrednim widokiem na ocean. Jedzenie w restauracjach przepyszne i urozmaicone. Bardzo miła obsługa. Smaczne wino do kolacji, pyszne drinki w barze. Chętnie wrócę kolejny raz
Stayed 3 nights in Dec 2024

10/10 Excellent

Maya Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem! Everything exceeded our expectations during our stay - the hotel itself is exquisite, the facilities and restaurants are top standard and the staff could not have made us feel more welcome. Every element of our stay was thoughtful and incredible value for money - thank you to all the amazing Dream Resort staff! 😊
Stayed 4 nights in Nov 2024

8/10 Good

Thaddeus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I would mention is that as soon as you check out the service stops immediately so don’t expect anyone to help.
Stayed 2 nights in Nov 2024

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was very nice and service on the whole was good apart from one barman who insisted on having an argument with me about the drink I wanted, it was dealt with at the time by a concierge who apologised and offered some retribution e.g. something nice for our room but this was never received. Food was ok but was cold in the buffet restaurant. Despite so much staff the service to the lobby bar was slow and at the beach bar. The premium club food that was left out all day woul probably have given us food poisoning if we had eaten it. Too much staff versus guests meant meals were served so quickly and you felt awkward as they hung around in the restaurants. Nice hotel but some work needs to be done on the food for sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

David, Clifton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and dining options with beautiful sea views.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy a delightful 2 night stay, appreciating comfortable accommodation. The staff are very friendly. Comfy rooms, chill vibe .nice natural pool .
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia. Comida boa e excelente drinks no bar principal. Obrigado Diogo (barman).
Stayed 7 nights in Dec 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist weitläufig angelegt, sehr neu und hochwertig renoviert. Verschiedene Pools mit Bars, ein Meerwasserpool und direkter Meerzugang sind nutzbar. 5 Restaurants standen zur Verfügung. Die Speisen sind sehr hochwertig und gut zubereitet und wirklich sehr schmackhaft. Ein Tisch kann über eine App problemlos reserviert werden. Die Belegschaft ist außerordentlich freundlich und hilfsbereit. In der Nähe gibt es einen schönen Wanderweg der zu Fuß erreichbar ist. Im Hotel gibt es auch einen kostenfreien Parkplatz.Nach Funchal kann ein Shuttle reserviert werden. Einige Bauarbeiten finden noch statt, sind aber kaum bemerkbar. Der Indoorpool war noch nicht geöffnet.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Wahl, wenn man etwas außerhalb wohnen möchte
Stayed 7 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Resort ist schlicht beeindruckend. Wir hatten leider nur 3 Übernachtungen, würden das nächste Mal allerdings länger bleiben, um alle Restaurants testen zu können. Die Auswahl an Essen und Getränken ist für All Inclusive sehr hochwertig und vielfältig. Das Personal war durchgehend sehr freundlich und es ist schlicht die schönste Gegend von Madeira. Kurzfassung: Danke an das gesamte Hotel-Team, von uns gibt es definitiv die volle Punktzahl : )
Stayed 3 nights in Nov 2024

4/10 Poor

Florian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They might need some more time to train the staff and especially the ones in charge.
Stayed 3 nights in Oct 2024

10/10 Excellent

deschutter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel exceptionnel. Il dispose de 6 restaurants un asiatique, un resto de viandes qualite , un portugais, un méditerranéen, un self , un resto de plage et un resto proche des piscines, 4 piscines exterieures, une intérieure ( pas encore ouverte), un spa ( pas encore ouvert) la qualite des repas est digne d'un vrai restaurant de qualité. Le personnel est prévenant. Nous avons passe un excellent sejour! Les chambres sont spacieuses avec balcon avec a disposition peignoirs chaussons, produits de toilette vegan bio. Un hotel a recommander !
Stayed 7 nights in Nov 2024

10/10 Excellent

Bertin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuk verblijf, zeer netjes en verzorgd, veilig
Stayed 6 nights in Oct 2024