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El MaPi Hotel by Inkaterra

4.0 star property

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Photo gallery for El MaPi Hotel by Inkaterra

Front of property
Exterior
Sauna, hot tub, deep-tissue massages
Indoor spa tub
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
109 Pachacutec Ave, Machu Picchu, Cusco, 8681
  • Aguas Calientes Hot Springs
    ‪7 min walk‬
  • Inca Trail
    ‪69 min walk‬
  • Huayna Picchu
    ‪56 min walk‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi, bed sheets

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

El MaPi Hotel by Inkaterra

Hotel with a full-service spa, a short walk to Aguas Calientes Hot Springs
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services and a 24-hour front desk.
El MaPi Hotel by Inkaterra offers 130 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Del Bosque. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El MaPi Hotel by Inkaterra. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at Spa Del Bosque
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Historic Sanctuary of Machu Picchu and Manco Capac Square
El MaPi Hotel by Inkaterra offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at El MaPi Hotel by Inkaterra.

This 4-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:00 AM to 9:00 AM.
El MaPi Hotel by Inkaterra has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El MaPi Hotel by Inkaterra

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a credit card payment within 30 days of arrival for the balance due for any bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 20517360954

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Mapi
El Mapi Cusco
El Mapi Hotel
El Mapi Hotel Cusco
Hotel El Mapi
Mapi Hotel
El MaPi Hotel byInkaterra Machu Picchu
El MaPi Hotel byInkaterra
El MaPi byInkaterra Machu Picchu
El MaPi byInkaterra
El MaPi Hotel Inkaterra Machu Picchu
El MaPi Hotel Inkaterra
El MaPi Inkaterra Machu Picchu
El MaPi Inkaterra
Mapi By Inkaterra Machu Picchu
El MaPi Hotel by Inkaterra Hotel
El MaPi Hotel by Inkaterra Machu Picchu
El MaPi Hotel by Inkaterra Hotel Machu Picchu

El MaPi Hotel by Inkaterra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 207 reviews
Rating 8 - Good. 56 out of 207 reviews
Rating 6 - Okay. 20 out of 207 reviews
Rating 4 - Poor. 6 out of 207 reviews
Rating 2 - Terrible. 4 out of 207 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kaushal

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Wan-Thai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in El MaPi - clean property with friend staffs. It is easily walkable between hotel, train station, and bus station.
Stayed 1 night in Dec 2024

10/10 Excellent

Quintessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accomodation
Very nice accommodation at the heart of Machu Picchu Pueblo. Loved having access to the restaurant, bar and breakfast and our room was very comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
We had a wonderful stay here. The hotel felt very luxurious. It was nice the channels on the television were in English. The staff made us feel welcomed and they went out of their way to accommodate us.
Stayed 1 night in Oct 2024

10/10 Excellent

Toni, Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the highlights of our trip. The hotel was close to the Incarail station. The staff was friendly and accommodating. The room was SPECTACULAR. Having breakfast and dinner included really improved our stay. I want to give a special shout out to the bar staff who treated us well. I highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Soufiane

Stayed 1 night in Aug 2024

6/10 Okay

Lior

Liked: Cleanliness, staff & service, property conditions & facilities
A staff member met me at the train station and escorted me to the hotel which was a nice touch and just a short 5 minute walk. I reserved one of the deluxe rooms. The use of the word deluxe is done loosely. The room was quite small but the worst part (and perhaps should have caught it earlier) is that the room didn’t have any AC system. It was quite stuffy. You could leave the window open but not only it didn’t provide much inbound fresh air but you’d be subjected to loud noise (music, people, crying babies) from the street. If you are a light sleeper expect it to be challenging with the noise. Bathroom was small but sufficient. Bring some toiletries since they only provide shampoo and conditioner. The mattress is rock hard so if you like it then it’ll work well for you. I also found the pillows to be uncomfortable. The complimentary breakfast buffet was elaborate and probably has more items than you’d care to eat early morning before exploring Machu Picchu. They also provide a buffet lunch for around $20 USD and a la carte dinner. I tried the lunch buffet and it was also very elaborate. On the site they have a picture of a jacuzzi so I assumed it was part of the hotel guest amenities. I was wrong. They have a spa but you need to pay a day pass to access the amenities. Check out time is 10am so if you’re hiking and/or visiting Machu Picchu in the morning plan accordingly since they charge a hefty amount if you request a late check out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were unbelievably helpful, from helping us print tickets to bringing our luggage to the train station…probably the most helpful hotel staff I have ever encountered - thank you! The one downside to this property was the walls between the rooms were very thin - when someone set an alarm in the next room, you could clearly hear it.
Stayed 1 night in Aug 2024

6/10 Okay

Lionel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay at the MAPI hotel was a bittersweet experience. We were initially excited to stay at a hotel that not only serves its guests but also supports the local community. The photos of the property, along with the advertised amenities like the restaurant, bar, and especially the spa, looked promising. Unfortunately, the reality didn’t match our expectations. The check-in process was chaotic, with multiple guests arriving at the same time, causing confusion and delays. We were offered a complimentary dinner and breakfast, but our first dinner was extremely disappointing. The suggestions and service were subpar. To make matters worse, I fell in the shower on our first night, which added to the discomfort of our stay. Fortunately, I wasn't seriously injured, but it was a concerning experience. However, the next day, Danilo, one of the younger servers, approached us and provided exceptional service, going above and beyond to make up for the previous night's shortcomings. His professionalism was a bright spot in an otherwise frustrating experience. Another issue we encountered was with the spa services. We were looking forward to using the sauna and pool, but the staff in charge were unavailable, and we were only offered service by appointment at times that were inconvenient for us. This lack of flexibility and poor service led us to cut our stay short and leave a day earlier than planned. It’s surprising that a hotel in a country known for its exceptional tourism and hospitalit
Stayed 3 nights in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
Love the hotel. Remarkable clean and right at the center of aguas calientes. The restaurant was fine and breakfast quite good.
Stayed 1 night in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor, nice staff and eating options. Rooms are nice but not properly insulated from noice in the hallway
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and facilities. The staff are top notch
Stayed 1 night in Jun 2024

8/10 Good

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

chun hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great value, very close to the train station, attentive staff.
Stayed 1 night in Jun 2024

6/10 Okay

Karla, Miramar

Travelled with partner
Liked: Cleanliness, staff & service
El Hotel es lindo pero hacen demasiaso ruido los housekeeping cuando limpian el hotel. Te interrumpe el sueño le falta a los baños un poco mas de aseo lucen algo sucio
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in Aguas Calientes (in my opinion). Spacious, clean, absolutely beautiful...really nice hotel restaurant and bar. Hotel is right in the middle of plenty of shops, others restaurants, bars and souvenir shopping. All around A !
Stayed 1 night in Jun 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Jun 2024

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was very accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and nice The road to hotel is bumpy and remote
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience… not clean. Front desk was arrogant and was not helping at all.
Stayed 1 night in Jun 2024

10/10 Excellent

FERNANDO, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located just two blocks away from the train station and right on the heart of the street where all the restaurants are located. Staff was warm and welcoming, we had the dinner included , which was great, and the breakfast too, which they serve starting at 4 AM since many of the visitors to the Manchu Picchu archeological site have reservations to arrive very early. We asked for a late checkout ( we got up at 5 AM and wanted to rest back from the ruins before our train departed) and they charged for just $45 extra until 1 PN, which I found very reasonable. The building is pristine, very nice and environmentally conscious
Stayed 1 night in Jun 2024