Hotel Raices Machupicchu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Raices Machupicchu

Front of property
Front of property
Panoramic Twin Room | Down duvets, pillow-top beds, desk, laptop workspace
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
08681, Machu Picchu, Cuzco, 08680
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Cerro Machupicchu
    5 min walk
  • Aguas Calientes Hot Springs
    9 min walk

Room options

Panoramic Double Room, 1 Queen Bed, Ensuite, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Twin Room

  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Large Single Bed and 1 Single Bed

Family Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

Similar properties

About this property

Hotel Raices Machupicchu

Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a communal living room.
Hotel Raices Machupicchu offers 20 accommodations. Pillowtop beds feature down duvets. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hairdryers can be requested.

The free breakfast at Hotel Raices Machupicchu gets high marks from our customers. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. Features include free WiFi in public areas and dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Historic Sanctuary of Machu Picchu and Putucusi
Free breakfast is served daily. WiFi is free in public spaces. Hotel Raices Machupicchu also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Machu Picchu hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 8:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Raices Machupicchu

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20606922664

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Raices Machupicchu Hotel
Hotel Raices Machupicchu Machu Picchu
Hotel Raices Machupicchu Hotel Machu Picchu

Hotel Raices Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 321 reviews" "
Rating 8 - Good. 65 out of 321 reviews" "
Rating 6 - Okay. 29 out of 321 reviews" "
Rating 4 - Poor. 16 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Earnest

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Small, but comfortable and clean. Had a tough time meeting its free breakfast obligation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , nice clean rooms . Friendly and accommodating staff.nice hot shower ! Great stay here!
Stayed 3 nights in Aug 2024

8/10 Good

cymanthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to the trains, Machu Picchu and the shuttle buses. The room was affordable and clean.
Stayed 1 night in May 2024

10/10 Excellent

Ana Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio fue excelente!
Stayed 2 nights in Aug 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in aguas calientes. Lots of food options everywhere. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

FUEKI

Stayed 2 nights in Aug 2024

10/10 Excellent

JOANNA, FOREST HILLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel. Staff very nice. Very close to line for buses to ruins. Tons of dinning options close by. Fall asleep to the sound of a mini waterfall right outside hotel. Only minus was that breakfast was very limited.
Stayed 1 night in Aug 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta muy céntrico y con una vista muy hermosa hacia el río. Nuestro tour salia miy temprano y ya tenian preparado nuestro almuerzo. El personal fue muy amables.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth, Virginia beach

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, el desayuno es muy bueno en total todo bueno gracias.
Stayed 1 night in Jul 2024

2/10 Terrible

Farnoosh

Travelled with family
We arrived at 9 PM, exhausted, for a one-night stay before our early departure to Machu Picchu at 6:30 AM. Upon arrival, we discovered a very loud festival happening in the soccer field next to the hotel. When I asked the front desk lady when it would end, she assured me it would be over by 11 PM. Realizing we couldn’t sleep with the noise, we left the hotel and returned around 11 PM, only to find the festival still in full swing. We asked the front desk lady again, and she said it would end by midnight. We went to our room and tried to rest until then, but the noise was so intense the entire room was shaking. The festival actually lasted until 3 AM, and the front desk staff left at midnight! We managed only an hour or two of sleep. If we had been informed the festival might continue past midnight, we would have chosen a different hotel. As a result, our one-night stay for much-needed rest was completely ruined. On a less important note, the room was dusty, and since the windows were left open before our arrival, it was filled with mosquitoes and flies that we had to deal with. Additionally, the breakfast was quite unappealing.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharad

Stayed 1 night in Jul 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Great coffee
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for here. We had hair under our covers, there was no tv remote, you have to ask for the WiFi, and the shower floor leaked out into the rest of the area under the sink. You get one pillow and one set of shampoo and soap packets for a two person room. When you check out and leave your bags, there is no watching of the bags. They are left in a location without supervision. DO NOT STAY HERE.
Stayed 1 night in Jul 2024

8/10 Good

Giada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights and I really enjoyed this place. Convenient location and very clean, definitely recommend!
Stayed 2 nights in Jul 2024

4/10 Poor

Erika, Hatillo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I don’t recommend this place for long stays. Staff are nice but every time we left or arrived asked us too many questions and we were feeling uncomfortable about it (and sometimes they asked us to leave the room key), it’s not something usual. Another thing is that the hot water was not working and the shower had serious electrical issues (the shower knob was giving us electric shocks). Even though we informed it, it was not fixed or we were moved to another room. Breakfast is light.
Stayed 1 night in Jul 2024

10/10 Excellent

christian

Stayed 1 night in Jul 2024

8/10 Good

Fabian

Liked: Cleanliness, staff & service
Very friendly staff. I would recommend that they do a little something more to keep the flies out of the dining area. Other that it’s a nice hotel with great location. No frills hotel but has everything you need. I do recommend this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice. They do happy hours on second floor with very nice bartender.
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene, Lynwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are extremely happy with this place and will recommend 1,000 to everyone. I can’t wait to visit more of their hotels
Stayed 2 nights in Jun 2024

6/10 Okay

Anthony, Walnut Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The room had an outstanding view. Breakfast was average. It was very noisy outside the hotel at all hours of the night. Staff should direct clients to cross the bridge to look for the best restaurants.
Stayed 3 nights in Jun 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Raices was a great value with very kind staff. We only stayed here one night and enjoyed the walk from the train station and to bus for Machu Picchu. The hotel also served breakfast early for those with an early hike. It did get a bit loud at night with people leaving the bars but overall, we enjoyed our stay at the hotel!
Stayed 1 night in Jun 2024