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Mackay Resort Motel

4.0 star property

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Photo gallery for Mackay Resort Motel

Exterior
Reception
Interior
Terrace/patio
Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
154 Nebo Road, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    ‪9 min walk‬
  • Pioneer Valley
    ‪17 min walk‬
  • Mackay Base Hospital
    ‪19 min walk‬
  • Mackay, QLD (MKY)
    ‪5 min drive‬

Room options

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout curtains

Luxury King Spa Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout curtains

Deluxe Queen Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout curtains

Self-Contained Twin Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout curtains

Self-Contained Family Room

  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout curtains

Executive Spa Suite

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout curtains

Standard Family Room

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Front of property

The Marco Polo

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (618)
The price is CHF 74
for 1 room
includes taxes & fees
21 Feb - 22 Feb
The Marco Polo

About this property

Mackay Resort Motel

Suburban Mackay motel in West Mackay with free parking
An outdoor pool, a restaurant and a bar/lounge are available at this motel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Limited housekeeping is available.
Mackay Resort Motel offers 40 air-conditioned accommodations with minibars and coffee/tea makers. 43-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Mackay motel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
Our customers tell us that they can't get enough of the helpful staff at Mackay Resort Motel. During your stay, you're just a quick walk from Mackay Regional Botanic Gardens. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy local and international cuisine and a poolside location while dining at Blue Gecko
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 9 minutes by foot from Mackay Regional Botanic Gardens and a 2-minute drive from Mackay Base Hospital
Mackay Resort Motel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this motel measures 603 square feet (56 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Mackay Resort Motel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mackay motel.

The motel hosts a free manager's reception daily.
Blue Gecko – This poolside restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Friday: 7 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 497 out of 921 reviews
Rating 8 - Good. 342 out of 921 reviews
Rating 6 - Okay. 61 out of 921 reviews
Rating 4 - Poor. 15 out of 921 reviews
Rating 2 - Terrible. 6 out of 921 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Stayed 1 night in Oct 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great . Excellent prices . Magic stay .
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time i have stayed at this motel and have not beable to fault.. Staff are always friendly and great to deal with.. The facilities are always clean and tidy.. the rooms and the beds are amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
A good motel clean and management friendly. Would go again.
Stayed 1 night in Oct 2024

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Amenities
Quiet. Great location. Great service.
Stayed 3 nights in Sep 2024

8/10 Good

shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and basic, the location isn’t exactly the best, no walking distance to anything apart from a supermarket but I wouldn’t advise walking around there at night, although the room was clean there was an industrial smell of bleach used to clean the bathroom and the entire room reeked of it which wasn’t very pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Vey friendly staff. Nice restaurant. Excellent location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Vanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the small things that count. The meals were cooked to perfection and the staff even gave our young boys treats for being good. We really enjoyed the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this accommodation because I needed to be and stay safe as I travelled for work. The staff were excellent, the accomodation of a high standard, and I did indeed feel safe. I do recommend this as an option for individuals and families alike. Fan!
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Aug 2024

10/10 Excellent

HEATHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely one night stay in the King Spa Suite. Staff were very friendly on arrival. Would definitely stay here again on our next visit to Mackay
Stayed 1 night in Aug 2024

10/10 Excellent

Dareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024